Superlube Complete Car Care Center
| Address: | 21217 Euclid Ave, Euclid, OH 44117, USA |
| Phone: | +1 216-486-3335 |
| Site: | superlubecarcare.com |
| Rating: | 3.2 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
Location
Photos 11
Reviews 7
MA
Marshall Abraham
i have been to this shop quite a few times and always receive mediocre service but its right up the street so what the heck right? the last time i went i got an oil change, new serpentine belt and a coolant flush for $225 which i thought was a little steep but i had to be at work in a few hours so i let them do it. i went and picked my car up at 4 oclock because i had to be to work by 5 and halfway there i noticed my car was overheating. i stopped and looked under the hood and the radiator was never filled up after they supposedly flushed it. when i called and spoke to Fred the owner who was there that day and explained to him that i had to finish my own coolant flush that i was overcharged for he told me all he would compensate me was the cost of the coolant! thanks but no thanks. if i was a little less mechanically inclined he would have been replacing my motor and getting me a rental car but wouldnt even refund my coolant flush(that wasnt done). from now on ill go to firestone where they dont hire drunks and drug addicts.
CH
Chamere Payne
I have gone to this shop a total of 4 times. I was very pleased with their service until my last visit on 1/3/15. I had them do a diagnostic check, because my engine light was on. They did the service, informed me of the issue and costs. I denied repairs at that time and left. While they checked my vehicle, unbeknownst to me, they removed my cabin filter and broke my signal light on the drivers side. I previously had my light zip tied (due to an accident) which was clearly broken. My signal light was hanging from my car later that night (after their business hours). I called once I realized everything and they of course denied everything! Those mechanics are careless!
A
Anonymous User
They were very kind to me and fixed my car in a timely fashion. They took time to explain what was wrong and even followed up to make sure it was still working. I really appreciate their help and will certainly take my car to them again should anything go wrong.
A
Anonymous User
worst of the worst. when I asked a few questions, the manager screamed at me till he was red in the face. then I was over charged and did not want to deal with it. I left and will never go back.
JA
James Gere
Great customer service in and out fred the manager was a very nice guy and runs his business well. Will come again when I need car assistance
A
Anonymous User
Very fast and honest hard work... Wouldnt even think about going anywhere else --Aja
AN
Ann Franklin
Very helpful
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