Hitz & Spahr Inc

Address:	641 W Cherry St, Palmyra, PA 17078, USA
Phone:	+1 717-838-4411
Site:	hitzandspahrauto.com
Rating:	2.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 4

Reviews 5

Kevin Martinez

I just moved to the area and needed to find a shop. This auto shop was very close to me so I thought Id give them a shot. I took my car for a premium oil change and state inspection. (Note: they do not have a waiting area which is very inconvenient for their customers) Everything checked out and I went on my way. For the next couple of weeks I started to smell burning oil, but thought it was cars around me since my car had just passes state inspection and emissions. Long story short, I found out that they DID NOT put the cap back on the engine and oil was spewing out of it since my oil change. I checked the oil, and it was below the add line. I had my wife take it back, they found the oil cap and then they put 1qt of oil..1qt?! I checked the oil the next day and still BELOW the add line. I had to take it back AGAIN! They proceeded to put 3 more qts of oil. Some of the people are nice and the others just RUDE! A buddy of mine told me to give them a second chance to rectify themselves. So I went in to replace all my tires. We had a set time to get the job done. I had my wife bring in the car and they got the wrong tires... I had to wait well past our discussed time in order to get this resolved. If this is how they treat their customers and how they handle cars I am out. We all work and we do not have time to go back 3 or 4 times for them to get a simple job right. I will not go back.

Frank Lockerman

I have sent two cars through inspection at this shop. The first had no problems, just a little pricey but Ill pay for walking distance from home. The second car is where the problem came. The shop put parts on that I did not authorize. I confronted the clerk about it and his response was that "I asked for an inspection" and "I knew they were bad". He also told me that "no other customers had made a fuss about it. I let that one go and paid him. He then told me that the car failed safety inspection because the back windows do not go down and offered to fix it for $433. I checked the law books online and didnt see this requirement. I also talked to a personal friend who used to work as a mechanic in a dealership close by and he confirmed that PA inspection law says nothing about the function of the windows in a vehicle. DO NOT TRUST THIS SHOP FOR ANYTHING! There are plenty of other great shops in the area (one of which is a few hundred feet down the road) that you can take your car to.

Dave Hott

Horrible work and rude owner that wont stand behind his work. I requested a factory knuckle to be installed and he got mad when I asked for proof that he installed factory instead of aftermarket. They also heated up my lifetime warranted tie rod ruining the warranty. Asked why they didnt do it the way the manufacturer recommends and the response was "because thats how we do it". Wont accept responsibility for cutting corners to make huge profits. Your life is worth far more than risking it to these undertrained " technicians".

G Ggalloz

This is the only place i get repair work done in the Palmyra - Hershey area ! They treat you right , they let you buy your own parts so you can save a few bucks. there labor rates are fair . just an all around good shop!

Anna Beatty

Did me well on body work a few years ago. Nice job.