Address: | 27140 Oakmead Dr, Perrysburg, OH 43551, USA |
Phone: | +1 419-873-8330 |
Site: | tuffyperrysburg.com |
Rating: | 4.3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed |
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Deliska Mcghee
I was on my way from Cleveland to Chicago for business, and had just had an oil change at a different automotive chain in Cleveland this morning. As my sons and I were driving down the highway, the battery light came on, and after about 50 more miles, the car stopped on the turnpike and would not restart. Once we were able to get the car towed off of the turnpike, the tow driver recommended us to this Tuffy in Perrysburg. From the moment we walked in the door, we knew that everything would be okay. The employees were very concerned that we were stranded in a foreign place, and did everything that they could to help us. We actually arrived about 45 minutes before closing, and they stayed open late to assist us with fixing our car. In a world where caring, upstanding service is almost non-existent, this Tuffy facility truly came through when we needed someone to look out for us. I would recommend this store to any and everyone! Thank you so much for your wonderful service, you have gained a Tuffy customer in us! Sincerely, Dee, DJ, and Ev McGhee Cleveland, OH
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Mike Harris
I took our 2010 Suburban into these guys a week ago for our A/C not working. Prior to going in we took it to 2 other places locally and got referred to another place, and a run-around by another. I knew going in that there was a leak in the system, but where I had no idea. I was surprised that when they called with an update, it was the actual technician working on my vehicle to call and talk to me about what he found, recommended. and what could be done. He walked me through the options, cost, and even explained the issue KNOWN on these vehicles for causing the problem. Start to finish, a very thorough, honest place. Just knowing that the technician is the one you are talking to meant A LOT to me. No sales pressure, tactics, no middle man, just honesty, with a one on one relationship you are not going to find at any other big box chain auto repair centers.
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Kiley Baker
Shortly after I moved to the area I started having issues with my car. I went to Tuffy after reading great reviews. I had a great experience with the entire staff here. The guys at Tuffy were very transparent and willing to explain everything to me. I originally called on a Thursday morning, they had my car in within an hour and had an estimate for me by the end of the day. I called Friday morning to schedule to have the work done and they had it in and finished by Friday afternoon. Im really glad I decided to go with Tuffy and I will definitely be returning to them if need be.
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John Krix
Took my Saab 900 for an oil change few months ago. After driving around for about a thousand miles I noticed a small oil leak which I had never seen before. After and some investigation I found out they had added a quart too much oil. I had to drain out an entire quart of oil. Still a slight leak. Never trust this place again! In addition I called them to find out how much it would be to have my water pump replaced. They quoted me me a price of around $480. Absolute baloney! Had the whole job done at another shop for $178 including part! Rip off. Should go to small claims.
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Anonymous User
I just want to express my gratitude to Chris and Bill at Tuffy Auto in Perrysberg. Not only did they stay open for an additional 4 hours to ensure I was safe to get back on the road to continue my 6 hour drive, but they gave me exceptional service as well! I cannot thank them enough for helping me out while I was stranded on the Turnpike. They gave me a warm place to rest and some good company while waiting to have my car serviced. If youre looking to have a place to take your vehicle for great serive and a fantastic staff , I highly recommend you see these guys!
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Ryan Terry
Ive never had much luck with these places. Admittedly I dont know much about cars, but I know enough, and most places still condescend and talk down when it comes to explaining repairs. This case, on the other hand, is one Ive really come to enjoy. Its not a huge hassle to get my car in, they do the job in a timely fashion, and theyre wonderfully helpful when it comes to any questions. Car repairs are always going to be a bit of an annoyance, but the people here make a genuine effort to make the experience as convenient as possible.
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Susan P
We were traveling from Pennsylvania to Indiana today and our car started to make a wobbling noise halfway through our road trip. We exited off the turnpike and found Tuffys. They immediately looked at our car, figured out the problem then fixed it. We were on our way within a half hour! Turns it out it would have been pretty serious if we hadnt stopped (one of the tires was coming loose). The service was excellent and the staff was very courteous!
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Meghan Smith
Great group of guys that helped me out when I broke down on the turnpike halfway into a 12 hour drive. They were super transparent and honest with me and the price was very reasonable. I called as soon as they opened in the morning, they got my car in immediately and it was done in the early afternoon. They also gave me a ride back to my hotel while the car was being worked on. I couldnt be more appreciative of everything they did for me!
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Sirhc Elt
The people at the Tuffy Auto Service in Perrysburg are wonderful. They are the nicest, most honest people you will ever meet. They can fix anything. We refer all of our family and friends there. They do everything. We have had them replace an engine in one car a transmission in the other car. They have fixed things that other shops including the dealership couldnt. Keep up the great work fellas !!!!
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Rich Knight
I have been going to this location now for years. Chris and his employees have always been honest and forthcoming to us on our repairs. On any of the few issues. we have had after repairs, I let them know and they are right on it and take care of remaining issue. They have always gone above and beyond with my cars. Well worth my visits. thanks Chris and and your employees.
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Jeremy schleimer
Good place to deal with and after being new to the area Im absolutely comfortable coming here for all mechanical needs. Been here a couple times and had a slight issue and they made it right. Not every place does that and I have a ton of respect for a honest stand up place. Thanks Mark, you gained a lifetime customer as long as Im in this area.
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Karen Shellenberger
Traveling to Chicago on I80, in a construction zone and during a heavy rainstorm, a plastic under covering of my car tore in half. Luckily, after exiting, we found Tuffys. In a short time, they had it removed and we were back on our way. Thank you Tuffys for being so friendly and helpful. It was truly appreciated!!
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Anonymous User
Chris runs an amazing service center that conveniently located off of 75, just a couple of miles south the Ohio Turnpike. The techs are good and can fix just about anything. The coffee is fresh! Bring your laptop with you, because they have wireless! Thank You!! -Tom J.
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devin brackett
i had an alignment done and it wasnt quite right. i.e. steering wheel was still crooked. so i took it back the verysame day at end of business and they got me right in to fix it the next morning.