Accurate Autobody & Glass

Address:	5550 S Garnett Rd, Tulsa, OK 74146, USA
Phone:	+1 918-270-0100
Site:	44fixit.com
Rating:	3.8

Location

Photos 13

Reviews 5

Crystal L

I brought my car here a few months ago, when I was rearended and side swiped by a hit & run driver. They repaired it in a little under 12 days, and when I got my car back, it looked all nice and shiny. Until I actually had a chance to look at it. On the side of the car that wasnt hit, there was a large white scratch from where someone opened their door on my car. I have tinted windows, and on my rear passenger window there were several scratches. They did not replace the lamp in my trunk. When they put the front bumper back on, they forgot to reset the airbag switch, so when I would turn my car on, Id get a "factory warning" that my airbag connection is broken. I called the guy who initially took pictures, and handled the repair, about these problems. He said that the scratch from the door was there before I brought it in (lie), he said the scratches on the tint would be strictly vertical in a straight line if it was caused by their machine, and that the damage must have been there before hand (lie), then he had the audacity to say that there was no way the airbag sensor was a result of this wreck, since it was in the front bumper of the car. The front bumper they removed in order to replace the front panel. I called my insurance company, and was told to take my car to another repair shop and get an estimate, and guess what!! ALL of those things were taken care of and attributed to the shoddy craftmanship of Accurate Autobody & Glass. Another problem I had with Accurate, is when I went to pay for the services, the lady at the counter did not take the money I handed her. There were several mechanics in and out of the area she was in, and she was talking to them, not paying any attention to me whatsover. I had set the money on the counter for her, and she never took it. My kids, not wanting it to get misplaced, put it in my purse. I get a call the next day, and they basically accused me of stealing the money. I checked my wallet, and it wasnt there. When I got home I asked my kids if they saw what she did with the money, and they said "she never took it so we put it in your purse". Needless to say I immediately took the money to them, because I am not a thief. My insurance company referred me to them, and I let my insurance company know how bad the service and repairs were, and I will NEVER refer these people to anyone.

Sherri Scarpa

Ive purposely let a few months go by, to make sure my review is based on experience and not emotion..... I took my 2007 Dodge Ram 1500 to Accurate for repair from vandalism plus I elected to pay for additional work for rust beyond the insurance claim. The final claim sent to my insurance company was higher than the preliminary estimate and I never received an explanation after my multiple requests. When I picked up my truck, I noticed the "Ram 1500" door badge was in the wrong place plus my truck was very dirty (part of their Select Service Agreement with my insurance company is that they will wash and vacuum the vehicle prior to picking it up - but it should be a service to the customer regardless). Within a couple of weeks, I had to take my truck back because the rust spots I paid out of pocket to have fixed were reappearing. They proceeded to tell me that was NOT covered under warranty, but couldnt provide that for me in writing. So, they fixed the work and was supposed to fix the badge at the same time. Needless to say, the bed was fixed but the badge was not. They gave me an IOU for the badge, but I never heard back from them to get it fixed. When you look over my truck, there are numerous paint runs as well. Multiple phone calls were not returned and the only time the estimator spoke to me afterwards was when she wanted me to sign a release after the 2nd trip stating they would not warranty any of their work on the bed from the rust. The nature of my work could create a lot of referrals for them, had they done business right. Now, I tell each and every one of my customers to beware and not use them.

Christopher Linnet

Outstanding job touching-up a number of small rock chips on my 2014 Dodge Challenger SRT8. The chip that was on the hood is blended incredibly well. It took me more than 15 minutes and a flashlight to find it after the repair. It’s so good, that it’s not even comparable to the touch-up paint dealerships offer. Accurate also repaired the A/C on my 2003 Dodge Ram 1500. After 12 years and 150,000 miles, the compressor finally gave out. They ordered the parts ahead of time based on the diagnosis and even came out to my office to pick up the truck when the parts arrived. While replacing the A/C system, they found that one of the A/C lines had nearly rubbed a hole in one of the radiator hoses, and replaced it at the same time. Their technicians used fender and full seat covers and paid special attention to keeping the interior spotless. If they will pay this much attention to a 12 year old truck, I know they will take excellent care of my Challenger. Excellent communication with the staff throughout, and they even sent pictures of the repair during the process. After having a really bad experience with one of the dealerships in town, it’s nice to know that you can find excellent quality and service for a great price. Damage, paint, repair…they should be called Accurate Autobody & Glass & More.

Anonymous User

I chose to have work done on the front bumper of my 2005 Honda Accord EX Coupe at Accurate Autobody & Glass. The work was completed in a timely fashion. Recently the paint began to peel where the work was done. Fortunaltly, they have a lifetime guarantee as long as you own the vehicle. I took the vehicle back to show where the paint was peeling. When the lady came out to look at the effected area of the car she said it had obviously been hit within 2 seconds of looking at it. There are no dents or scratchs to the effected area. I was left with the impression that Accurate Autobody & Glass has no interest in honoring their guarantee on the work they perform. I would warn anybody getting estimates for vehicle collision repairs to stay away from Accurate Autobody & Glass. If this review happens to get back to somebody in charge at Accurate Autobody & Glass, I would happily take down this review and rewrite a positive review if you could remedy this situation for me. My RO # is 14937 and my claim # is 36-A542-694. My original invoice was prepared by Ron Linzy. The telephone number on my invoice is still accurate, so if you do wish to contact me you can find my number on my invoice.

Brett Collins

I went to these guys about a month ago after having my bumper and front drivers side smashed in. The first strike for them is the amount of time they took to fix it. It sat in the shop in disassembly for 4 days, something that should take at most 1 day. Second strike is, they replaced the head light with a used one, and of course collected the full amount from my insurance, and the only reason why I know its used ,is because it is obvious when compared to the other one. Third strike is they put scratches on the truck and instead of owning up to it they seemed annoyed that I pointed it out. Forth strike, they left a paint drip line to dry on the bumper, something that even the most amateur of body work shops wouldnt fail on. Finally the last strike was dont today about a month later when the paint on the bumper flacked off while at the touch less carwash. If you have any sense take your vehicle somewhere else and avoid frustration.