Address: | 521 N Porter Ave, Norman, OK 73071, USA |
Phone: | +1 405-364-2799 |
Site: | leonpierce.com |
Rating: | 4.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Justice Hammer
I hate to leave a negative review for this shop, because the owner is a really nice guy. But, I think its important to note the problem with this shop. This shop has become VERY successful and is VERY good at what it does. Namely, insurance stuff. However, this has led to a large demand (which I suppose is a good thing). The shop is unwilling to take small jobs or one-off kind of work or single body panel replacement. No cars older than year 2000 are accepted. My complaint is just on principal: It seems that my money is not as good as insurance money. I find that a little frustrating. I suppose theyre doing well enough they dont need my $3K because the insurance companies will cut them $5K+ from a recent collision. Well I cant compete with an insurance company so Im SOL. Bottomline: Great finished work, high price, but bring your insurance work here and go elsewhere for other autobody needs.
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Malindi Sultuska
Leon Pierce Body Repair provided me with the best service I have yet to receive for my vehicle. Heres why: * Angel and Steve consistently communicated with me via phone and email. I stated that I preferred email because I would be able to communicate if I needed to, while at work, etc. * Leons communicated with my insurance company as needed. * As for my vehicle, the repairs are A-1 quality! If needed, I will ONLY go to Leons, and I will refer anyone that is needing body repair. * They made appointments and kept them. None of that 2 or 3 other people scheduled for the same time slot. They are right on time! * Bonus: When I picked up my car, the interior had been cleaned beautifully! Big surprise!
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Reed Scroggs
Cannot recommend enough. This is how you run a successful business. They were up front with all the costs, helped me pick and choose which options I needed and what I could afford at the time. They were also very reasonably priced and their free estimate came in several hundred dollars under competitors. Their customer service is top notch, they really care about you and your situation and are genuinely helpful. Bonus: They detail your car before returning it and also have some cool technology throughout the whole process. Overall this is the go to body repair shop in the Norman area and I will absolutely be returning for any work I need done in the future.
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Nicole Laughton
After Leon Pierce did an amazing job last year, I knew immediately where to take my car this time. Everyone there is great - honest, friendly, make you feel relaxed and assured about the quality you will receive. They went above and beyond, fixing things that were not related to either car accident without charge. Plus, they detail your car - my car never looked so great! They keep you updated on the progress of your car, and are very available to answer questions. Hopefully I dont have to visit again soon, but if needed, I will always go to Leon Pierce!
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John Stephens
I will admit, that we are just getting the car back, so I am not actually commenting on the work. I do want to rave about the customer care. Ask for Nathan, he will treat you like family. He will discuss cost cutting options and is a fantastic communicator. They bailed me out of a big jam with my car being in one city, my daughter who owns the car in another and me in a third. I normally feel I am being talked down to and conned, but I was walked through the process and made to feel at ease. On top of that they finished 3 days before the estimate.
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Teresa Brown
The said my car was done. It had some minor damage from running over a busted tire on the interstate. I went to see it and the plastic bumper covers were not lined up at all with the rest of the car. I told them that was not acceptable and they kept the car for an extra day and when I picked it up it was much better! So they did a great job, but I had to watch and really check the lines. They are friendly and professional, just unfortunately like most places you have to stay on top of things or you will just get what you get.
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Shelby Hill
Im a pretty serious critic - I dont pass out a 5 star rating for just anyone. The staff at Leon Pierce were absolutely wonderful. After a true debacle with the insurance, car rental, and towing companies, they took such good care of me AND my car. There were some struggles with the dealership ordering the wrong parts, but they always kept me in the loop and spoke to me with kindness and intelligence. Being a young woman, this has not always been my experience with auto shops. I highly recommend Leon Pierce Body Repair.
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Stacey Ann
I just picked up my 05 Altima from the shop and it looks so good. I didnt doubt their repair work as I saw positive feedback on Google. They went above and beyond my expectations by touching up the other areas on my car that was had scratches/chips at no charge. They had my car done in the time frame I was told by the owner. It was nice to give my business to a local company. I highly recommend Leon Pierce Body Repair and will definitely use them in the future for all body repairs.
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David H.
Ive taken my car here several times, and this is the only body shop I will use. I was helped each time by a professional staff who gave me fair estimates and knowledgeable evaluations. Before I had chosen Leon Pierce, I had shopped around to see who could fix my scuffed front bumper and install a front lip spoiler, and this body shop was the one that I felt gave me the most honest, fair evaluation. No up-selling of their services, and the work was finished on time with great results.
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Anonymous User
Wonderful service! It only took a few days to fix my car and I got it back in excellent condition! I was on vacation when he finished my car and they let me leave it there for no charge for over a week! They were very accommodating and thorough at explaining everything that they would be doing. Their estimate was close to what my insurance fixed it for too! They detailed my car for me as well, and I felt like I got a new car again! I would highly recommend their services!
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Benn Richey
Fantastic service and amazing quality of work. The service you receive is unlike any other body shop Ive ever visited. They are professionals who are friendly and customer oriented. They reviewed all the repairs with me in detail and were up front and straight forward about everything. Philip and Scott are great to work with. They went above and beyond by detailing the car when it was done and offered to give me a ride from the car rental place. I cant say enough!
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Marisa Mohi
I had a small ding on the wheel well of my car from someone ramming a shopping cart into it. I called Leon Pierce Body Repair, and they got me in for an estimate the same day. After the estimate, I told them about my crazy schedule, and they were able to get me in immediately to fix the damage. And to top it off, the service wound up costing $50 less than the original estimate. The staff is professional and helpful, and its clear they care about their customers.
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Anonymous User
Really cool and nice guys! They were really friendly and the environment was very comfortable whether you know about cars or not. It was nice going to a shop where the people you talk to are the ones who will actually be doing your car work (unlike the bigger places where you talk to someone in one building but the garage is full of people you never get to interact with). They were also a lot cheaper than the other shop I got an estimate from!