Address: | 1400 Moccassin Trail #4, Lewisville, TX 75077, USA |
Phone: | +1 972-317-5619 |
Site: | lewisville-plumbing.com |
Rating: | 3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Rachel King
WARNING: 3/30/17 @ 5:20 PM: It took this company over 4 hours at $120 per hour to install a Kohler smooth side toilet. (He had to drill new holes, but come on!). And when I tried to express my unhappiness to Brian, the "office manager", over the phone, he was already aware that I was unhappy, quickly got short with me, tried to raise his voice over mine, and then shouted at me! Yes, I hung up on him, but youve got to be kidding me! While the plumber was cordial and appears to have done the job right, it took OVER 4 HOURS! What Master Plumber takes 4 hours to install a toilet? PS. They knew the day before the job what kind of toilet it was and didnt give ANY indication of what the cost would be. Disgusted. UPDATE: 3/30/17 @ 5:25 PM: THEY CALLED THE POLICE ON ME! I WANTED TO TALK, WORK IT OUT, AND THEY NEVER EVEN TRIED. AFTER BRIAN SHOUTED AT ME, AND I HUNG UP ON HIM, HE IMMEDIATELY CALLED THE HIGHLAND VILLAGE POLICE DEPT. The police officer told him the same thing I already knew...this is not a criminal matter, but a civil dispute. No report was taken, this company is just intent on wasting time. AWFUL!
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Shane Kislack
Had Lewisville plumbing replace a water heater 3.5 years ago and it started leaking. I understand that things go bad, sometimes before youd expect...but the man that I talked to was negative from the very start. When I told him my problem, he automatically started in with "well you know the labor isnt under warranty". Yes, I knew that...but the heater was. Then he told me it would be next week before they could come out unless I wanted them to come out on Sat...which was an extra $350. I asked for the owner and he said, "hes gonna tell you the same thing". Was not happy with this representative of the company.
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Anonymous User
Very quick service, arrived, discovered the problem and fixed it quickly. Since I was not at home, they called me to let me know the "what could" happen that could affect the price. Professional service, will use again if I have a plumbing need.
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Traci Munden
Always get a fair and honest appraisal. Was given worst case and ended up being much easier fix. Used them for years. Not exactly sociable; but, always fixes the job right. Fair price for fair work and quick.
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veronica soto
someone picked up and then hung up on me.