Address: | 201 S Missouri Ave, Clearwater, FL 33756, USA |
Phone: | +1 727-461-2532 |
Site: | uhaul.com |
Rating: | 3.8 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
MA
Maykel Luna Concepcion
Terrible. I rented a 17 feet truck a week in advance. I called the day before to make sure it was ready to be picked up and they assured me it was there waiting for me. When I picked it up the next morning they gave us a 15 feet truck which in fact measures only 10 feet so I really dont know how they are measuring their trucks. I attempted calling them for 30 mins and they did not picked up the phone. I had to call a different store requesting help to get a hold of them. After a while they transfer me. I asked for an explanation and the guy, "Vit" said that he did not know what had happened but the 17 feet truck had been moved by someone and they did not have any available. BS. I had paid a moving company to help and since truck was smaller it took longer therefore I had to pay extra to the movers. Very inconvenient and horrible customer service.
GA
Gavin Espinoza
!!!!!!!!!YOU HAVE BEEN WARNED!!!!!!!!! If I could i put no stars. The worse service. Poorly trained staff the so call genaral manager was rude not helpful and when confront about his poor trained staff he reply "not my problem there nothing I can do for you" and when i wrote corporate about they stand with this poorly manage store. They didnt even sent an apology e-mail or anything. Do your self a favor and use Life Storage on (myrtle and drew) they have everything you need and more not to mention their awesome service unlike U-haul you pay for what you get. Is been 4 days and they still havent refund my card the reminder of the money they put on hold for the truck. Keep calling they keep saying my bank is holding but my bank is yet to recieve a payment from U-haul.
JU
Julie Daniels
THIS IS THE WORST STORE EVER!!!! I PICKED UP A TRUCK FOR MY DAUGHTER WHO WAS PAYING FOR THE TRUCK. THE GUY AT THE DESK TOLD ME I HAD TO LEAVE A CREDIT CARD. I SPECIFICALLY ASKED HIM TWICE IF MY CARD WOULD BE CHARGED. HE ENSURED ME MY CARD WOULD NOT BE CHARGE - I WAKE UP TO $313.78 CHARGE & 4 BOUNCED CHECKS. U-HAUL REFUSES TO REFUND MY MONEY BECAUSE WE JUST RENTED THE TRUCK YESTERDAY & THEY WONT DISCUSS THIS WITH ME UNTIL THE TRUCK IS RETURNED. THEN I MUST FILE A COMPLAINT AND WAIT AN ADDITIONAL 72 HOURS!!!! NEVER AGAIN IN LIFE!!!!!!!!!!!!!!!!!!!!!
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Freddy Thetapro
I got a van there. It was smelling so bad that I had to buy candles to get rid of the smell. I brought this up to the guy in the office and he ignored that fact. Not the best impression. Used to a better service from U-haul.
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Styne Paranormal
They need to keep up on their inventory of Tow Dollys because they sent a customer with a tow dolly with a broken fender, a loose fender and a used up chain.
DA
Dan Hurt
Nice crew, just get there in time to get your rental prior to closing. Theyll wait for you, but its obvious theyre ready to go after a long day
GI
Gil McKnight
The company I work for has used this location several times with positive results. Alexander has been especially helpful.
CH
Christoph Wizerman
I have several fraudulent charges on my card from this location. Luckily the back was able to correct the situation.
JO
Joshua Grant
Dont get that insurance bcs they will charge u if smthg happen to the vehicle whether u have the insurance or not
JO
Jonny Burnette
Slow service lack of needed parts I had to go to 2 places and back again to get the job done. High prices!!!
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Que IRQue
The location is easy to get in and out of with a big truck, unlike many smaller locations. Set up very well.
DA
Daemon Juron
They suck go to another uhaul location or to Penske , this location has terrible management and service
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Suzanne Murphy
Joe was very polite,helpful and was very patient answering all of my questions.
RE
Renato P
Great place if you need any ting to move or organize your garages
CH
Chanon boykins
3mennotruck...
JO
Joshua Blesi
Im in a nice place to rent from their friendly and helpful
TH
The Buccaneer Trading Company
Thanks Guys Brian & Nicole The Buccaneer Trading Company
JE
Jennifer Clarke
Easy, fast transaction. Friendly customer service.
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J Kitts
Great group of people to take care of you.
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Gina Gumpher
Nice and clean and employees are polite.
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Kristen Dixon
Quick in and out. Personable staff.
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Gregory Bannister
They can help if you need a rental
BE
Besskrc Bessken
Helpful and curtious
AL
Alex D
Very nice service.
JE
Jeff Beeba
Perfect.