Address: | 6446 E Main St, Reynoldsburg, OH 43068, USA |
Phone: | +1 614-861-7720 |
Site: | cubesmart.com |
Rating: | 4.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Naajia Love
BEWARE! Coming or calling after 5;30 will get you serious attitude from the girl thats there! They close at 6pm and theres lengthy paperwork that needs to be done when you first get a storage unit. So I called to say Id be a little late because I went to the wrong facility since I was new in town. She huffed and puffed on the phone and told me she needed to be at her other job by a certain time! She asked me where I was! She had the worst customer service EVER! I was so upset by the things she said to me and had the nerve to ask me that I hung up in her face! I arrived and she was naturally a bit reserved. She did eventually warm up and do her job, Heres the kicker though, she was complaining about leaving on time and making it to her other job and the computer sysytem at the facility was more than turtle slow! It was raining and the process took double the time it normally should. I actually was going to have to come back in the AM because nothing was going through! All I could think was hade I come in earlier it still wouldve taken forever! It was indeed Karma! She thought I was inconviencing her, yet her system was inconviencing me, the customer!
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Bonnie Pettit
As a former employee I wanted to say that working for CubeSmart was a wonderful experience. I truly Loved my job at the Reynoldsburg Facility.. All the people I worked for and with are exceptionally kind and Very Understanding. Always eager to help you to succeed and excel in your job. Melinda and Monica have hearts of Gold and were always there for me in my times of need. I would recommend CubeSmart to anyone for employment and cube rentals. Thank You for the opportunity to work for you. Hope to see you in the future.. Thanks again BONNIE Wood ...
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J L
The initial process was great, however late fees and pricing changes after the initial deal was up were not explained at all. Also, online payment was made one month, and on the same day when I tried to make payment the same day the next month online it said I was unable to make payment because it was past due. Extremely inconvenient due to being in another state and no way to take a payment in. Last time we were in the unit we saw several dead bugs.
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Grafton Swickard
The price is reasonable, the staff have been very helpful over the whole course of my moving process and the facility seems secure and well-maintained. If youre looking for safe, easy-access self-storage in the Reynoldburg area, its worth your time to check these folks out.
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Nancy Huskey
The staff at this cube smart location are friendly and efficient! They gave helpful advice on moving and made the process of storage rental seem seamless. The unit we have was clean and ready on the day of rental. Highly recommend this business.
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Zachariah Bernard
Failed to mention needing insurance on the unit during call and also failed to mention free truck available to help you move stuff to the unit. Overall still pleasant experience. Right size storage unit I needed with a price that fit my budget.
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Lorraine Mixter
I met Mandy earlier this year when I purchased packing materials. I called recently to find out if any units were available. She had the unit ready for me when I arrived and made moving in so easy. Thanks Mandy!
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Nina Fresz
This is the second time Ive use this facility. The process was very easy and prices are great. Melinda is very pleasant and helpful. Very good experience both times so far.
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Kelli Lanzot
The facility staff are polite and professional. The facility is clean and easily accessible. I was in and out with a full storage unit in under an hour.
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Jen Obrien
Very affordable and your staff are both helpful and nice! Im glad I found you guys! I was in and out in 10 minutes!
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Aaron Godwin
Thanks to Mel, for a Fast, quick an easy move in. Youre the best, tell that crew at Cube Smart you need a promotion!
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Angela Warner
The staff was very friendly and efficient. They got me in to a unit size that I needed for a great price.
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john kirk
Melinda Lauber was very helpful and Friendly, She gave me a lot of information to make my decision easier.
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RoseAnn Castle
Friendly service and great prices! Much better experience than we have had with other storage facilities.
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jeff james
Excellent customer service Very easy and quick rental process Very pleasant employees
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Ty Jamison
AVOID Cube Smart! After >SIX< months they will raise your rent!
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Teresa Galloway
I received excellent service and the staff was very helpful!!!!!
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Jeannine Park
Everyone was extremely helpful and friendly. Thanks
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Janet Marie
Great customer service very friendly and helpful
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Richard Stone
Great price, great service, highly recommended
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Amanda Cogley
Clean place! Nice & friendly management inside
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Nia Whitner
Avoid cubesmart.....serious bug problem!!!!
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Yeison Samboy
The service was great, quick and painless
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Isaiah Petty
Great service & amazing prices loved it
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lisa Jenkins
Excellent service, Mandy was amazing!!!
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Tyrone Bryant
Very efficient and cost-effective
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Destiny Decay
Good service at a good price
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todd bergen
Standard storage facility.
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Linda Shoemaker
Very pleasing experience
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Serena Blue
Staff is fake friendly.
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Jim Williams
Great customer service
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Cindy Watson
Friendly and fast