Address: | 11811 SE 82nd Ave, Portland, OR 97086, USA |
Phone: | +1 503-659-3800 |
Site: | uhaul.com |
Rating: | 3.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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James Random
This is by far the best Uhaul place Ive ever been to. Ive moved alot in my life and have always gone to Uhaul for trucks and storage. And it was mostly cause the prices are cheaper than most but the service was always $#!T. But here was way different, very friendly, involved, direct and the manager Robert is a great guy. I only give it 4 stars because I find it ridiculous that you have to pay an extra $$ fee every month if you want 24hr access, now this is probably a company policy and they cant help it.
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Anonymous User
I had my minivan loaded up with kids, dogs, and camping gear when I went to pick up a tent trailer from an rv place. Went to hitch it up and realized I didnt have any electrical outlet for the trailer! I called this office to see if they could do it. They were extremely friendly and accommodating and even though they were very busy they had me out of there in less than an hour. Even the guy on his break put down his Fun Dip to help out!
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ReapingAsmodeia
This place is a joke. Scheduled an appointment day prior and showed up and they did not have anyone there to do the wiring work we scheduled. Totally unprofessional on all accounts to alleviate the situation and mistakes on the businesses part. Take your business elsewhere. The 2 gentlemen working the morning of June 19th should not be working in customer service in any regard. Once again, THIS U HAUL AND ITS EMPLOYEES ARE A JOKE.
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Alex Kelly
Very unenthused to help after failing to correctly schedule my wire harness installation appointment! Scheduled an appointment in the morning, arrived only to hear I was moved to 4pm I NEVER received a call indicating otherwise. Customer satisfaction was certainly on the bottom of their list. Go to any other UHAUL, this particular one has some serious communication issues that need to be resolved! Will never go back
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Randy Jacobson
Stuck on supply and demand...staff was unaccomadateing, unprofessional, and needed to be challenged when sent from other location about quotes, accommodations, and fees....wont be using their services again, Ive heard Im not the only one whos experienced their lack of customer service
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Matthew Furgason
This Uhaul is GREAT!!! If more places had the customer sevrvice that they have life would be easier. Every person that works here is awesome!! I have been using them for years....over 10..and they are always helpul and nice! I will always reccomend them.
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mauro va
Their trailer had a short circuit that messed up my entire exterior lights system and they basically saying that it is not their problem. I wish there was an option of minus 5 stars rating. Dont go to this uhaul location, you might regret it for life.
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Celeste Carey
Friendly staff, but corporate policy prohibits trailer rentals to topless Jeep Wranglers, as if fiberglass is real protection in an accident. BUT, having said that, the staff was helpful & friendly, so 5 stars for them.
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Bob Asterino
These guys dug in and solved my car hauler issues. They deserve your business. Im a demanding ass with high expectations and they met my expectations and im very pleased. It takes alot to get 5 stars from me . thanks
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Bleik Monroy
Robert was great he was able to accommodate me right before closing time. Thats what I call outstanding customer service. Hes the dude. Go to him...
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joshua thompson
A uhual is way over priced, and if you keep it an hour or so long they will charge you for another day period. Poor customer service btw
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Charlene Eisfelder
The people there are so helpful, and the facility is clean. I like the security features;and access of the buildings. Thank you so much!
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Travis Danner
Require you to get dent insurance. A dent will cost 1400 bucks up front. 45k up front for any damage. Really?!
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Aaron Rothe
Great staff and selection of vehicles and other rentals. Vast inventory of parts and moving supplies.
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Dianna Kirby
Weve rented from these guys before. They have been helpful and no difficulties with our rentals.
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Bobbi Reibsamen
My reservation was messed up but they did everything they could to help fix the issue
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Derrick S
Its alright I guess. No complaints besides my stuff being in storage. Lol....
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metfan400
Rescheduled my appointment without informing me, very difficult to work with.
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Sue Corbran
Friendly staff helped with filling propane tanks for our new camper
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Jimmy Tran
Nice and friendly staffs. Good service! My dad works here too!
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Luis Orozco
Their equipment messed up my friends truck electrical system.
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Cody Wise
Very friendly customer service and nice clean store.
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James Ross
Excellent service with some knowledgeable staff!
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Jason Svihla
Always has a dolly in Stock when I need it
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stephen jacobson
Great staff, courteous and knowledgeable
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Adam Lindsay
Horrible prices and hidden fees.
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Dennis Kirby
They are very helpful and nice
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Nicholas Sardo
Easy to rent process
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daniel churchwell
Excellent service
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Olga Tatarinov
Wide selection.
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Tyson Cook
Good service
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Kyle Holmes
Jerks