L&J Transportation

190 Yarnell Rd, Pottstown, PA 19465, USA

Address:	190 Yarnell Rd, Pottstown, PA 19465, USA
Phone:	+1 610-225-7586
Site:	ljmoving.com
Rating:	4.3

Location

Photos 21

Reviews 14

Hilary Farone

Let me start off with this was my 16th move in 22 years. So, I am not a novice mover or packer. I am especially disappointed in L & J Transportation as they were recommended to me by someone who had used them for both a local and long haul move. My move was local, I packed the boxed items myself and L & J packed/wrapped my furniture. The move it self was adequate, the men were nice, dragged their feet a bit but I expect that the move will always take longer than quoted. In this case an hour and a half more. My main issue was the claim process and the lack of integrity by L & J Transportation in handling the process. I purchased full insurance coverage as I have a dinning room table that is my favorite piece of furniture and didnt want to pay to replace if it was damaged. The table is round and the movers did roll it on its side on the ground outside (not inside on carpet) instead of lifting it onto the dolly. I suspect however that most of the damage was done once it was on the truck as I suspect it was rolled into position. I also had two other minor items break I suspect these broke during the unload process when something was dropped or fell onto other items while being un-stacked on the truck. I was inside and I went out to check and was ignored when I asked what happened if everyone was ok. When the move was complete I was asked to sign the paperwork. There was no where that I saw where I could note the damages that I was aware of, the dinning table and a plastic storage container. I did not want to sign because of this and said as such to the move manager. I said it more than once in fact and he never showed me where I could note that there was damage. That is why L & J Transportation denied my claim. Because I did not note the damage at the time of the move. One item I found after I unpacked, in 16 moves Ive never had movers stay while I unpacked so I am not sure how L & J Transportation expected me to note the damage on the paperwork, but that is an aside. I hope you find this helpful, good luck with your move.

Galen Kreiser

I would NOT recommend this company to any of my friends. This was a bad experience from the start. The kid they sent out to do the estimate was in a rush to get through (I think because he was the only one estimating while the others were on vacation). He missed a lot of stuff and severely underestimated the amount of space and crew needed. Took him a few weeks and a reminder call or two to get me the estimate. The crew showed up on moving day and seemed OK until they realized we had too much stuff for them to handle due to the poor estimate. They got sloppy as they rushed and broke a number of things. We watched as our chiminea was picked up by the neck and snapped in two. Filing a claim afterwards was like dealing with a government agency. More stalling and bureaucratic BS than anything else. We got a terse reply and no offer to reevaluate when we called to clarify. Take my advice: read everything twice and make sure you select the highest amount for reimbursement. We got paid 60 cents per pound for the broken chiminea. The chest freezer they broke was not paid for at all since they "had no way of knowing that it worked before the move". It was obvious they didnt really care to make things right now that they had our money.

Dave Carcel

Our move from New Jersey to Ohio could not have been made easier by the L&J group. The driver and crews at both ends were hard working and very knowledgeable of our needs. Not only did they move our furniture but an entire wood workshop to boot. Each item, household or large machine was wrapped and protected to a degree that I would have never thought needed. Everything arrived in perfect condition and keep on mind it poured rain at both end of the move. They protected both our old house and the new one from the soaking outside. While I hope to not move agsin for many years, I would whole heartily recommend L&J Transport to anyone in need of a very hardworking and reliable mover.

Richard Bovie

L & J Transport (North American Van Lines) is by far the Best!! Their quotes were spot-on, their service was top-notch, and their packers, loaders, off loaders and driver Javier(Jay) are the Best in the business by far. Our estimator Kyle, Move coordinator Michelle are at the top of their game when it comes to caring. They kept in constant contact making sure a smooth move every step of the way. I cant say enough good things about the people of L & J. Total professionals all the way. Thank You!!!

Joel Rosenblatt

L&J gave us an estimate which was competitive. We chose them. Then they sent a moving truck that was too small. They sent a second truck a week or two later and told us that the sales person who gave the estimate had estimated too little. It cost us another $1,600. The driver who delivered the second delivery to us told us that this had happened to him 4 times in the previous several weeks. Several items including a desk were broken.

Kyle Aristizabal

I have been with L&J since April and it has been one of the most rewarding and best job I have had. The owner and sales team who brought me on board went above and beyond to ensure I was set up for success. The men and women who work here are dedicated, driven and i would highly recommend anyone who is looking for a reliable, responsible and professional moving company to L&J.

Lyn Weick

This was the best experience ever. From the minute I called and scheduled the estimator, who by the way was right on with weight and cost, everything went smoothly. The driver and the crews that helped him were so professional and nothing was too much trouble for them. We have moved many times over the years and this was the best. Thank you!

Carl Man

L&J recently moved our entire household from Philadelphia suburb to Sedona, AZ. The packers did a great job. The driver, Mr. John Kraft, was simply superb. He was professional, courteous and totally efficient. This was the best of our five interstate moves.

Jim Kaff

It was the absolute most professional move ever. The packers and movers were careful, thorough, and excellent. Management kept a watchful eye on the process. Super hardworking crews.

Cynthia Powell

I was very fortunate to have a terrific experience with L&J Transport. They were very careful with the packing and the transporting of my goods and were extremely timely and helpful.

Brian Mayo

Easy quoting process and walk through before and after the move. Ryan, Ken, and Lito were my professional movers. They were careful, professional, and courteous.

Katherine St Clair

The crew that moved us was wonderful -- and fast! Cant remember their names just now but they were careful and precise

Virginia Foster

Father & 2 sons were courteous, very helpful, & efficient. They handled everything.

Anonymous User

Outstanding people. Outstanding company!