Lents Body Shop Inc

9038 SE Foster Rd, Portland, OR 97266, USA

Address:	9038 SE Foster Rd, Portland, OR 97266, USA
Phone:	+1 503-774-7497
Site:	lentsbodyshop.com
Rating:	4.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 35

Reviews 6

Denny Hao

The folks who work at Lents is definitely good people. They are professional, experts at what they do, and do it with pride. My vehicle: 2005 Subaru Legacy GT Turbo Limited - Atlantic Blue. Basically an adult WRX STi. A difficult color to match and blend due to the metallic flop in the paint - IE, when you look at it from different angles, the color will shift because of the metallic reflection. These guys nailed it. Vehicle was damaged by the transportation company from Denver to Portland - Front and Rear Bumper, left quarter panel, and scratches. They dealt with the transportation company (who after months of phone calls and emails to their vice president), agreed to pay for the damages - we finally brought the car in. I worked with Corey (estimator) and Sherman (technician). I cant stress the enough, but both of those guys really take pride in their work. There was some other damage to the vehicle - parking lot dings, and oxidized paint on the roof from moss - things I obviously did not claim. They worked with me to repair the other damaged areas - which was extremely reasonable in terms of cost. There were certain body panels that I wanted to save for later due to the high costs, which Corey said we can address at a later date. However, Sherman saw that we couldnt leave those panels as-is, and would not blend with will all the excellent work he had done on the rest of the vehicle, and took it upon himself to finish that panel as well. Now, the entire vehicle looks brand new - awesome for a 10 year old car. We are excited to have it back. My father had a repair and body shop in Los Angeles (he has retired over 10 years ago), and me being a car guy (the Subaru is obviously not stock), I can appreciate the detail they put into the repair.

Scott Wieben

Our experience at Lents was AWESOME!!!! It was flawless from start to finish! When we started looking for a shop we went to three different places, because we wanted to make sure we were going to the "right" place! Our car is a 2005 Toyota, we werent expecting show room quality, but we wanted it to look great! We chose Lents, based on reviews, and first impressions when we walked in!!!! We worked with only one person thru the whole process! Dylan was awesome; thorough; and explained everything, he kept us in the loop as to when the car would be finished and if there were any hick-ups, ect!!! The girls in the office, Dawn and Troya are awesome! Very kind, and understanding! They did all the "squaring" up with our rental, Troya even delivered me to Enterprise up the road, because it just so happened that others were needing a car, and the "company" that picks you up didnt anticipate they needed a bigger car!!! Lol!!!! Lents did a great job on our repairs!!! We love my car all over again! It looks awesome! We pray we never have to do this again, but if we have to, wewill not hesitate to choose them again!!!!! Thank you so very much, Dylan; Dawn; Troya and I cant forget the very small encounter with Cory!!!!!

Gavin Gonzales

To start off, the only reason they are getting a two stars and not one is because cory had a personality and made the experience pretty good. However that did not compensate for the work. I had a brand new 2016 Subaru which had minimal paint damage from someone scraping it when backing out. The damage was no more than 2 inches wide and hardly noticeable. The driver who did it insisted on paying so I brought it here. They told me they had to pull the bumper and respray the entire thing. I said no problem. $700+ later i drove away thinking all was good. Turns out they never pulled the bumper because there was over spray on some pieces of the vehicle where no paint would be able to touch if they pulled it. ALSO, they sprayed the small affected area where the scratch was NOT the full repaint of the bumper as charged and not to mention with the wrong paint color LOL. They were hesitant to take it in at first and after finally taking it back they actually did the work they promised but upon arrival to pick up my car the 2nd time. The bumper clamps had be cracked and now my brand new car has a misaligned bumper. Moral of story- Great personality with bad work. Dont take your vehicles here unless you want half a** work :) Updated:

Linda Colebank

My experience with Lents of Portland was They left me with my once very clean/like new interior 2010 Nissan Frontier with only 2300 miles on it, that I purchased brand new in 2010 with damages to the interior. They gave it back to me in really bad condition. Fixing a leak coming from my sunroof ended up with a very bad installed roof liner, 4 glue spots on my once like new front seats which they would not take blame for. Who ever worked on it in there shop is covering there ass because my front seats were stain/ glue free and damaged by them. I have taken my company truck and sons car to them in the past, but after this experience I will not be taking any of my autos to them again!!!. I now l have a truck with damages to it that were not there when I took it to them. Several glue stains on my front seats which they refused to replace... A very poorly installed roof liner. very heavy scratches on the passengers side of the center console.. All I can say to anyone out there if you do take your car/ truck to them for work.. MAKE SURE TO TAKE PICTURES OF THE INSIDE AND OUTSIDE TO HAVE PROOF OF THE SHAPE IT IS IN BEFORE THEY START ANY WORK ON IT.

Shon Dempsey

We had some work done on our MINI countryman. This was a really great experience and I was compelled to want to share. Dawn, Dylan and staff are phenomenal. Very friendly, helpful, informative and accomdating. I was initially worried because Im very protective of my MINI. Your first impression, the building and office, is not your stereotypical dirty, greasy body shop. Its clean, the staff is dressed professionally and really welcoming. The same cant be said for the import shop Portland MINI referred me to. The location is convenient and Hertz is just around the corner for a rental. The work itself? Just as youd expect. Youd had no idea that there was any damage to your car. Just like new. The communication was fantastic, I got updates the entire time my car was with them. Integrity- when we picked up our car initially, Dylan noticed there was an issue with some paint that we didnt notice. We were able to bring back the car at our convenience and they took car of it and provided us a rental. While I hope I wont need any repairs to my car again, Im most definitely returning to Lents Body Shop if I do.

Anonymous User

Randy and Lents Body Shop were extremely professional, attentive and did a great job fixing my car after an accident. Randy was very attentive and kept me updated with the status of my car and claim. He was very quick to respond to any phone calls and questions I had. He also made sure that they used factory parts to fix my car and that the insurance company would cover that cost. When my car left me stranded the day after I picked it up, I called Randy from a grocery store parking lot at 5:50 pm. He stayed late, making sure that my groceries and I both got home and that my car was towed to his shop before he went home that night at probably 7:30. They were able to diagnose and fix the issue and the next day I was back on the road. The insurance covered most of it but Randy made a point of picking up the difference. He even paid for my taxi to come back and pick up my car. I highly recommend Lents Body Shop and feel confident that Randy will make sure that you and your car are well taken care of!