Address: | 6 Tabas Ln, Exton, PA 19341, USA |
Phone: | +1 610-524-7867 |
Site: | cubesmart.com |
Rating: | 4.3 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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John Lynch
I have been renting a unit at this Cube Smart location for approximate 5 years. An upcoming medical event has caused me to move quickly on emptying out a fair amount of my 15 X 30 unit with the help of a friend, but found I still to rent some space. I let the office know and asked if they had a unit about one-half the size. On the day I asked they Did not, but the very next day I received a call that one became available. I thought I would have more time to make the move and switch units so initially I declined the offer, but after discussing it with my friend we elected to accept the offer and moved everything over to the new unit that same day. They were quickly able to clean the unit, credit me on my old unit for the balance of the month and set up new payment arrangements. Manager Bebe & General Manager Lewis as always did a magnificent job, were easy to work with and very accommodating. I would recommend the Exton Cube Smart highly!
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Revv Crew
Bambi at this location was VERY friendly and super helpful on my move in day. She gets 5 stars. The gentleman who works here (believe he is actually the manager) was the opposite of friendly on move out day. When I knocked on the window to ask him if I need to do anything to complete check out (it was 10 minutes before the office officially opened but he was inside) he made a face that clearly let me know I was annoying him - he had to get up from his chair to come to the door. And when my storage area was empty, you could tell it was a huge inconvenience for him to walk up and make sure I was out before I left. Which is their policy - not mine. This after spending over $2,000 for 8 months of storage. In a commodity business, service = experience. Other than his grumpy attitude, the place is clean, easy to access when you need to get your things, and we always felt our stuff was secure.
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Kyle DeRiemer
I have been at cube smart since back in the day when it was united storage. There were two princesses named Deb and Bambi. I had No idea where I was going or what I was doing. Luckily they hailed from the land of storagania and helped me with all my questions. Several years have passed and the time has come for me to leave storagania and the fair princesses. They were extremely helpful from start to finish and I would recommend a visit to their kingdom anytime you have more stuff than you have space! Dont be a square.....use their cubes!
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Christine Differ
My experience was very nice and very helpful. Lewis was kind and very accommodating. He was able to help us out with a different unit. A unit that was inside and on the first floor, for that we were truly grateful. Helped us out financially with a great discount..Very clean and we were very happy with having the locked security code gates to get in. We are very pleased with choosing CubeSmart in Exton Pa. Christine D.
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Eve Laidacker
I would have liked to have been alerted to all the fees that were required to be paid for the first month. I also would have liked to have been alerted to the fact I should purchase my own lock prior to signing the contract. More communication would be a great benefit. Otherwise, the facility is clean, neat and staff were mostly helpful.
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Tiffany Powell
I think its interesting that they advertised the first month is free yet I had to pays fees and such when I got there which was close to monthly price. Additionally, prices advertised do not include monthly insurance cost. Next time I will know to ask for hidden costs. Other than that i have no qualms.
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Joshua Anderson
I found the people to be extremely helpful. They went well beyond just opening an account for me. They explained everything in deep detail, always offered water, helped give suggestions on streamlining issues, and were very personable.
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Bruce Seher
Great service. We have had a unit for over a year and recently downsized to a smaller unit, everyone was very helpful! As long as Im in an apartment I will need a storage unit and it will be CubeSmart!
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ashley perry
Overall, good service. There were some communication errors between the online service and the Exton store, which resulted in me not being able to use the free truck during my 14 day window.
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Richard Arthur
Great experience. Easy in, easy out. Bambi, the associate who helped me was great. Clean neat facility with all the options you need. The free usage of the truck on move-in is a nice plus.
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Kevin Ocheltree
Received great service. While we where moving furniture, Lewis even took the initiative and followed up with my insurance company to get the proper paperwork.
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Ray Jablonski
The manager, Bambi Conaway, did a great job explaining the process and giving a tour of the facility. The building is in great shape, very clean.
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Jeffrey Bernard
People very professional. Space and facility very clean. Security is excellent.
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Owen Friedrich
Facilities are clean and well kept. Free truck on move in is a nice perk.
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Bob Juliano
Clean, safe and well managed