Address: | 124 Commerce Dr, Loveland, OH 45140, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 2.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–5PM Closed |
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Jacquelyn Keyes
FedEx is pretty much terrible. I am an avid online shopper and try to avoid using them as a carrier whenever possible. My latest folly came when ordering from Blue Nile, which is contracted with FedEx so I didnt have a choice. Free 2 day shipping= 2 days later not only is my package not delivered, it has gone onto a truck and then gone back to a facility within the span of a day. Two calls to the Loveland facility and two hangups with computer generated apology later ("sorry, were experiencing a high volume of calls right now, we cannot help you"), I do not have my item, I do not have an explanation why FedEx is incompetent, and I do not have any idea from their website or customer service when my item is being delivered. Oh, but I can drive an hour to their facility to pick it up myself, I gather from their website. Perfect.
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Clinton Pelfrey
I have been waiting on a package for a week now, they put a tag on my door Friday without knocking or ringing the door bell. My work tools were being shipped and cant work with out them!!!! Said they would redeliver. Monday morning they tagged my door again.... No knock or ring. Tag is checked "be present for signature" ....I have been home both times and I have lost multiple days of work because of your ignorance. I call and get someone who doesnt speak English and I hope no one will ever choose you as a career ever again. I know no one I know will. FAIL!!!!
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z zh
This is the most terrible Fedex location I ever come! They do not let me pick up the package under my husband name. I wasted 50 minutes there just for one package, and plus I drive more than 30 minutes to get there. I have my driverss license, my husbands credit cards, insurance card on which both of our names shown, I have proof of document showed I live on the address as well. And they refused to give my package back to me. Finally, I talked to their supervisor and got the package. But the experience made me sick!
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Courtney Bomkamp
Paid 60.00 for 2 day shipping. Part for my car did not show up by 6 pm so I called to make sure it would be here by 8. They said it would... so I waited... no car part. Now Im stranded at work with no part to fix my car without a way to get home because fedex didnt keep their promise. Worst Location Ever!!
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Deirdre Simon
I didnt understand why everyone kept leaving bad reviews for this store until I ran into John today. All of a sudden the week of my sons birthday. They cant help me print something that I have already printed at the same store. Really frustrated and frankly Ill never go back.
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Anne Thornbury
I have used this location several times over the last month. The employees have been prompt, polite, and extremely helpful. Excellent service for me!
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Nishant Singh
Such a poor service by these people. They dont even knock my door I am sitting next to my door. And they put door tag!!! what the hell!!!
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Debra Weaver
Too far when shipment isnt left for signature. However employee was excellent
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K. P.
Unbelievable. Racist remarks from employees who work here.
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Lisa Dean
Put door tag on my door without knocking
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Beverly Nippert
A very nice place to do business.
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Dan Williams
Great customer service.