|901 Conant St, Maumee, OH 43537, USA
|7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed
My 2003 Jeep Liberty started to pull to the right and vibrate at speeds over 40 MPH. I called Midas in Maumee and they got me in the next day. When I dropped it off Brad told me they would call and let me know what was wrong and how much it would cost after they did an inspection. A few hour later Brad called, my Jeep needed several major things repaired. With the vehicle being so old but, with only 83,000 miles, Brads manager offered to give me a discount to help reduce the cost I gave them the go ahead to start the work and was told it should be done by mid afternoon. The job was more difficult and time consuming than expected. Several of the parts were seized and difficult to get apart. There were several added costs and many more labor hours due to these issues. Brad and his manager cut as much off of the cost as they could. This Midas shop went above and beyond to fix my vehicle and keep the costs down all while being friendly and informative.
I give this Midas location a 5-thumbs up! This past holiday weekend my daughter and I broke down right at the toll booth coming off the turnpike. We are from Michigan and were spending the night at the Holiday Inn nearby. I was in tears when the toll booth people pushed my car off to the side of the road and left us. I called my insurance co. and managed a tow to a nearby Midas. We got there around 2:30pm and the manager said he did not have a mechanic available that day. I burst into tears because I did not know how we were going to get home! He and "MIke" evaluated the problem and found out I needed a new alternator. He said he would do the job himself if he had to and thus began the work. We were only there a little over an hour and it was done! Such a nice man and Mike was nice too! Words cannot describe our gratitude as we would have really been in a jam! Thanks again...you are the greatest!! Wish you lived in Michigan!
WOW! I do not typically write a review for places like this, but these people deserve some recognition! My experience at this Midas location was amazing, thanks to Gary and the mechanic that night. I have never been treated so important and kindly during my auto repairs. I was really in a pinch with time and getting my car into a shop was hard for me, but somehow they still managed to squeeze me in before they closed! I have never seen 2 harder working individuals to get a job done, I watched them from start to finish and their efforts were impossible to ignore. I will continue going to this location, every location is unique and the experiences you get are all about the people working there. THIS PLACE HAS GREAT PEOPLE! As long as this location stays managed under Gary I will always recommend it. Thanks again for the amazing service!
I only give a two star because despite their lack of understanding they were polite. I took my car in because my clutch cable was frayed by the pedal and the clutch wasnt disengaging so I believed it needed to be changed. I take it in and explain my problem and they said they would take a look at it. They pull it in popped the hood and did whatever they did. They came back 10 or so minutes later and said that it wasnt the clutch cable it was the clutch itself. If they would have seen the frayed part they wouldnt of said that. Also even though they said that it was the clutch itself, they werent able to fix it even if I wanted them too. So I drive off looking for a second opinion. The next day on my way home from work my cable completely snapped. If the clutch cable was fine, then why did it break the next day???
I cant say enough about Bradley at Midas in Maumee. I have had several encounters with Bradley and he has treated and guided me with nothing but excellent service and professionalism. The Midas crew have consistently always given me their expert opinion and advice. Today, I had to get tires for my car. I wasnt excited about it but knew it had to be done. Bradley directed me consider all of the options available. What I was surprised about is that he didnt try to oversell me or pressure me into anything. When I wasnt sure what I wanted to do, he helped me into the right brand of tire that fit with my budget. All told, this was the best tire buying experience I have had. No sales pitch, no pressure....just honest good service. It was an awesome experience!!
I originally thought this was going to be great, but it turns out it is a car mechanic cliché. A quick Google search of the prices I paid told me I was overcharged. I HAD insulation under my hood by my engine cover that was taken off and never put back on. Nobody will even acknowledge it existed even though every member of my family has seen it (it came with the used car). There are still pieces of it under my hood by my battery and the outside corner but the bulk of it is gone. Save yourself the headache and go somewhere else!
We drove into Maumee to meet family, then rode with them on a week-long trip. Upon our return, our car would start, but the engine would die after a second. After several failed attempts to get it running, we had it towed to their garage. Once there, the Midas folks were able to get our car running without needing to work on it, but they went ahead and did diagnostics on the battery and alternator anyway and didnt charge us a dime for the labor. We were able to drive home the same day. Thanks, Midas!
I was traveling from Mass to Mich alone. Got a flat in Penn. Someone was kind enough to stop and replace with spare. Got into Ohio and the tire had loosened up. Pulled into Midas in Maumee, explained my situation and I was in and done within 45 minutes. I purchased a new tire to replace the spare and they changed tires around as needed for a better ride. I made it home in MI that day. The manager and the crew were great, fast and kept me updated while I waited. Awesome, A#1 service! Thank you.
My car tire had a slow leak so I took my car in to get the tire repaired. The issue was with a side wall which they couldnt repair. The Mechanic showed me the slow leak area and didnt charge me. Although I would have liked to get my tire repaired the team couldnt have been any more nice. I asked if I could get a new tire from them and since they didnt carry my model they recommended I use someone else.
Thank You Brad Stewart and crew for helping us today. Thank you for going above and beyond to make sure we got the best service and the were treated the way we should have been. He is honest, dependable and most of all he cares about his customers and that they get the best treatment... Thanks again..