Millen Autobody

8507 152nd Ave NE, Redmond, WA 98052, USA

Address:	8507 152nd Ave NE, Redmond, WA 98052, USA
Phone:	+1 425-883-4191
Site:	millenautobody.com
Rating:	4.4
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 10

Reviews 10

Amanda Zimmermann

Over the years Millen Autobody has seen every one of my cars, and I love their service. I initially brought my 2000 Honda Civic to them with two dented in front fenders after a comedy of errors caused my car to slip around in the snow. They worked directly with my insurance company and fixed her right up. Then I was in again, same car, this time with damage from hitting a deer on I-405 at about 70 miles an hour... Again, fixed it right up, no problems, worked with my insurance company directly. Then in June 2015, I brought them my virtually new 2014 Kia Forte that was all smashed up in the front, and Millen was prompt and patient when it came to waiting on the other drivers insurance to get their ducks in a row. Unfortunately, that car was a total loss, but they still took good care of me and made sure I had access to the car to empty my belongings before the salvage people came. Most recently, just two weeks ago, my replacement Forte (a Koup this time) was rear-ended at ~35 mph, and was thrown into the truck in front, causing extensive damage on both the front and back end. After two weeks, Millen is still waiting patiently for the insurance company to make their final determinations (totaled again..), but they have not threatened any storage fees at all, and seem happy to hold onto my car for as long as it takes. One thing to note about this - when a cars gets deemed a total loss, the body shop doesnt get a dime. This means that they do all the work of putting together an estimate, storing and caring for the car, only to get nada out of the insurance company. Even so, they are still super friendly and have repeatedly made me feel like family. I highly recommend this shop, not only for their fantastic customer service, but their high quality repair work and attention to detail.

Pam May

Hello all. I wanted to share my great experience with everyone. I took my car to Millen Auto Body for repairs on Monday , June 6th to get a fender bender fixed. I have an older car with beige colored paint that has faded a bit over the years, The work that they did was perfect in my eyes and I could not even tell where the new paint and old paint tied in. The match was perfect!! Their customer service was as awesome as the repairs were and the car was completed within 10 days! Granted, it was minor damages but it still was done it a timely and perfect mannor. Millen is a family owned business and they all have great attitudes and thrive on good customer service which is very hard to come by these days. That said, I give Millen 5 stars, hands down, and highly recommend them to anyone. Thanks Millen for an all around outstanding job!! P.May

Eric Nelson

Millen AutoBody ruined my truck! After they screwed up their initial paint job with contaminants in their paint line, after I brought it back, they sanded it and made it worse, and so I brought it back again and they sanded a larger area, and it looked like hell. So finally I got my insurance company involved and we let them have another shot and this time they maliciously destroyed it. They sprayed clear-coat on my mirror, they intentionally oversprayed onto my lather interior, they scratched my tri-fold cover, and the doors are now hideously sanded on and when the sun hits it it looks like cancer, I wish I were joking. These guys are total scumbags, and they will not give you the time of day if they make a mistake.

Warren Gouk

I first started going to Millen 10 years ago. They were referred to me as one of the very best BMW shops in Seattle. I had a great experience with Neil and his team. Unfortunately, Ive had reasons for more auto body work over the years. There was never any doubt to come back to Neil and his team, even when we moved much further away. On our recent experiences, they did a masterful job of blending some rare glossy color with the rest of the car color to ensure a perfect match. Their workmanship is second to no one. As an Allstate client, Millen is a preferred vendor and makes the experience seamless. I would highly recommend taking your car, SUV or truck to Millen.

Suprita Pramanik

I took my 2006 Honda (I am the second owner) here to repair the bumper. Dave took a look at my car and under it and he was very helpful and descriptive of all problems with the front end. I had no idea about few observations he made and they were not mentioned in the Carfax report or told by my dealer. I did not want the bumper to replaced since it is too expensive so he gave me a good deal to just repair the bumper and I am really happy with how they repaired it. The bumper looks like new and there is no marks or any repairs signs anywhere on the body. I would recommend this place. Very helpful, knowledgeable and friendly people. Thank you Millen for fixing my car!

Andrew Arias

Let me tell you about this body shop... this place is hands down the best body shop around! Greg and the rest of the crew there are fantastic people. They definitely know exactly what they are talking about. Dropped my car off on a Wednesday to get the passenger door replaced along w/paint, etc. and they tried their best to get it back to me two days later but stated that Ford held up on the door. But just the fact that they even tried to get it back to me so soon is great. Please check this place out! You will not regret it.

Jordan P

Best customer service! Brittney and Greg really have passion and commitment in their job. I just got back from picking up my car from repairs from an accident and Brittney helped me from beginning to end. I highly recommend this place to anyone who needs repairs. They are the sweetest people and really do care for you as a customer. I will definitely come back for any of my car repair/needs. They even washed my car when they gave it back to me. From the bottom of my heart, THANK YOU!!! A returning customer, Jordan

Jon Nones

These guys are true professionals. They finished the job a day early, took care of my rental, and returned my car looking better than when I left it. I had a scratched, dented bumper on a BMW 335, and they reformed it and painted it spot on. They even matched the orange peel in the clear coat to the rest of the car--those whove had this messed up before know what Im talking about. The car was washed and vacuumed when I picked it up. All around excellent service. Ill recommend them to my friends and family.

Lingya Sun

The owner is very arrogant and unprofessional. If you are thinking to get an assessment and repair in this shop through the insurance of the responsible party, better stay away from this shop. They dont even bother to get all information and give a fair correct assessment. Instead, the owner is very opinionated and arrogant. BTW, this is the first time I give a review. I had a very bad experience with this shop and would like to share my experience.

Kevin K.

This was the 3rd place I went for a Estimate after hitting a deer with my car! From the minute I spoke with Neil on the phone to going down & have him look at my Car Damage I could tell he actual listened to me. He showed me exactly what & how he can make it right and made it easy with No stress. When I picked it up he walked me through to show me it was completed and back to being new, experience showed through to the end. Thanks Millen Autobody!!!