Address: | 3663 Broadway, Grove City, OH 43123, USA |
Phone: | +1 614-539-0101 |
Site: | benfranklinplumbercolumbus.com |
Rating: | 4.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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unfiled87
Was having a panic attack thinking it was the roots from a tree in my mainline and I was going to half to have a backhoe come out in my backyard for three grand. Guy came out and told me that 90% of the time this machine takes care of it and to calm down and not panic. He was right and pulled out a lot of roots from my main line and got it totally clear. then he told me what to buy at Home Depot and Lowes once every month or two to stop the routes from growing in my line. So not only did he keep me calm but he fixed the problem and then told me how to prevent the problem from reoccurring. I have a friend from Roto router who I went to high school with who was going to charge me $375 for the Exact same thing that this company did for $205 exactly. It kind of upset me when I found out rotor router gets paid off of commission and that I wasnt getting a deal from them but my so-called friend was making a couple hundred off of me. These guys were complete strangers and did me better than people I have known my whole life. I have an older house and Im sure problems will reoccur especially with cast iron pipes but I am a Benjamin Franklin Plumbing customer for life or at least as long as they are around nothing short of amazing.
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Karen Hill
What an excellent experience we had with this company. We woke up to a non-functioning toilet Sunday morning. After trying all the tricks and it still not working, we called Benjamin Franklin Plumbing, and they were at our home within a couple of hours. Not only did he (the owner) repair our toilet, we needed all the shut-off valves and hoses replaced on every toilet and sink in the house, and he replaced all of it. He took care of all of that, plus replacing our kitchen faucet because it was leaking (we had not been aware it was leaking). All of this was done within a couple of hours, and the price was extremely reasonable. We were pleasantly surprised as we had been pricing the replacement of all the valves and hoses, and this was cheaper than what we expected...with the added bonus of a beautiful new kitchen faucet. We will DEFINITELY use them again, and we HIGHLY recommend you use them for your plumbing needs!
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Daniel Reaves
Very unprofessional, hard to get solid answers from, and even harder to get a hold of. They did the work 3-4 months ago, but when it came time for the plumbing work on the gas line to be inspected the inspector would not approve it since the work had been done under wrong kind of permit. Only found out this was the problem a few weeks ago from the plumbers too. Since then they will not call back, or respond to emails and still have not applied for the correct permit. I do not recommend them. Now we have to find a new plumber and hopefully theyll work on someone elses work or else well have to have all the work re done. Its been an awful experience.
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Stephanie Slagle
I have now found my plumber! Tim came & fixed my garbage disposal & clogged sink. They were able to get me in the same day, and were at my home less than half an hour. Tim was very informative and helpful. I didnt feel like I was being sold or scared into buying anything additional. I will definitely use them again, and recommend to friends.
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Rob Williams
Wonderful experience with Jeff. He was extremely knowledgeable and polite. Had my issue fixed very quickly. Would recommend 5/5 If you are considering any other company.. DONT DO IT. Do yourself a favor and just call Benjamin Franklin Plumbing and ask for Jeff!!
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Carol phillips
I am so pleased with this company. I called and since he was between jobs came over in about ten minutes. Tim fixed my kitchen faucet in just a few minutes. I now have water with no trouble. Will call them again for any plumbing problems I have. Thanks again Tim
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Paula Fierstos
Fast and fair. Called them this morning to unclog our disposer. They were here within two hours and fixed the problem quickly. Only charged us for an express service call even though he had to take apart the plumbing under the sink to fix it. Very fair!!
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Shiloh Druckenmiller
Water heater wasnt working. They were at my house within 2 hours when majority of other plumbers had a waiting list of 6 weeks on average. Very friendly, and fixed my water heater within an hour. Definitely recommend
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Ruthie Wolfe
Tim was my estimator and my plumber - provided excellent service in a timely manner at an excellent rate! A definite 5-star experience!!! Thanks, Tim!
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ray smotherman
Saved me money and alot of frustration. I will definitely recommend their services. Very professional and knowledgeable will hire again.
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Susan Temple
Excellent customer service! Ben Franklin has been great to work with and very dependable! Thanks Tim!