Address: | 1903 SE 7th Ave, Portland, OR 97214, USA |
Phone: | +1 503-232-9392 |
Site: | conreyelectric.com |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8:30AM–12PM Closed |
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Anonymous User
Last week we had an emergency with a 20 horsepower pump motor in Portland, this pumps serves the air conditioning for a large hotel and the bearings were making noise. We took the parts in to Conrey Electric for repairs, they put the new bearings on and sold us a new pump seal. We trusted them. Big mistake. The first pump seal broke shortly after installing and the motor had never even started. We also discovered that the motor windings had gone to ground, we called Conrey Electric and asked for help and asked them to rewind this pump. They informed us that it normally takes a week but they may be able to do it within 24hours if we brought it in the next day. This would have left a 10 story hotel without air-conditioning for a minimum of 3 days. We then called another electric company who went out of their way to come and pick up the motor within an our of our call, rewound it, and had it back to us by 1:30 the next day. Much better service. After installing and starting the pump, it ran for about 15 minutes, the pump seal blew out. It is no small matter to remove this pump seal, however, we did. When we returned to Conrey with the broken pump seal, and explained to the shop foreman what they had done wrong, he informed us that he was nice enough to give us one pump seal already and would not be able to make any repairs until the next day. Im beginning to think everything gets to be done tomorrow or the next day with these people. What had happened was that they had sold and installed the wrong pump seal twice. I went to W.W.Grainger, picked up the proper seal, installed it, and it is running fine. No thanks to Conrey Electric. My advice is to avoid this company at all cost. Take it to a company who knows what theyre doing. Clay W. Hand TRS Mechanical
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Brett Bell
SCAM ALERT: These guys are super sketchy. I was repairing my AC unit and bought a fan motor from them. I gave them all the information they requested to find the part for me and bought the motor and the fan that they said would be correct. It was the wrong motor. I installed it correctly and it did not even start up because it was the wrong motor for my AC Unit. I called for help and the guy I was speaking to on the phone had a tone the whole call like he was annoyed he had to talk to me. Was not friendly or helpful at all. I took the part out brought it back to return it and they told me they could not take the return for the expensive wrong motor they sold me because it had been installed. Then I asked to speak to the manager and Tom Anderson came out and told me once gain he could not accept the return because it was not in the same condition as when they sold it to me (it was). Finally he agreed to take it back but said he was charging me a 20% restocking fee because that was their policy. So they sold me the wrong part I installed it and it did not even run then I returned it and was charged a restocking fee. These guys were trying to rip me off and every person at this company treated me like I was stupid. I have never had such poor service and been treated so badly so I am writing this review to help others who read this so you do not shop here and get treated poorly and ripped off like I did.
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Karl Kanthak
I had a 25 year old, original equipment small (1/8 hp)motor from an electric furnace with bad bearings. I was unable to locate a direct replace the online. I contacted Conrey by phone, emailed pictures and was assured they could do the repair while I waited on a drop in basis. I brought the housing, fan and motor all together and was met by a very pleasant counter tech. He knew immediately what the repair should be, went in the back, brought me an adapted 1/4 horse unit with the wiring completed and test run. I barely had time to look at the 1913 Fire Station next door. The final bill was $30 less than the estimate on the phone. Very pleased, will continue to do business with Conrey and will refer my friends.
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Melinda Kriner
I was looking at a major repair on the electric motor for my parts washer, the company was telling me $2600 for a new motor. Shop Equipment referred me Conrey to look at it and I am so happy they did. Conrey was able to repair our existing electric motor for $275. They were fast, I was expecting a week it took 4 days which is major since I use it daily in my automotive repair business, and the motor works better then it has in YEARS. The customer service was exceptional, they explained the process thoroughly. I will be using Conrey for all my electric needs.
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Skylar Valkama
In the past 6 months, Ive twice done business with Conrey Electric. Both times the experience was professional and cost effective. Eric, whom I first talked with on the phone, then in person, was patient, knowledgable, willing to research the issue, and spot on with his cost estimates. I first purchased a furnace blower motor off the shelf, and then returned for a repair on a vent motor. Again, both of these interactions were absolutely quintessential examples of a perfect business model. Thank you Eric, and Conrey Electric.
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Randy May
I found them online and took my questions and motor there. They were quick and courteous and very helpful. I had my motor tested by an electrician before I removed it and took it in to make sure it was the issue. They looked at it and found the motor to be fine and it just needed an $8 pulley replaced instead. It was frozen on and they removed the old one and put the new one on and had me back on the road in about half an hour. I recommend them and will use them again in the future. Thanks Jared for all your help!
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paul hart
My kitchen fan started to make a grinding noise. I brought the fan motor into the shop and i was in and out in 5 minutes with a shiny new motor. It was much cheaper and easier than replacing the whole hood like the guy at home depo wanted me to do. The man at Conrey Electric was very polite and helpful, he said if i have any trouble to let him know and he would make it right. I had a great experience and i felt good about giving my money to a local shop instead of a giant corporation.
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Toby Harrison
Freezing rain and the girlfriends furnace decides to give up the ghost, vintage 60s unit. Thought no way I was going to find parts, called them on a Saturday, THEY HAD IT IN STOCK. Well at least a upgraded replacement unit. Short travel to downtown area, short wait at the counter while he finished another customer. And wala, New motor bracket and even wire nuts. Couldnt ask for much more. And it wasnt much more than online retailers. Support you local businesses.
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Cynthia Heitzler
Saved us a HUGE amount of $$$. Our AC had gone out and my husband removed the blower from our unit and we took it to Conrey to see if it was bad. It was only only the capacitor and they only charged us for the part!! Amazing customer service. I will definitely use them for any future needs and will refer my friends to them. Thank you, Conrey Electric, for helping us get our AC back up and running in 95 degree heat. Couldnt have asked for a better experience.