Maaco Collision Repair & Auto Painting

Address:	2581 Ferris Rd, Columbus, OH 43224, USA
Phone:	+1 614-383-8979
Site:	maaco.com
Rating:	2.7
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 9AM–1PM Closed

Location

Photos 12

Reviews 15

Colin Brennan

DO NOT EVER USE MAACO! Especially this location! I made the stupid mistake of bringing my vehicle to these hacks because of faulty work a different Maaco had done to my vehicle (it was the only way I could get the first shop to pay for the repair). The manager, Matt assured me I would get my vehicle back the same day, so I wasnt too worried about leaving miscellaneous personal property in the vehicle. The repairs were not finished in a day as promised. When I showed up to pick up my vehicle the owner told me that the vehicle was inside and the paint needed to dry overnight. In the morning I received a call from the owner stating that my vehicle had been broken into. I rushed out to see what was missing, which was belongings totaling over $4k and significant damage was done to my vehicle in the process of breaking in. The shop hadnt even started work on my vehicle and the vehicle was parked outside behind the shop overnight (not inside with paint drying as I was told). The owners stance was that they were not liable for any of the damage or theft that occurred while my vehicle was in their possession. Further, the repair work they did was simply AWFUL. The paint job doesnt match, they got paint on my pinstripe and they clear coated over dirt. When I wouldnt sign the paperwork stating that I accepted the quality of the repair work the manager would not give me my key back (the other Maaco had already paid this shop too). The manager had a coworker standing by him puffing his chest out for support while the manager, Matt tried to fast talk his way out of the terrible workmanship. PLEASE DO YOURSELF A FAVOR AND DO NOT GIVE THIS PLACE A DIME! I HAVE NO DOUBT THAT THE BREAK-IN WAS AN INSIDE JOB.

Wenley Pierrelouis

possibly the worst job Ive ever seen, I need a new quarter panel on my 2011 civic, the paint was cheap and had imperfections, the fitment and gap was horrendous, they didnt put back the some of the small clips that hold on the bunper, I brought it back to them and they still didnt fix it all the way, I know this shop is very economical aka cheap on the wallet but do yourself a favor and get it done somewhere else, they also marred my bumper trying to get the fitment right, eventually Ill just get my bumper replaced at a more reputable body shop.

Yasir Lalla

Bob took great care of me. I had my truck repaired here I wasnt happy with the work. Bob assured me that he will make sure its done to my satisfaction. He took my truck not once but twice and covered my rental on both occasions. He made it positively sure that I was 100% happy with everything. I will recommend his shop to everyone. He was very compassionate, understanding, easy to work with throughout the whole process. Thank you very much Bob.

brian gerson

Just got my jeep back, I told them I wanted a factory look. If anything was needed ask me and I would pay extra. Paint is peeling off the door already and there are tons of dirt in the paint. Wont go back there I wll lose my cool.

Brittany Adkins

This place is unprofessional. They do what they want and not what you ask. I recommend not to bring your car here. Itll come back smelling like cigarettes and cracks in the paint. Your wishes will not be granted at this place.

Vickie Stringer

IF you are looking for horrible customer service and over charged fees then beware. They stole $1,000.00 from me and refused to refund my credit card. one word: BEWARE AND BE WISER THAN I WAS.

Anonymous User

Maaco did a wonderful job on my vehicle. They provided excellent customer service. Matt was very excellent and has done a wonderful job with my car and my moms vehicle.

Bill Holloway

If it would have even been somewhat reasonable...Jerry the assistant manager tried to rip our head off on 2 dents and a dozen small rust areas for over $3,400. :(

Lisa P.

They were easy to work with and the job was done earlier than promised. Matt really worked with me on price and quality. Im so happy.

Anonymous User

I had my car re-painted and it looks fantastic and shiny and new.

Jessi S

TERRIBLE. They were rude to customers and messed up their jobs.

Anonymous User

I had to take my car back 3 times and its still not right:(

Bristol

They did a great job in a very timely manner.

Diane

Quick work, fair price. Bumper looks great.