Address: | 3752 Prospect Ave E, Cleveland, OH 44115, USA |
Phone: | +1 216-391-9995 |
Site: | excaliburautobody.com |
Rating: | 2.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Ric Scardino
None of my cars will ever see the inside of this shop again. Quality of work is questionable. They blame the insurance company the insurance company blamed them. Just a mess the car was released to me covered in (shop) dust.The dust was even on the inside of the car because they had to replaced the windshield. It was towed from there to Central Cadillac. Where it received the proper repairs and returned to me cleaned inside and out and completely detailed. The tires and wheels were even clean and had dressing put on them. NEVER EVER again. I dont care what Geico promises none of my cars will be in that shop !!
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Jose Pagan
From the moment I walked in I was treated like royalty! I dropped my car off on a Wednesday and was initially told I would be able to pick it up concluding the repairs on the following Tuesday. To my surprise, they called me on Friday (JUST 2 DAYS LATER) of the same week to come pick up my car. The work was perfect and had my car looking brand new after a hit and skip in Tremont. I am not only EXTREMELY satisfied with the work but also EXTREMELY IMPRESSED with the service on every aspect of my experience with Excalibur Auto Body. OUTSTANDING!!!! Thank you.....
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Ron Johnson
Upon arrival was greeted in a very friendly manner and introduced to the shop manager. The process of repairs to my vehicle were explained to me in detail and updated on a regular basis. Vehicle was completed in a very reasonable time and my vehicle was delivered as if it left a detail shop. Very impressed overall with the service i received and the repairs completed on my vehicle.
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Shelby Stapleton
This place ripped the hell off of my boyfriend, called him for a job told him to come in for an interview me called an hour later and said he found someone else when he had said weeks ago he was promised a job. Wouldnt take any of my vehicles to these shady people, they just use you, upcharge you, and dont care about anyone but themselves and their profit.
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Shawna Barnes
Went to get an estimate and was quoted $3300.. Found another shop to do the work for $350.. HUGE difference, they put things in the estimate that didnt even need replaced. Definitely felt like they were just out for money and not customer service
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Joe C
Blatantly lied costing me $5000. Broke things inside the car worth $400. Car has run terrible since I got it back and they dont return phone calls. Even if your insurance wants to use this shop....dont. Thats how I got roped in and ripped off.
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D Elia
Worst place ever, sloppy work and incompetent labor.