FedEx Ship Center

126 N Commerce Way, Bethlehem, PA 18017, USA

Address:	126 N Commerce Way, Bethlehem, PA 18017, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–3PM Closed

Location

Photos 12

Reviews 10

Minda Krawitz

TERRIBLE! The IDIOT driver cant find my address. Its not like they havent delivered here before because they have! You have to LITERALLY SPOON FEED them to get them to deliver your package and tell them where you live. They give you all kinds of excuses and they LIE. They lied about my phone being busy when I havent been on it and Ive been here all day waiting for the package. ITS THEIR JOB TO FIND YOUR HOUSE! NOT THE RECEIVER! What kind of idiot organization do they have here!? So then about 3 hours later, they finally come to my house. I was told they were in another CITY looking for my street! The guy mentioned that someone in TN when they "must have been typing in the information" misspelled the street name, but they were in a completely different area, not even in the town I live in! My address is RIGHT ON THE SHIPPING LABEL! THEY CANT READ!??? Theyre illiterate! I spoke to the shipper from a company I deal with about using UPS instead, and I found out they just needed to have a UPS account number to have things shipped by UPS, and I gave mine to them! Im never using FedEx ever again! FedEx has to be the worst shipping company on the planet.

Tamara Dee McDonough

I am IRRITATED beyond belief right now and the customer service rep that answered my call felt my wrath. I have had a hand written note taped to my door in anticipation of the delivery of a recent purchase, knowing that the delivery required a signature. I was expecting my package to be on my doorstep when I came home at 400 and lo and behold, there was nothing on the step. My note is still taped to the door, there is no tag from FedEx so I came inside and proceeded to get the tracking number...they state they tried to deliver at 12:29 nobody home and that they left a tag with a specific tag number... Guess what, my son was home until 1:30pm and nobody rang the bell...and double guess what...NO FREAKING DOOR TAG WITH A NUMBER ON IT!! Did the driver even stop??? Did he try to deliver to a different house? I am FURIOUS right now--- their solution is to say theyll drop the package off tomorrow as long as I leave a note...Do I need to have it engraved and notarized, too? Why couldnt UPS be the delivery method! Sign me, FedUP!!!

B Steff

Arranged a pickup at their local location that needed a signature. The customer service 800 number was slow and after punching in ticket numbers the rep still had to go over the data again. One could tell his native language was spanish but he spoke his english clearly - that was not really a problem just concerned that he arranged the package to be held for pickup properly. Upon arriving at the facility the counter person announced there was no package for me. I left because I had taken much of my lunch hour to get there. Phoned the 800 number and their automated system told me the package was indeed at the location. Had a hard time getting a number at the actual facility to call before driving all the way back out. Bad system. Wish they had used UPS, I buy and ship a bit and never had a problem with them. Fedex two thumbs down.

Winifred Helton-Harmon

Terrible delivery service. Instructed driver to leave package so my tenant could take it inside while we were away. They did not leave the package 3 times. By the time we arrived home from vacation - it was almost on its way back to where it was shipped from in Brooklyn. Then once my husband drove to two different Fed-Ex locations to try to locate it, he collected it and there was a huge slash across the package. By some miracle, the artwork did not suffer any damage because it was packed in a way where the backside of canvas with wooden framing was on the slash side. Unbelievable. We have had problems all the time with the Fed-ex delivery people on this route. I think trained monkeys could do a better job. Fed-ex obviously needs to pay its workers more money because our delivery group could care less about our packages.

Roger Yepsen

A large package from Indiana was scheduled for Friday delivery. I spent the day at home because a signature was required, and waitied at the driveway to help receive the item. The driver drove past at about 60 mph, not slowing, not taking note of a prominently numbered mailbox (or me). And now delivery is said to be the following Tuesday. Why? According to the tracking info, the package mysteriously has been shipped back to the previous staging point in central PA. I wasted a day, and have to wait at least an additional half-week as the package tours the USA.

Jeffery De Leon

I occasionally have to send packages away for work, and I have been to a number of fedex shipping locations. Normally when I bring my equipment that needs to get shipped, the location handles all of the packaging. This store will not package anything for you, they do have packing material and will allow you to purchase what you need to pack up your equipment. However I felt that I was in the way as I was trying to get my package put together in the middle of the floor. Overall, I will try another location next time I need to ship something out for work.

Anonymous User

I called FedEx, because I have to be present at home or go to their terminal to sign for my package. I asked for the package to be delivered on Saturday, as I would be home all day. I was informed they are only open Monday to Friday, so I took Monday off. I call today (Monday), and they tell me they are only open Tuesday to Friday. Is this how FedEx does business? I ship and receive quite a lot of items thru USPS, UPS, and Forward Air, and have never gone thru this sort of hassle with any of them.

Pamela Schaefer

Id give them a no star cause fed ex put a sign on my door for my daughter Kayla we was all home not ringing the bell or knocking saying the package was delivered when calling fed ex they stated they are redelivering they stated no one was home then told me the branch was called and closed but the dispatcher will call me back but no call another day I got to waste all day in my house from a lazy worker who didnt knock or ring the bell did nothing but put a sign on the door worst service ever!

Carol Lloyd

My mother got a call from FedEx at 10am on Saturday and the guy on the phone told her to be at home to sign for the package, it was a Federal government package, and the person sighing, had to be 18 or older to sign. She waited all day long for them to come, and at 10:30 pm she turned all her lights off and went to bed. FedEx never came! My mother wanted to go food sho food shopping, and go to the the hardware store. Needless to say she did not do or go anywhere, that day was ruined!

Scott Macintosh

Dealing with a nightmare. No help from Fed Ex after receiving multiple severally damaged packages. Hardware fell out of the box, scratches,dents to a patio set. There is no way as you can see that the driver didnt know that he was delivering a horribly damaged package. 45 lbs. Of broken cement and loose hardware. No way he didnt know. Im not going away Fed Ex! 4 packages over 2 days destroyed.