Address: | 40 Engelwood Dr i, Lake Orion, MI 48359, USA |
Phone: | +1 248-693-4775 |
Site: | lophc.com |
Rating: | 4.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–2PM Closed |
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Jay W
Excellent experience with Lake Orion Plumbing and Heating. They came out to diagnose the problem faster than anyone else would. Then they came out to fix the problem faster than anyone else. Their service fee was the lowest I found out of 6 different places. Super nice guys (both Mark and Wes) very professional, highly skilled, courteous, polite, just great guys. They did everything they could to fix the existing disposal first. I really appreciated that as it was only not even 2 years old. They gave me tips on different things I could do to avoid a future problem. The company even called the next day to make sure everything was good. I didnt want to bug them by calling them back, but really appreciated that outstanding customer care. This was an excellent experience. Plumbing problems are probably the most stressful as homeowners. At least for me. These guys made it look effortless and they are just good people that really care. That is why I wanted to take the time to put out a review. They deserve to hear good things, because that is exactly what I experienced. Lets just say not all my plumbing experiences have been this great. This company is top notch, outstanding and excellent! I greatly appreciate them and what they do. Thank you very much for taking such good care of me and we will DEFINITELY be calling you back in the future! From the first phone call in to the excellent service, it was one of my best experiences with any company. Outstanding job, thank you again!
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Anonymous User
Had to rate Lake Orion Plumbing & Heating one star because Zero is not an option. My experience started out great, I received a very reasonable quote to run approximately 12ft of flexible ¾” gas line on Friday and set up the appointment to install the following Monday. (The job was expected to take less than an hour to run the flexible pipe.) Monday, I received a call that they were going to be later than expected… still OK, at least they called. The installer shows up prepared to install ½” pipe… come to find out, or at least this was the story he was told is that they could not get the ¾” termination plate to run the ¾” pipe so I am out of luck! Please note that the range that I am buying specifically requires ¾”and I told him that ½” wouldn’t do it. Then he proceeds to tell me that if I needed 3/4” that they could run black pipe for double the original quoted price. I don’t claim to be an expert, but it was a matter of minutes to find the ¾” termination plate and fitting on-line… I would assume that they could have made a phone call or two to locate the part and I would have accepted a delay… the experience left me sour and I really felt that it was a bait and switch tactic…it was like they had me invest/waste my time and were trying to hold me hostage expecting me to give the go-ahead and charge me double!
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andrew howald
The receptionist and field technicians were so respectful, organized, and prompt. The technical support from Matt was outstanding. I had a technical issue while Matt was not even working and he texted with me to trouble shoot it right away instead of waiting for another tech to be available. He also showed me how to use and adjust my two stage furnace to fine tune it and get the best bang for my buck during the winter! My parents just had a new AC unit put in and had nothing but good things to say as well! Keep up the good work guys, it is nice to have legit customer service! Thats not something you hear everyday!
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Matthew Reiber
Lake Orion Plumbing has been nothing but exceptional for us. they are local in the Lake Orion area and respond quickly if you have and urgent issues, we have had some heating issues that have come up needing immediate attention and they get to them quick. The owner Bill is an awesome guy and has always treated us with respect. If you have heating or pluming issues and your in northern Oakland County call them first.
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joshua rock
Amazing service great prices. I myself work in the skilled trades and wanted to attempt to do the job myself. But I called loph. And was very pleased with the service even came out for a service at night in a blizzard cant thank them enough. Never expect such great quality and customer service. So happy I called would refer them to anyone in need of plumbing or hvac
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Tom Frank
These guys are great and have taken care of us for over 20 years with great service! Mark and the guys are quick to come out for things as small as a replacement garbage disposal or leaking faucet and always a low price. Theyve also replaced our old furnace, air conditioner and water heater. Call them one time and theyll be your favorite company for life!
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Doug Hulsmeyer
July 6,2016 The A/C coil went bad on my furnace. Call up LOPHC, Matt came out diagnosed the problem. He ordeed the parts and they sent Josh out this time to install the new parts. We are very pleased with their service and professionalism. We would not hesitate to recommend them to anyone. Great Job guys!!! Thanks again!!! Doug and Ursula Hulsmeyer
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Kaycy Dymond
Lake Orion Plumbing is great! I called after hours and they came out very quick and fixed a major plumbing issue I had. Their service man was very professional and helpful, he let me know exactly what happened and walked me through his entire process. I greatly appreciate Lake Orion Plumbing & Heating! Awesome Job!!
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Jan Walk
Very pleased with lake orion plumbing. Pleasant, professional. Patient & friendly when my 3 year old wanted to watch them work. When they were done they left the space they were working on in excellent condition. I think they went above & beyond to return the space to its original condition. Thank you!
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john doe
Rate a 1 because you cant go any lower. Service guy comes out and attempts to fix a problem only to cause a $500 problem someplace else and claims it want his fault.... Save your self time and money and call someone else!! You have been warned!!
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ryan marshall
I called lake orion plumbing heating Ave cooling and they sent over a service man the next day. He was professional and efficient. He was done in less than an hour . The prices are good to. Thank you so much for going the extra mile for me
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Mary Mansfield
We have had Lake Orion since 2009. Have always had excellent service but recently had our furnace replaced and the service was excellent once again. Every thing was explained in detail. Their crews are great. Top of the line.
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Anonymous User
Friendly and prompt service. Bill I. did a great job getting my water heater up and running. Would recommend their service. Check their website for coupons. I wish I would have done that and saved the service fee! :)
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Jeremy Macbeth
Lake Orion Plumbing & Heating are terrific to work with. They are efficient & on time every time. Theyre what we expect from a reputable heating company.