U-Haul Moving & Storage of Scranton

Address:	375 N 7th Ave, Scranton, PA 18503, USA
Phone:	+1 570-347-1021
Site:	uhaul.com
Rating:	4.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 74

Reviews 27

Fred Eierman

We needed to rent a U-Haul 26 foot truck in Cortland N.Y. and the only available truck was at this facility in Scranton, Pa. When I went to pick up the truck, the counter clerk told me that I had to pay the mileage from Scranton to Cortland + then the total mileage of our trip from Cortland to Lexington Park, Md. In essence the trip mileage should have been calculated from Cortland, N.Y. to Lexington Park. They forced me to pay to move their truck to the destination where I should have been able to pick up the truck originally. I have since been in touch with the Scranton distribution center who refunded me the mileage monies that I had to pay to move their truck from Scranton, Pa. to Cortland, N.Y. where my usage should have originated for a pick-up to drop-off one way trip. The people that I dealt with in the Scranton U-Haul pick-up facility were rude and could have "cared less" about my concerns. They were not willing to do the right thing which forced me to seek a refund from the Scranton Distribution Center.

Tina Gregorski

They are really helpful, it is a bit of a surprise when you think you are renting a truck for 19.95 and then you get a final bill of $100. Mileage, Insurance, environmental, etc. So I gave the three stars not for the staff they are very nice, but for the bs charges that seems to pad the bill

John Crawford

I went there it was abt three minutes before they closed to return the truck and the person hurried up and lock the doors.so I had to wait until the next day that b.s

Aaron J. Schappell

Staff was friendly enough. Layout of building is odd. Had to park across the street and then walk all the way around the building to get my truck.

Ann Marie

Had a hitch for a bike rack installed. Very friendly and helpful staff along with great service. Prices were also very reasonable.

Richard Miller

Easy check in, clean, easy to drive vehicles and a super-efficient return. There is no better way to rent a truck or van.

Linda Gilpin Snyder

Friendly, helpful staff. Weve had 2 hitches put on here so we can tow our camper as well as brake controllers.

Bruce Ward

Nothing against the place, Im just not a fan of having to rent trucks to move. They were quick and polite.

Erin Chapasko

My stuff was safe and sound, and I love that they have an area where you can get gently used free items.