Address: | 1317 West Chester Pike, West Chester, PA 19382, USA |
Phone: | +1 610-692-0913 |
Site: | francisauto.com |
Rating: | 4.8 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
WA
Wayne Matusiak
I researched many automotive shops in the West Chester area and found Francis Automotive on Google. They are only five minutes from my work so they are convenient and their rating was among the highest I checked out. Turns out one of my coworkers uses them, so it came highly recommended on top of the great Google rating. What a wonderful experience. They did a state inspection and oil change for me. Work was done on time. Honest, courteous. Very reasonable.
WI
William Speaker
Past services, over a number of years, have always been very satisfactory. The services are complete and through. Francis Auto has maintained a number of cars for me. Their work has given me a good feeling of confidence and on many occasions I have departed immediately on an extended trip. The management and employees are always helpful and courteous. They maintain a clean working environment and adhere to timely schedules.
JU
Julie Ann Savoye
My husband and I were heading out for a wedding weekend in VT, long trip ahead of us. Brakes were making odd noise so we called Francis Automotive and they were able to take our Honda Ridgeline in right away. Back brakes were shot. Long story short, we were told it would take an hour for the parts to come in and we were out of the shop in an hour! Just in time to make rehearsal for our sons wedding.
RO
Robert Boeckle
We have been customers for Francis Auto for 15 years We have never had a call back or had to have the same work done again. They always review the work before they start and submit a detail of the results. If necessary they even have offered to return the broken parts, always a good job!!!!! When they quote a job before work starts it is always the same amount when I pick the vehicle up...Bob Boeckle
AS
Ashley Mon
Ive been going to Francis Automotive Services for 18 years. There are closer automotive service companies to me but none that I would trust as much. John is honest and reliable. As a female Im happy I know that I will be given an honest assessment and not overcharged. He has been keeping my 23 year old Toyota van running and I now take him my Lexus SUV. You cant go wrong with Francis.
DE
Derek Allan
Got an oil change and they charged me 60 for it, Also they said they would let me know before they did anything to get me a quote(I dont know why they couldnt just tell me the price beforehand..), they didnt call me before hand and just did it so I was pretty much forced to pay a crazy price... Never again.
TE
Terri Hall
Ive been going to Francis Automotive for over 10 years. They are always friendly and accommodating. I bought a new car last year and have opted to have them service my Subaru instead of the dealership. I trust them. I put a lot of miles on my car and feel confident that my car is in good hands.
RO
Robert Trenner
I have been using Francis Automotive for many years. I am very particular with my vehicles. I like things done without shortcuts and fixed to last not just to get by. I have tried other repair facilities in the past, but none have compared to FA. I will stay committed with a winner!
TO
Todd Kleinman
Bring my Porsche to Francis Automotive and they care for my car like its their own. Very careful, clean and very competent. The owner John is wonderful to work with and his mechanics are excellent. I Highly Recommend Francis Automotive
BO
Bob Cilio
Terrific, car maintenance facility. My only complaint is the lack of ample parking but, In the grand scheme of things, to find a place that will maintain your car with Integrity In this world we live In Is very rare.
EL
Ellinor Joseph
Without a doubt the best Automotive service. I cant say enough good things about Francis Automotive. Not only their service, but also advice has helped maintain my cars in stellar condition over the years.
MI
Michael King
Very friendly and helpful. Reasonable pricing. No extra charges.
KE
kelly vegso
Great service