Public Storage

Address:	2120 Harshman Rd, Dayton, OH 45424, USA
Phone:	+1 937-469-8936
Site:	publicstorage.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 12

Reviews 14

chrissie allen

I went in and got a storage and a girl named Sarah helped me she seemed nice and polite and helpful to my needs she said she would give me 24 hour access for the next few days well then it became a nightmare we get there with our stuff cant get in we finally get in when the person who lives there opens the gate an hour later which gives us a late violation and so we dont no about all that and 2 days later have another load and this time our code dont work says late violation and we have nowhere to take the stuff nobody to help us in we no that lady hears us beating on the window she ignores us wow this place is a joke and I wish I never came here or got lied to and Im going to ask for a refund and if my stuff is gone Im suing this place because this is crap I would not suggest going here its awful and no Matter what number u call they dont help u so I retract my good review cus they r unhelpful and liars and my stuff is getting ruined by the ran as we speak

Kevin Johnson

Was absolutely pleased with the service I was provided with here. It was a spur of the moment decision and I didnt have many choices. My whole day was just terrible I had to move items in a hurry to avoid flood damage, of course this new expense had not been factored in my budget so I was worried that I would have no place to store my most prized possessions little did I know I had an ace at public storage on Harshman rd Named Jay. He was very courteous and helpful, we spoke briefly on the phone and he reassured me that not only did they have available units but that they were very reasonably priced. Once I arrived Jay, which I later found out was short for Jaylen was eager to assist me the application was very simple and wasnt time consuming, and in no time I had my things unpacked, loaded and secured safely. He truly was a life saver, and now I will always use public storage for any future storage needs. Thanks Jay.

Lamia Drakaina

*Positive: Shi (customer service) was friendly. *Neutral: Property seemed to be maintained okay, but doors leading to inside units were warped, a little difficult to open/close. *Negative: I didnt like that you have to get out of the car to enter the gate code (both entering and exiting). Not the worst area, but not the best either. Probably why they have limited hours, so you dont get carjacked trying to get in. *Negative: You cant access your belongings 24/7, they have limited hours. *Negative: Price. Not the cheapest to start with, then once they tack on insurance, lock, administrative fee, etc., it gets more pricey.

faraha blaze

First impressions are very important and I believe her name was Montina was very professional and answered every question I had. She. Had excellent communication and listened to me entirely before responding which was great because Ive had other units at other facilities and was used to not being listened too. Intially I was worried but having this unit at public storage has been a great experience. She was very prompt and exact in getting me the right size unit. My mind is at ease. Thanks so much for the great customer service.

Adonasina Alaramia

When I arrived, Erin was the Employee on duty. She was very friendly, also extremely knowledgable. In no time flat, did Erin handle all paperwork, my check in, and showing me my unit. There were no surprises, as with other storage facilties I had visited...the whole ordeal was quick, painless and super friendly. Very clean unit, well lit, and secure. Public Storage can be very proud to have such a great employee. Thank you Erin, you made a stressful ordeal a bit easier on me.

Tyler Mann

i went in today to see about a unit as i am moving and have to downsize alot on space. i spoke with sarah and i think her name was montina. they were both very helpful and very upbeat the whole time. they went through everything with me and explained everything perfect. i told them that i would be in to get a unit when i get everything packed up to start moving. very professional and i would suggest this place to anyone who is interested. thank you for your time sarah and montina.

Danny Fry

Would give them -05 if it would let me rip-off artist.horrible. Worse storage place in Dayton Ohio.would not recommend to no one rude people over priced. Glad I got my furniture out of there.go to uncle bobs on need more rd they treat you right fair reasonable rates.they act like they hate their job.Awful Awful people.they must write fake reviews.Im turning them in to BBB.because nobody and I mean Nobody can like that place.wake up people. Thanks! But NOTHANKS

t m bell

Lindsey , our rental agent get a full 5 stars...Pleasant and very helpful. The call center and policies are where I had an issue. I ended up paying double what was quoted by their call center rep, when making my reservation. Be prepared to buy their lock...at a price of $20, the call center rep also failed to mention a requirement of buying insurance, their insurance of course, So a $23 dollar quote became $55.00 real quickly. Not happy at all!

Ron Wilson

I appreciated the efficient service that Montina offered. I glad that i will be able to start moving my things immediately. I would definitely recommend Public Storage to anyone. Oct 29 2015 Ive rented with public storage before at this location and had an amazing experience. Im moving so I stopped in to get prices for moving supplies and Montina was amazing! She knew exactly what I needed.

steven heckman

I LOVE STORING MY ITEMS HERE BECAUSE THE PEOPLE ARE FRIENDLY AND THEY KEEP THE PROPERTY REAL CLEAN AND SECURE AS WELL AS COMPETITIVE PRICES. Cherokee and Shi make it painless to pay my bill. They are always smiling and seem to enjoy their jobs. They make it fun for me.. I will continue to store with them because they make me feel safe about my beloved items in storage there..

Shawndolyn McRae

The service Cherokee provided was very professional, quick ,and easy. I received a phone call confirming my reservation and clearing up an issue concerning a duplicate reservation made by a customer service representative. When I arrived at the location the paperwork was mostly completed, so I only spent a few minutes providing some additional information and signatures.

Breanna Bragg

Came in to get some pricing and Sarah was a huge help! Not only did she make me feel welcomed she knew what she was doing. Also Montina was right there to help with any questions there were as well. Will definitely come here when I need it, and I would recommend this place to anyone especially if these girls are here to help! I would give this a 10 star rating :)

Cheyenna Whitehead

I had a great experience at public storage. It was a quick and simple process. They have a very friendly staff that helped me right away with what i needed. The call center was very helpful. They had everything set up for me when i arrived at the public storage office. Britine was super friendly and a huge help with helping me figure out everything I needed!

Diana Nelson

I am handicapped Heather made things very easy for me she opened the door, had a big smile on her face and asked me what can she do for me. I told her i need a unit but i ended up coming in and getting two. Heather was very helpful on explaining on how things work. especially that auto-pay. She is a sweet heart and i will keep coming back.