Mentzer Repair Services, LLC

Address:	10 N State St, Ephrata, PA 17522, USA
Phone:	+1 717-721-1040
Site:	mentzerrepairs.com
Rating:	4.3
Working:	12–8PM Closed 10AM–5PM Closed 12–8PM 10AM–3PM Closed

Location

Photos 29

Reviews 11

Jasmine Cassel

I will never go to an Apple store for repairs again! I have been to Mentzer Repair a few times in the past couple years to have my macbook checked out, updated, and a few viruses removed--I have always gotten honest, friendly, fast service, and fair prices. The guys there have always been very kind and knowledgeable with all my problems and questions. The last time I went there I needed my computer checked for viruses and updated, if needed, to the recommendations of the medical school I will be attending next month--I didnt realize, but my computer was already up-to-date for school--Tim checked it over, but did not even charge me! He could have lied and said it needed some updates, and I never would have known, but he was honest and that is something I greatly appreciate--Thanks Tim! My laptop is 6 years old, and at the Apple store when I bought it, they told me my computer would last 7 to maybe 10.. the last time I took it to the Apple store several years ago, they said I would need a whole new computer when I started medical school!--but at Mentzer Repair they told me it should last another 5-10+ years from now! They will always be my go-to for electronic repairs/advice--I would recommend them to everyone!

Rachel Stauffer

We took our iPod to get a cracked screen fixed. They quoted a week to get it back and promised we wouldnt lose any information. A month later we called to see what the progress was. They stated that they attempted to fix it but broke the screen trying. They said they would try again. 3 weeks later it still wasnt fixed. At that point we asked to pick it up and they said 2 more days. We thought okay. Went back on the third day and it still wasnt completely finished. We took it home to realize they attempted to fix it but the screen was coming off and the start button was missing. We choose Mentzer because they promised we wouldnt lose any information instead of taking it to Apply where they would just have replaced it. Now, we lost all information and have no iPod to use. They didnt even offer to give us back our deposit but at the same time didnt charge us. We are extremely disappointed.

Paula Palm

This place has my business over any other store...i had no network service on my phone. I was in a panic because it is Good Friday (I was worried nothing would be open Easter weekend) and i am getting my grandson in a few hours. I must have a phone just in case of an emergency. No phone or texting, the gentleman there got me back on my network in 30 seconds and then showed me how to fix it if it happens again. He refused to take my money and said, "you giving me a review on yelp or Google or thumbtack will mean more to me than money. " Anyone that puts their reputation before money will always get my service. " thank you so much!

mailman3734

I was attending a drag race at Maple Grove, PA and my PC died. Tim was able to sell me a used Dell for a killer price and he transferred all my data from the old PC to the used one. A few seeks later I called him about an issue and he spent quite a bit of time ironing it out. A few months later he fixed another issue. Here it is over a year after the sale and he fixed another issue....all these issues were repaired through Team Viewer and at no time did he charge me for his time! I just wish he was here in Indianapolis instead of in PA....I would not hesitate to call him in the future for any need.

Number0neSon

Fantastic service! I had trouble running Sony Vegas on my new laptop. Another local repair shop couldnt figure out the problem (although they wanted to charge me $75 an hour just to try). I went to Mentzer and they identified the problem within a few hours - and their total service fee was less than the other place would have charged for just one hours worth of "investigation"! I got my laptop back the same day and the Vegas software has worked perfectly ever since. I couldnt be happier with my experience. If I have any more computer issues Im definitely going back to Mentzer.

Anonymous User

My PS3 stopped working, just froze up and shut down. I wasnt sure what was wrong with it at all. I started searching the web to find some answers. Turns out there is something called the YLOD. Only way to fix it is to send your system back to Sony or find a local electronic repair store. I had no idea of any in my area at all. So I googled "PS3 Repair Lancaster" & thats when I found Mentzer Repair. He had my system back and running the day after I dropped it off. Very friendly service, impressive turn around on repairs. I will return here for all future electronic repairs!

carl browne

Hey, I have been lets say to at least a few computer repair shops in my time. Mentzer Repair Services is the best one I have found. The guys are professional, fun to talk to, and honest. I came to them with a computer that was in dire need of a operating system upgrade, and a dying hard drive. Mentzer Repair took care of both my problems within hours. I know the amount of time my repair could take and was very surprised at the turn around, and the way they kept me up to date on the repair. The cost that I was charged was honest and fair. Thank you guys!

Amanda McDermott

My iPhone4s screen cracked and I was undecided about fixing it; I didnt want to mail it away. Menzters fixed it in under an hour for less $$ than the mail in places and way less than Apple charges. Plus they were friendly and gave me an appointment the same day. My phone went from broken to almost brand new in a few hours. It is great to find people with the skills to fix expensive gadgets in our throw-away world. I will definitely bring future projects to Mentzer Repair and I highly recommend them for fast, reasonable, high quality work.

Anonymous User

I have known Tim personally and professionally for the past 10 years. Hes always brings his A-game to any situation attempting to resolve issues or come up with a simple solution that replaces your elaborate existing solution. Regarding his techinical know-how - hands down he the individual I come to when I have questions about the latest console technology, hands on hardware repair, fixing things you thought couldnt BE fixed, Tim is the guy for all that. Hes very honest and upfront - 5 Star Rated.

Alex Reyes

Terrible experience. I had a phone with a broken screen, and when trying to fix it I accidentally broke the antenna. I brought it to these guys and they fixed the screen and the antenna, but they gave me a really crappy antenna and when they fixed the screen they left tape all around the edges of my phone. Also, the front facing camera is all messed up because when they put in the replacement they got dust all over it. The lack of attention to detail is absolutely terrible. Would not go again.

Anonymous User

Professional repair shop, Highly recommended! I had a really bad virus on my computer, took it in for a free estimate. Tim is the guy that I worked with, he was very friendly, professional, and knowledgeable. Took care of the virus for $20!!!!!! A month later I actually took my sons Xbox to him to get the Red Ring Of Death fixed, and he also repaired an Iphone screen for us. Fast service, I would highly recommend them to anyone else!