24 Hour Fitness

451 Lancaster Dr NE, Salem, OR 97301, USA

Address:	451 Lancaster Dr NE, Salem, OR 97301, USA
Phone:	+1 503-399-4758
Site:	24hourfitness.com
Rating:	2.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours 4:30AM–12AM 4:30AM–12AM 4:30AM–12AM

Location

Photos 7

Reviews 5

Lyndsey Paul

In the last 4 weeks of road tripping, I have seen quite a few 24 hour fitness locations in WA and OR. I visited this one 3 times and the experiences were consistently horrible. All three visits staff would leave the front desk and disappear for long periods of time. No one to greet me or answer my questions. I am surprised they dont have more theft. The housekeeping seemed non existent too. My partner purchased a lock and found out it was faulty. Upon returning it, the staff member scoffed at him and told him they dont do returns. After he disagreed with the staff, the reluctantly helped him do an exchange for a working lock. Some of the other cons, this location had the dirtiest saunas, had a moldy scent in the steam room, the hot tub and pool seemed dingy, the water available for bottle fill up tasted like bleach, the womens room only had 3 showers, their air dryer didnt work unless you press the button 3 times. The worst part of the whole experience was arriving at 11p expecting to work out, after about 20 minutes the staff made a garbled announcement and disappeared for over 10 minutes. Finally 3-4 staff members walked out from the back laughing and giggling, clearly no one to watch the front desk for over 10 minutes. They advised us the gym closed in 30 minutes. Its a 24 hour fitness, why does it close at midnight? I hurried to take a shower, a staff member rushed in the back to change into her non work clothing, she laughed while I stood their half naked and said while clapping "you better hurry." This was very condescending not to mention uncomfortable. She came back to tell me the club was closed about 3 minutes later, tapping her foot. I said "Im almost there," she replied "ok, good" When we attempted to walk out at 12:05 staff had us locked in and were standing around joking with each other. The guy said "ahhh, I guess I have to let you out, you will have to wait, its locked." He seemed annoyed. We didnt make it out the door and the staff were already driving away, by the time we made it to the car, the employees were gone. The pros, they had a clean shower area and the group x room seemed fairly new and well lit.

Deb M

I have been to many locations of 24 hour fitness do aquatic fitness. This location has some serious cleanliness issues that never seem to be addressed. The floors are supposedly cleaned by an employee that pushes around a mop bucket with filthy water that she puts more and more strong disinfectants in to the point that one is inhaling noxious fumes. She leaves the locker room floors wet during the day which is an accident waiting to happen with all the elderly women at that time. The showers often have the same hair adhered to the walls for several days. The same employee spends a lot of time talking on her cell phone in the womens locker room as do many of the members. Dont they understand that pulling out a cell phone in that setting invades ones privacy? I dont want to feel like they might be taking my photo while undressed... The pool tiles and deck are never clean. Be sure to never use the moldy looking foam kick boards they have available. People take them into the sauna and steam room to sit their sometimes naked butts on and sweat all over them. It gives new meaning to the "ick" factor when you see them in the pool. The worst part though is the men that seem to spend hours using only the sauna, steam room and hot tub. They use the on deck rinse off showers to take long showers and sometimes fondling themselves under their shorts in plain view of everyone. One guy even stripped naked for his shower. Some bring all their grooming equipment out to use instead of using the locker room showers. Since this is the only location in Salem I guess they feel no incentive to improve what should be a nice little pool and gym to belong to.

K Moody

A couple of the staff members there are quite nice people. Thats where the good part of this gym ends. I have been harassed over and over again by a new personal trainer there, and in complaining about it, I guess the manager Chris has decided to become a person that is trying to hide something. Once he found out that I made a complaint, he goes to the gym facebook page and disables comments from me. Dont quite understand that other than he does not want corporate to see that his marketing SUCKS!!! I also can not count the times that I have went to the paper towel dispenser so I could clean equipment of someones sweat, only to find that it was empty, so you have to go all the way to the other side of the gym, and if you are lucky, you might find a towel there! Lots of sanitizer, but NEVER any wipes. Bathrooms are ATROCIOUS and NEVER clean. People have also been stealing things from the locker rooms, as well as breaking into vehicles out in the parking lot, all to be met with "Sorry, not our fault" Which is BULLSHIT! If they can not control the thievery going on in the locker rooms, and you can not trust to even leave your wallet in your truck either, then why in the blue hell would you EVER trust the management here? Thats right......YOU SHOULDNT!! Run, and RUN WHILE YOU CAN!!!

Bradley Steele

Great staff, they were all pretty nice. My complaint is simple and something I feel like that shouldnt even need to be addressed. Its unsafe: the free weight platform in the back is tilted and the weight rolls freely. I fell twice trying to snatch 185 I thought it was me until I let the bar stay on its own and it rolled, I tried to tell someone about it and go back in 2 weeks later to see that is still not fixed. My second issue is sanitation(and Im not neat freak) but it is disgusting the class of people that work out there is terrible. Im all for sweating but at least I wipe mine up, the weights are a mess constantly and I can only understand 1/2 the conversations around the gym the others are in Spanish. Dont even try to lift the dumbbells because you will see 30 people standing in front of the mirror flexing and while this will make you chuckle its annoying and disrespectful to the people that want to work and not admire themselves constantly. I think I was 1 of 10 people there that actually wear sleeves on my shirt.... Thats the best description I can give.

Lisa Holton

If youre a mother whos trying to establish a fitness routine and wants to have it ruined on a daily basis this gym is for you! Ive been a member for 5 years and would love to give this gym 5 stars. I love working out here and the woman who works with the children in the kids club is wonderful. However, this gym is poorly managed with high turnover. They consistently turn away parents because the kids club is full and they dont have trained staff to add additional staff members to the kids club. Meanwhile, 3 or 4 staff members will be hanging out behind the front desks doing nothing. Are they incapable of cross - training staff to work in the kids club? Or, as a suspect, the management doesnt care if they arent staffed adequately for this need because they can keep charging parents $30 a month while turning them away constantly. Hey if they have our money already, why not?