Address: | 8228 E Washington St, Chagrin Falls, OH 44023, USA |
Phone: | +1 440-543-3355 |
Site: | transcolonial.com |
Rating: | 4.5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5PM 8AM–12PM Closed |
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Scot Allyn
I had to give a review to Transcolonial to let people know how pleased I am with the work they did on my 84 Dodge Diplomat. When I came in last year with what I thought was a bad automatic transmission, Rick took a road test and correctly diagnosed an old fan clutch in front of the 31-year-old 318 V8. This is the kind of brain work so hard to find at auto repair shops in the 21st century. Rick has been working on cars for decades, he has kept up on the latest tech under the hoods, and he knows how to figure out problems when the computer diagnostics cant. The car is so much quieter I cant believe it, and the transmission is shifting fine again. The old fan clutch must have been on its way out for months, because the on-again-off-again noises, whining, rumbling and chattering were increasing. I had feared something expensive from the front of the engine. But it turned out to be pretty easy to correct, and Im grateful for Ricks skill. I drive this car to work every day, and more than a year later, the car remains easier to start, it runs smoother and quieter and seems to have a tiny bit more performance. My wife and I take her 2004 Mercury Grand Marquis and my car to Transcolonial regularly for oil changes and other repairs including a bad power window motor. The repair estimates are always accurate and the work is always done on time and well. Transcolonial gets my top rating.
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Janice Simmons-Mortimer
We have had several vehicles here for preventive maintenance and repairs, all with good experiences. Still, it took our truck burning out the transmission in Colorado on a hunting trip to realize just how great they are at TransColonial. Rick went out of his way to help us make sure that we find a good repair place in Colorado, get a good replacement transmission, and know all of our options for getting back on the road. I can honestly say his help saved us a LOT of money. I have always felt like they were treating us fairly in the past when theyve worked on our vans and trucks - now I know that they truly are as honest as it gets. If you need service done on your vehicles, there is no other place I would recommend as highly as this shop.
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Tom Talty
Best shop in town! Honest, Fair, and Always Reliable. They fix what needs fixed and have never tried to sell me anything I dont need. Im glad to know Im in good hands when I drop my car off at Trans Colonial
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Bruce Pyle
I was quoted one price to have my repair work done and when I picked it up it was twice the amount.!!No heads up or nothing . They lost my business
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Sara Jones
Best experience at a car dealership to date. Vehicles are priced to sell. Very professional service. No pushy salesmen.
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Ben Ryan
The service is the best. They know what theyre doing when it comes to suspension and drivetrain.
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Tom Hall
By far the best experience I have ever had with an auto repair shop!
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Theresa Bell
Great service