Cadden Bros. Moving & Storage

1106 Mid Valley Dr, Olyphant, PA 18447, USA

Address:	1106 Mid Valley Dr, Olyphant, PA 18447, USA
Phone:	+1 570-489-4005
Site:	caddenbrothersmoving.com
Rating:	3.1

Location

Photos 25

Reviews 12

Diane Russo

Imagine, your all packed and ready to move and the movers show up almost 3 hrs late and starts complaining about the how the furniture has to go out of the house down stairs through the basement. Then he (Russ) decides they will take the furniture out through the back porch and started to shovel the porch steps as it snowed the day before but we were told by Pat (the owner) just to make sure the driveway was plowed which my snow plow man agreed to come early to take care of it for me and it was done. Nothing else was mentioned about shoveling except the front sidewalk which I do not have. Russ gets in the truck backs up to the house, hits my retaining wall, bends his bumper and damages my wall. After making a call to his office about the bumper, he sends one of his helpers up to ask my brother in law to move his car so he can pull up and straighten out his bumper. He starts to leave saying "Im leaving, you have to call Pat." He left me high and dry and unable to move with just a few days left until my closing and new owners moving in. About 3 weeks before Joe came over to do a walk through and give an estimate and sign a contract at which time nothing was said about a problem moving the furniture through the basement after I showed him they can move furniture through the basement door or garage. The owner (Pat) called me after the moving crew called him, probably about the bumper, offering to reschedule the move to the day of the closing. My closing was at 8:30am and I had to be out before that day. I feel because Russ stated he would get to his destination too late that day, the furniture moving through the basement was just an excuse. If they were not 3 hours late there would have had plenty of time. Unacceptable, very unprofessional and I would not recommend them to anyone. Very dissatisfied, Karen R.

Ephraim Foster

Very unprofessional. I placed order for mattresses and they were the 3rd party vendor who delivered them. The order clearly stated delivery and pick up. They failed to remove old mattresses and after being notified NEVER attempted to rectify the problem after several calls. Then they lied to cover their tracks and reported that my mattress was "dirty" and other false descriptions. Well, the plastic was still wrapped around the box Springs and the top mattress only had dirt on the side from moving...And to think I left a nice tip for them because I wouldnt be home when they delivered...I hope this is not a common "shotty" business practice and just an isolated incident...

Crystal Rinker

Very disappointed with there service called them because the mattress came dirty and that there delivery guys ripped my trim off my door when the brought mattress in the door and they argued with me saying that they talked To the men who delivered and said they didnt do anything and the mattress wasnt dirty But the gentlemen on the phone said there was nothing signed out for damage of mattress or The trim so I replied was it explained to my husband where that section was and he said Well the paperwork was filled out !!! NEVER AGAIN I TRIED TO REASON POLITELY, WILL NOT DUE BUSINESS AGAIN....

Andrea in PA

Last winter I needed to locate a good moving company for a local move. I had a LOT of memorabilia and furniture from my parents home, and I knew the packing would be difficult as I was working full-time. I was overwhelmed. Fortunately a coworker who had recently used Cadden Bros. suggested I call them, and this turned out to be excellent advice. They did a great job.

Anonymous User

HORRIBLE! I used their service for storage. They crate the furniture in a warehouse and you have no access to it. When you do want to access it, you have to make an appointment and pay a fee for them to get the crate for you. Every way you turn theres a fee. If youre looking for a storage facility, look somewhere else!

Sue Curtin

Cadden packed and moved us across the country. They were thorough and professional. Later when we thought we lost a major item they talked us through it and we found it. I would recommend them most highly.

Anonymous User

We used this company to assist with moving my dad recently. They were wonderful - timely , efficient, courteous and respectful to an older gentleman who really wanted to "help" .

George Samartzis

Recently used Cadden Bros to move my sister locally in Scranton. Amazing service, they were on time, and easy to work with :) Highly recommend!

Bill Way

Easy, comfortable experience moving and I hate moving! Pat and his crew were very helpful at all times. Thank you!

R Lytvyn

STAY AWAY! Very Unprofessional and rude! They never delivered as promised. Worst Experience ever!!!

Don Bailey

Excellent service. Delivered as promised!

Ian Reandeau

Great storage options. Helpful staff.