Address: | 1805 Lincoln Way E, Chambersburg, PA 17202, USA |
Phone: | +1 717-267-1340 |
Site: | digitalsunrise.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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Eric Willhide
In a time when people can get almost any product or service they want on the internet, local people like those at Sunrise Electronics need to realize that the only card they have to play is in person customer service. Unfortunately they dont seem to understand this because my experience there was terrible. I went in multiple times to have them look at a dying computer and then to purchase a new one along with accessories. Every time I went in I was treated like a stranger they didnt remember from 2 days before. Then when I placed a nearly $1500 order for a new Apple computer and accessories they werent able to even give me an estimated delivery date. So after an entire week I didnt hear anything, I called them and was given the run around for 2 days as they shuffled me between people, none of whom seemed to know what was going on. Finally I gave up after 2 weeks from the order date and cancelled. I then ordered from an online co. and received my new computer in 3 days. After all this I still wanted to stick with the local folks to give them some business so I tried to buy the accessories from them, only to find out some they didnt have in stock and on others they misquoted the prices from the time of my original order. The staff all act and look very unprofessional and gave me no confidence at all that they could properly sell and service the products they supposedly offer. If anybody wants to complain about the internet taking jobs this is a good example of people who dont deserve their jobs.
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Mandy Callaghan
Had phone battery replaced here a few months ago because this repair shop claimed they had "apple authorized repairs". I took my phone into an Apple Store today again because of a faulty battery. They cant even fix it because the battery repair wasnt authorized, and I have to get an entirely new phone . DO NOT go here if you need an apple product fixed. What could have been an easy fix is now hundreds because of this shop.
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Aidan Dockery
They can fix any PC operating system, very quick service at reasonable prices. Sells new and refurbished Apple products. Very knowledgeable employees.
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Amber Mawson
The only place to get your computer and apple products