Address: | 150 Northland Dr, Medina, OH 44256, USA |
Phone: | +1 330-725-5669 |
Site: | locations.ohio.aaa.com |
Rating: | 4.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–6PM 9AM–5PM 9AM–12PM Closed |
DA
Dan Stefano
I called Medina AAA in early June of 2016 to purchase plane tickets for my family vacation to Europe. The first person I spoke with couldnt answer any of my questions about finding what I needed, which was fine because she didnt really deal with travel arrangements. She transferred me to her manager, Jake (I believe is the managers name), who took my information and said she would call me right back. Couple days passed and the vacation was getting nearer so I called Jake again to see if she had any information for me. She had no clue why I was calling so I had to explain everything all over again. I figured she got busy and forgot about it, no big deal. So, again, she promises to call me next day and she doesnt. I call her again a couple of days after and she is again clueless. Finally, after Jake the manager convinced me that she doesnt care, I went to another travel agency and reserved and purchased 4 tickets in a matter of 20 minutes. I did not believe my business partner when he was telling me about this very same issue and the same person at AAA Medina a couple of years back. Now Im a believer!!! I will not do business with Medina AAA any time soon.
RU
Russell Moenich
Once again its such a pleasure to talk with AAA Medinas Sales Mgr Janice (JAKE) Yorko whenever we have a trip to go on! Just discussed our July fishing trip with her and got trip details for route planning including major highway work that is such a pain to sit in traffic. TX to Jake we are routing around some of the major highway projects to avoid these unpleasant and time consuming stoppages. We have worked with her in the past on trips to Italy, Alaska, NY Finger Lakes, OBX, Nashville/Memphis, etc, etc with great recommendations and results on hotel accommodations, trip must see/do highlights - where to go and where not to go, routing, and of course where to eat breakfast/lunch/dinner. Every trip has been so much fun! TX Jake!
DA
Darlene Dudgeon
I was very pleased with the service I received on my recent visit at Medina. Danielle was very helpful in what I needed and offered other suggestions that will make my vacation trip more enjoyable. I will be back when I need further assistance in the future.
JA
Janyse Heidy
Love the help Samantha Rae provides whenever we have a trip to plan, or when our car broke down. Thanks goodness when we did have a break down we had AAA coverage. The experience has always been positive with AAA for us.
BA
Barbara Komjati
Every time we visit this office, Susan McClain has worked with us to find the best vacation possible. She is a TRUE ASSET to AAA and should be rewarded for her continued hard work & customer service.
G.
G.M.R Robison
I was in and out in less than 5 minutes. The girl answered all my questions and gave me 3 maps for the areas I was traveling. Thanks again for good work.
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Jane Weiland
Been a Medina AAA member since 1979. Always great service and helpful material.
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Paul Taylor
Every thing was pleasant and handled promptly and courteously. Thank you
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Laura Rohrbaugh
Friendly but our trip tik was bad
CA
Cari Stacer
Staff is helpful