Twinsburg Goodyear

9315 Darrow Rd, Twinsburg, OH 44087, USA

Address:	9315 Darrow Rd, Twinsburg, OH 44087, USA
Phone:	+1 330-425-9191
Site:	hudsongoodyear.com
Rating:	3.8
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–4PM Closed

Location

Photos 28

Reviews 12

Anonymous User

We needed to have our muffler and exhaust replaced so we took our car to Twinsburg Goodyear. First, they quoted us at $75 more than another place but we decided to go there anyways due to the convience of them only being 5 minutes away. Then, they called us and said that there had been a chipmunk that had chewed some of the wiring underneath the car and wanted to charge us $90! to apply tape. When we asked them why it was so expensive, they claimed it would take an HOUR to do.......we said no. THEN, we went to go pick up the car and they said they had gotten misquoted on some of the parts and it was going to be $50 MORE than the original quote. They never called us either. He ACTUALLY even said that it happens all the time and most people are understanding. After explaining to him that I was not one of those people and literally announcing the situation to the other customers in the lobby, they were willing to charge us the original quoted amount. DONT GO HERE.

b wil

Went there on a Sat morning with a clunking noise on my car, they took it for a test drive, came and told me my rear shocks were bad. It would be $220 to fix & it would be about an hour, 45 minutes later service manger comes out and tells me that I also needed rear sway bar bushings but could not find the part so I would need to come back to get that fixed, at $15 for part ($8 @NAPA) and additional one and half hour labor charge of $150. When car was ready price went to $270 (shop fees & tax). When drove the car to work on Mon. car still clunks & now it has a vibration on highway. Took it back and went on test drive with Technician, he felt vibration, when we returned the Tech went in back and “PAT” came out told me the tires needs balancing, brake pulsation, front tires, which had charge me for. NEVER look or offered to look under car to see if anything was wrong with work. This will be the last time I go there!

Gary Kleckner

I can only write a review on my own experience but I have to admit, I am very surprised by the negative reviews that are posted. These people can not make a living by not charging anything. I recently had work done to my Mustang and they (Pat and Ryan) did an outstanding job with some modifications I wanted made. That is the second time I have had them work on this vehicle and the second time the work was great. Additionally, I thought the charge for the work performed was VERY reasonable. They spent a lot of time making sure what I wanted, called Ford regarding a part that is no longer available and did all the work in a day. In fact, the car is going back in tomorrow (4/17) for more modifications. I am very picky about work on my Mustang, and will continue to take all my vehicles here for any required maintenance.

Sean Wojciechowski

I thought 25 dollars for a tire rotation was expensive, but I was upset when they charged me an additonal fee of 10 dollars to find a leak in my tire. I wish they told me it was going to be an additional charge when I asked them to find the leak, NOT when I went to pay. Last year I had them put tie rods on my other vehicle. Not only did they charge me an arm and a leg for the parts (twice as much as you could get them at autozone for), they used a small zip tie that didnt fit to secure the tie rod boots down, and they failed, then the boots came undone. I had to use a larger zip tie to fasten both boots back on at home. Hopefully no dirt got in there to damage the parts. This will be the last time I go there. Too expensive!

Ting Wu

I went to the store for a flat tire repair because I have their road hazard protection plan on my tires. Let alone they refused to do the repair (they can t make any money because it should be free), they even charged $17.56 for inspection (they did nothing but looked at the tire and then said NO). Since I didnt have the road hazard protection plan documents with me at that moment, the store manager asked me to pay the inspection fee first then agreed to refund once I bring in the paper works. Then, the next time I was in their store with the documents for the refund, they used all kinds of excuses and denied their promise. This store is horrible.

Justin Forbes

I have to put in a good word for these guys as it seems the only ones willing to review them have bad things to say. I worked with Matt at the store this past week and had an absolutely wonderful experience. Not only was he extremely helpful in finding me rebates and coupons, but he also helped coordinate a transfer of the tires to the dealership where my vehicle was being serviced. In my mind, Matt went above and beyond his responsibilities. Id recommend visiting him for tire needs in the future.

Chris Kucharik

Much better. I was looking at Conrads in Solon and they wanted $200 to remove some wheel locks. What a rip! $10 tool from Walmart and had them off. Goodyear had better prices on their tires, too. Ill be back.

Bill Holcomb

Nothing but first rate service every time I go. Ive always been treated great and work has been top notch! Wont take my vehicles anywhere else.

Amar Singh

Top notch work, reasonable price, treat everyone with respect ! Always eager to help every time you walk in that office

wayne doberstyn

Very friendly independent owner. Feel confident that they would not do any work that wasnt needed

Kelly Carlson

Great team and very helpful. Work done very quickly.

Katherine Williams

Price is fair...work done is the best