Journal Graphics

Reviews 7

J

J Claire Dean

I would not recommend anyone support this business on the grounds of poor business practice and a vague written policy of what they will and will not print. A friend and colleague recently edited a community funded, not for profit arts magazine that was due to be printed by Journal Graphics. They entered into a written contract with Journal Graphics and paid for the job in advance. With a fixed deadline for going to press in order to distribute the magazine as planned, 5 days before printing day, Journal Graphics provided the editors with a hard copy proof of the magazine and made no requests for major changes. Three days before press, Journal Graphics contacted the editors again and informed them that they in fact would not print the magazine unless several curse words were removed, and two renderings of planned art works that included sketches of female nipples be blurred to obscure this apparently offensive aspect of the female anatomy. This notification arrived late during the day on a Friday, with the printing deadline being the following Monday. Despite their dismay and anger over this sudden demand to censor their publication at the last moment, and feeling like they had no other choice as they were up against a weekend with a Monday print deadline, the editors succumbed to the requests and censored their publication and resubmitted it. This apparently was not sufficient compliance for Journal Graphics, who then informed them that in fact they still could not print the magazine. The publication was due for distribution one week later. Whilst Journal Graphics is in the process of refunding the money they took for the job, this is small comfort to a group of hard working, volunteer editors trying to fulfil a promise to distribute their publication to their supporters and funders within a week. On their website, Journal Graphics does state that they will not print anything considered “obscene”, but this does not explain their willingness to give the impression that all was well by providing a hard copy proof with no requests for changes, only to then go back on this a few days later. As a small business owner myself, I for one am not impressed with this type of customer service.

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KE

Kelli Klein

Its is unfortunate that this company treats customers the way they have treated colleagues of mine. Use extreme caution if you choose to use the company - they will CENSOR YOUR CONTENT then REFUSE to print after editing. They accepted a short run, event based magazine job (they had printed previously) and provided a hard proof last weds, then asked for curse words to be censored and images removed (including a drawing of a logo that had illustrated boobies). My colleagues reluctantly complied and provided updated files on friday, due to a tight timeline. Then on the following monday Journal Graphics responded saying that they refuse to publish the magazine at all. Resulting in almost a full week of production time lost - possibly resulting in the magazine not meeting the deadline of the event audience intended. We are now looking for a responsible and up-front and honest printer open to FREEDOM OF SPEECH. We will never use this company again.

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AN

Andy Tibbetts

This is a despicable company. My friends tried to print their Burning Man culture magazine with them. Journal Graphics took their money, approved their proof, and then a week before they needed their 3000 copies of a 52 page magazine they told them they wouldnt print because of the "curse words" and a few topless people. Screw CENSORSHIP. If it was their policy to only print text fit for children then they should have stated it. Instead they took their money then waited until they had no other option to find another printer. DO NOT DO BUSINESS WITH THEM

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LO

Lorena Carrera

Un lugar de trabajos para hombres y mujeres.

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JA

Jason Martin

Fantastic service, support and printing.

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EL

Elizabeth Pauker

430 am pickin up rich

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BR

Brian Kircher

Its my work

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