Two Men and a Truck

Address:	1169 S Dupont Hwy, Dover, DE 19901, USA
Phone:	+1 302-396-6601
Site:	twomenandatruck.com
Rating:	3.3

Location

Photos 100

Reviews 7

Jillena Renee

You might as well move your own stuff for the money and trouble that you will save. I hired two men and a truck to move my things out of the basement of my boyfriends parents house. Everything was already boxed. They had to get my mattress from the second floor, couch from the garage and a few odds and end furniture from the basement as well. The men were pretty timely in packing up the truck. They were getting ready to leave when I had to tell them about something else left in the house. The move was only about 6 miles. They unpacked and charged me almost 500 dollars and left. I truly felt like it was A LOT of money just for the half load of a truck that I had, but was happy at this point I didnt have to do it all myself. When I started putting my stuff away I realized my coffee table had a large scratch down on side. My coffee table isnt in pristine condition, but I also just paid someone 500 dollars to move my stuff. Start looking around a little more and one leg of my reptile tank cabinet is smashed in. Ive moved this same stuff quite a few times since Ive had it and I never put a scratch down the coffee table to busted the whole leg on my reptiles tank. As all companies do they sent me a review which I notated that I thought it was a little ridiculous to pay 500 dollars for something that I could have saved money and done better myself. So the operations manager Dave calls and acts like hes going to do whatever he can and to send him pictures of the damage. Says we can replace the stuff. I thought this was really great. Quite a bit of time goes by after I email him the damage photos. No call. No email. So I send another email and he says he is still assessing the damages. Calls me today and says they can send it through their insurance which will take 90 days or he can cut me a check for 25$. Are you serious? What an INSULT. I paid over 200 dollars for the reptile tank cabinet that no has a wobble, because the foot is smashed. The coffee table was over 200 dollars and you want to give me 25 dollars? This company is in it for money, obviously. Save yourself. Dont bother using Two Men and a Truck. They are insulting and obviously only in it for gross profit not satisfied customers in the long term. Dont waste your money or time.

Kathleen Bowers

Dont use these movers! On May 10, 2014 our belongings were moved from a nearby storage facility to our brand new custom home. The company website claims that the movers are well trained and careful, but we found this to be untrue. Though the gentlemen assured us moving our sofa bed to an upstairs room would pose no difficulty, they damaged every wall, corner and trim they passed on the way up and again on the way down. The legs on the furniture were also damaged. After much difficulty reaching the owner of the company, she claimed to be very sorry and arranged to send an individual to assess the damage. She called the morning of the appointment to cancel the assessment and directed us to "go ahead and repair the damage" and she would reimburse us the amount. We sent several pictures of the damage. After the work was complete, we sent the bill to the owner and she responded that the amount of $650 was unreasonable. The 5 walls and 4 corners and trim required attention for deep holes, not just scratches and the walls needed to be entirely repainted in our brand new home! She was the one who canceled the appointment and directed us to move forward. She never mentioned anything about a cost limit at any time. The company sent us only half the amount owed. Additionally, the movers complained about the length of time it was taking them to do the work, stating that they had expected to be able to attend a party in the early afternoon. They also refused to set up the bunk bed claiming inexperience. They suggested that rather then pay them $185 per hour to set it up, we should do it ourselves. Spare yourselves.

Denise Downey

I had a good experience with two men in a truck. Actually I got four. They were from Dover and it was Freddy D., Larry H. ,Justin, and Brett. They took care in everything they did. They all had great personalities. I would use them again if needed in he future and I would recommend them. Thanks again guys Denise and Jack

Thor G

Horrible.... owners are RUDE, and outright hostile when dealing with complaints, after their employees damage property. And corporate customer service is worthless..... Do Not Use!!!

Andy Ryan

Amazing people. Dont mess around trying to move your stuff on your own. Get these guys to do it for you. They also sell packing materials

Victoria Shore

6 months ago I moved with these guys and the rate was very expensive and they took their time knowing they are hourly.

kimberly sturgis

This is exactly who you need to go to for all your moving needs!!