Address: | 8707 SW Tualatin-Sherwood Rd, Tualatin, OR 97062, USA |
Phone: | +1 503-885-8504 |
Site: | local.fedex.com |
Rating: | 3.9 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
KR
Kristi Hollinger
Horrible customer service. I had an express envelope and a ground label that was sent to me by the company that needed me to sign some papers. I understand it was a mistake. However, the employee working refused to help me fix it without forcing me to buy a new envelope. I expressed the urgency of this needing to get shipped out and I didnt have any money on me to buy an envelope. She stated that drivers dont like when the envelope doesnt match the label because its confusing. I asked if we could tape over the express part or if she had a ground envelope I could use. She said that they would be fined for tampering with the envelope and she didnt have any ground ones. She said I would need to find some change and go buy an envelope and ship it properly. I then asked what would have happened if I just put it in the drop box as is. She said it could have either sat there and never been shipped or the driver would grumble about it and ship it. So, I had to drive 30 miles home and call the company to send me a new envelope and label. I also called customer service to file a complaint. They said she should have taken it & shipped it. I will never use this location again!
HE
Heather Mooney
The crew here is top notch. Brian is an expert at all things printing/shipping, but more importantly customer service. As a professional in the business of providing service to others, its a relief to see other people in the community that care. Hats off to Brian and the crew for being rarely exceptional! You made my day.
MA
Matt Rappleyea
I worked with the Tualatin FedEx for over a year working on corporate printing and shipping jobs. The center manager was a huge help, and all of the employees always provided me with fast, accurate, and thorough help with all of my projects. I would highly recommend using them for corporate printing/shipping needs.
SE
Seismic Safe
Got some yard signs from these folks; the service was great, but it took a little longer because they were packed. Also, the building doesnt have the best reception. They get five stars because the front desk folks will do everything they can to help
TC
TC Holmes
I have had a good experience here. The staff is particularly patient, even when perhaps they shouldnt be. I witnessed them putting up with one belligerent twit whose arm I would have twisted behind his back and kicked him out and called the cops.
TI
Timark Hamilton
Sadly we trusted fed ex with a very important document and it was misplaced along the way. Making it to its destination so our home sale would close on time did not happen. We will not be using fed ex again.
SC
Scott Baird
Eric helped me print some labels printed when our printers went down at the office. He was intelligent & efficient in his service. Great employees and service.
TY
Tyler Zalewski
Staff is very friendly. Lamination station is easy and accessible to the user, rather than my local UPS office where the attendant will do lamination for you.
EL
Eli Fowler
Great place but do not log into or use the machines to log in got notification 3 days later saying my gmail was hacked and was prevented
NA
Natalie Harrington
Horrible service. Didnt know what they were talking about nor did they care to be wasting my time. Uninterested in helping me at all.
AN
Andrew Coleman
This is the worst location. It sucks because it is also the closest. I always get bad service when I go in here.
KA
Kasia Moukalled
All the staff members are friendly and helpful! And if I use the self serve copiers I rarely have to wait
JO
Jon Robichaud
Staff seemed like zombies.
WA
Wayne Smith
Super awesome helpful!