Address: | 6255 Wilson Mills Rd, Cleveland, OH 44143, USA |
Phone: | +1 440-449-0999 |
Site: | michaelchristophersalon.com |
Rating: | 4.8 |
Working: | 9AM–8PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–6PM 8AM–5PM Closed |
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Lu Gomes
I had my bridal treatment at MCS, suggested by a friend who loves it there. I think everything is relative according to the type of service you will have there. They offer coffee, snacks and a beautiful place. My hair updo was amazing. I could have never had a better hair styling. She understood what I wanted, explained how it could be done to get closest to what I wanted according to my own hair texture and length, she was professional, knew what she was doing. Since the trial she was good and made the updo how it was suppose to look like at the big day. Very different from other places that I have tried before, which the trial was so horrible that I was afraid of the real day! The big problem is the make up at MCS. I dont know if it was the person who did it or if their standard is like that. I can understand that aveda products are good, but for a professional make up, you HAVE TO HAVE the appropriate products. The girl who made my make up, did not apply any primer on my face (she did though in my eyes), did not have a powder foundation (which I personally prefer) or any professional foundation routine to highlight specific areas and hide others. She did not have a liquid or gel eyeliner to make a simple winged eyeliner. At the day of the wedding I had to bring my own primer and powder foundation. And I also improved her eye shadow application (when I got home I realized I looked like a ghost and my bridal party strongly agreed!) and my sister in law (thank goodness!) did my winged eyeliner at home. Seriously, to apply blush and terrible shaped eye shadow and lip stick I could have done it myself. Honestly, I dont know if I had bad luck with the person, but definitely, MCS do not have real professional make up standard products. A good professional HAS TO HAVE at least a liquid or gel eye liner and a make up primer. Ok, ok, I know it could be personal and others could have liked that make up I got. , but thats what the reviews are made for. For describing personal experiences. It is a shame I dont remember the name of the woman who did my updo, she is awesome. For make up, think twice and do a trial first. Maybe you can do better by watching some tutorials in you tube.
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Parul Israni
I have had a couple different services at Michael Christopher and loved loved their esthetician there! My poor experience is related to hair. I saw a stylist by the name Julie there who really after the first appointment had a poor attitude ( not really open to having a discussion about what I wanted to do with my hair and what she would recommend is realistic). Had challenges with her matching my hair color to what had previously been done , which I adored. Ended up doing an all over color, which was basic, doesnt need much thought so I could just help the damage. When I showed up for my appointment with a change in plan, she sensed I wasnt happy with my last service and the next and last service after that was even worse. Hated the way my highlights were done. Wasnt at all what I showed her a picture of. Haircut ( in the front) was uneven ( wish I could attach a picture here ). Didnt touch up my roots that day even though I was scheduled for it( so maybe I was charged for it- dont know). When I asked her what I was scheduled for at the beginning of the appointment, she said everything. Which to me means roots, highlights, cut and style. But nope, didnt do my roots. Didnt tell me she wouldnt be doing them. Pretty much at every appointment, I was told, dont think we have enough time for this or that today. So that could be a front desk issue with scheduling... Not sure. I dont often review places, but only when something isnt right for me or when I love it very much. This review was long over due.. But needed to be done. I usually would spend $250.00 on every appointment and thats a lot of money to be spending and then to be not happy with the outcome, so finally took my business elsewhere! Took about 3 appointments with them to realize this wasnt a match. ****To the owner: Marianne- Thanks for the response. I believe you have my contact information in your customer database and you are welcome to reach out if you need any further clarification.
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Bonnie Abbey
Michael Christopher is a wonderful salon! Everyone there is very friendly and quite accommodating. Heather has been my stylist for over 20 years and I will let no one but Heather cut my hair. Each of the nail technicians takes her time providing a beautiful shellac manicure each time I visit. Because my color is applied in a single process with a magic formula in the MCS computer, I have gotten to know a variety of other stylists who have colored my hair. Monica, the MCS front-desk manager is awesome! She works magic manipulating those computer "slots" to accommodate all of those who need appointments. I am at the salon so often that my husband says we should buy stock in the company! Thank you, Darren and Marianne, proud owners!
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Anonymous User
I called to set up an appointment for myself and my bridal party and I was told to come in to fill out a "bridal sheet". So, I went in to fill out the sheet and was not welcomed into the salon, the receptionist Jackie was extremely unhelpful - she just shoved the bridal sheet in my face and said "you can fill this out at home or bring it back". While I had no idea what she was looking for, if they had the date available, how much time should be alotted. NO HELP whatsoever, except for she did have the nerve to ask me where my maid-of-honor was and that she should be helping me. No, actually Jackie - you work at the salon, you should be helping me. Ugh!! NEVER going back, and definetly NOT booking my bridal party here.
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April Yuhas
I have been a client at Michael Christophers for a couple of years now. I was randomly assigned a stylist at my first appointment. I dont think it was pure luck that Alex was so talented and kind and funny my first time here, I think that all of the stylist must be talented and kind. Every time I meet someone who is a client, they say the same thing about their stylist. I think that is just the kind of stylist that Michael Christopher wants on their team. The receptionist are always so kind and personable also. I always leave my appointments feeling absolutely beautiful! Thanks Alex!
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Nicole Dattilo
Ive been a loyal client of Michael Christopher Salon for as long as theyve been established, but more importantly, MCC has been loyal to me! I have recommended MCC to many of my family members & to friends as well.....the entire staff is friendly, accommodating & professional, from the front desk reception area & thru-out the salon. The level of patience & courtesy is outstanding & I feel well taken care of with every visit. It is apparent that Marianne & Darren take pride in their business & they are such a joy which must be infectious because the entire staff is as well!
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Rosanne Klonaris
The overall experience at MCS is excellent. The front desk staff go out of their way to make you feel welcome and taken care of immediately. Customer satisfaction is a priority and they are very good at providing the ultimate salon experience. The stylists are very well trained and always up to date on new trends, fashions and treatments. I have been a very satisfied customer for over 15 years. Marianne & Darren have done a wonderful job building their business and more importantly building relationships with their customers.