Address: | 598 Thomas Rd, Downingtown, PA 19335, USA |
Phone: | +1 610-269-4136 |
Site: | schumannelectric.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Joanne Ehinger
I had a wonderful experience with Tom doing work for us yesterday!! I have had many bad experiences with other people doing terrible work and not being honest. So I know what a relief it is to find a great one!! I truly wish I could clone Tom to do all the non electrical work I need done. He can be completely trusted to be honest, professional and knowledgeable. He took time also to explain to me how to use the generator and board that he installed. His prices are reasonable as well. He is very adaptable and allowed me to add recessed lighting to a job where he was only going to hook up our generator. We originally wanted outside lighting and are going to put that off and have him come back in the spring. He is very cooperative and goes above and beyond to please his customers. I have lived in PA for eight years and have never been able to find an electrician I could depend on. Now I have Tom and am very relieved to know I can count on him to help us. Aside from these fabulous reviews, I still requested personal references due to my past bad experiences-Tom immediately gave me three references that of course raved about him. Trust me...you wont be disappointed.
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Troy Ballew
Service levels exceeded my expectations. Schumann Electric is what you dream about when you hire a contractor. Tom Schumann is the owner, and he really cares about the service you receive. He is courteous, professional, and takes the extra effort required to do a complete job. Schumann Electric did work at my house replacing switches and rewired my breaker box. I live in an older house and was constantly dealing with bad switches. They came to the house and completed everything while I went to work. I was ecstatic when I came back, and they were finished. The house was clean. If it werent for the new switches, I wouldnt have known anyone worked in the house. I love my breaker box. Im no longer afraid that bad wiring may cause an electrical fire. Everything finally works in my house. I really recommend Schumann Electric. I received great service at fair pricing. Theres an old saying, "you get what you pay for." I feel as though I got tremendous value for what I paid. Thank you Schumann Electric!
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Jane Disher
I used Schumann Electric twice at my old house - they were quick to respond, quick to come out and the work was of the highest caliber. When it came time to purchase a generator for my new home, I didnt consider calling anyone else. Tom called shortly after my online service request was sent and provided great advice on the best solution for me. He even called around to find the right generator for me and I was able to call Lowes, purchase the generator over the phone and then picked it up later. Tom and Adam installed a transfer switch as well and walked me through every step of getting the generator up and running. In addition, Tom remembered that he had recommended a whole house surge protector for the new house and brought one on the truck. He was able to replace the old protector at the same time. I recommend Schumann Electric without reservation - their level of customer service is outstanding and I wouldnt consider calling any other electrician.
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Kara Cron
Great customer service!!!! I currently lease out my property so coordinating service to the unit can sometimes be a hassle but Tom was AMAZING! I googled Electricians near Chester Springs and I came across his website. The site is easy to navigate and schedule an appointment. It was great turn around as I scheduled it on Friday for Monday morning. Another thing I found great was that he actually gave me a rough estimate of what my service would cost. I knew the problem going in which probably helped, but so often with contractors, they dont want to give out any pricing info without an onsite estimate. I found this very helpful. His estimate was on point, even a little less! My repair was completed in a matter of minutes, I paid with a credit card over the phone and received an emailed receipt immediately. This whole process could not have been easier!! I would highly recommend Schumann Electric!!!!!!!!!!!
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elizabeth capriola
Superior Quality and Service....My husband contacted Schumann Electric to update our kitchen lighting. Tom promptly returned our call and scheduled an appointment to come to our home. Tom came out spending time going over all of our options and addressing our concerns. He was extremely knowledgeable and very helpful. We wanted to proceed within the week and Tom was very accommodating to our schedule. Tom and his assistant arrived on time, they were very friendly and courteous, but most importantly he did an outstanding job installing recessed lighting into our kitchen. They were also very neat and professional protecting and cleaning up the work area. I would highly recommend Schumann Electric and plan to use Tom exclusively for all of our electrical needs. Thanks Tom for a beautiful job! We love our kitchen lighting!
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Anonymous User
Im not familiar with their services however, I had the an experience with one of their employees while I was shopping at Home Depot. Their employee took a very abusive position towards be because I was ahead of him in line (he was in a hurry) and started to verbally harass me as I was going through the tool rental purchase process. The Home Depot employee was somewhat slow thereby adding to the wait line. I have to say that if this company hires/employes people such as this I would be very very cautious about ANY transactions with them. Their employee was verbally abusive through the entire transaction towards me. Then his parting words were "have a nice day" to me when I was finally able to leave the store. . The person I encountered was really messed up!
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Keith B
Tom Schumann has always done great work for us. Tom always gets back to us within an hour or less of calling him and typically comes to the house either the same day or the next morning. Over the past 6 years, Tom has installed ceiling fans, a portable air conditioner and most recently installed dimmer switches in our home. I have trust and confidence in Tom that he will always shoot me the best price for materials and labor and is upfront about the cost before he starts. It is tough to find a professional you can trust so we are thrilled to have found Tom. Before you look anywhere else, please give him a call. My wife and I appreciate that he is always pleasant, courteous, prompt and professional.
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Anonymous User
Schumann Electric has serviced me many times in the 10 plus years I have been in my home. He has changed out my main service panel, removed a meter on a timer, installed a whole house surge arrestor and put three attic-fans on my roof. No call-backs were needed to address installation problems. He also gave me advice when I decided to finish my basement and didnt ask for $$$ ;-). I gave his name to people who live in my neighborhood and he has since serviced them without any issues I heard of. I did not have any of the unfortunate experiences other reviewers here note, but I will say that Ive seen situations where competitors submit poor ratings, so be careful of the source...