U-Haul Moving & Storage of Newport
| Address: | 111 JT Connell Hwy, Newport, RI 02840, USA |
| Phone: | +1 401-847-3219 |
| Site: | uhaul.com |
| Rating: | 3.9 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 14
AL
Alex Rinaldi
LYING, THIEVING, DECEPTIVE PRACTICES. DO NOT DO BUSINESS WITH UHAUL. I HAD 2 RESERVATIONS WITH CONFIRMATION NUMBERS MADE OVER 90 DAYS AGO. I CHECKED ON THEM TWICE. THE LAST ONLY A FEW DAYS AGO TO RESERVE 2 LARGE STORAGE UNITS AT THE NEWPORT RI LOCATION. UPON ARRIVING TO OBTAIN MY RESERVED UNITS: 1. THERE WAS ONLY RESERVATION IN SYSTEM, NOT THE TWO I HAD CONFIRMED ONLY A DAY OR TOW AGO 2. THERE WERE NO LARGE UNITS AVAILABLE 3. THE SPECIFIC SIZE UNITS RESERVED ARE NOT EVEN OFFERED AT THIS LOCATION CUSTOMER SERVICE WAS ZERO HELP. REFUSED TO CONNECT ME TO A SUPERVISOR. BY THE WAY, WHEN YOU CALL THE LOCAL NUMBER YOU GET UHAUL INTL CUSTOMER SERVICE" NOT NEWPORT RI. BUT THEY WILL LIE AND TELL YOU IT IS. I HAVE MOVERS COMING TOMORROW. IM SCREWED. HOW UHAUL CAN STAY IN BUSINESS I DO NOT KNOW. SHORT THEIR STOCK. DECEIVING, LYING, DBAGS. IF YOU USE THIS COMPANY AFTER WHAT I JUST TOLD YOU, YOU DESERVE TO GET SCREWED TOO.
LA
Lauri Spagnola
Lots and lots of trucks to rent clean store, plenty of boxes and moving stuff and.....one guy working. Had to wait one hour even with express check in completed. The guy was completely nice and so sorry for wait but they need more help!
CA
Carmen L. Cruz
Thel experience is good. But the calling center is tedious . Wish each location had their own telephone number as I had an issue and had to make like one thousand calls, and never got resolve.
MA
Maggie McCormick
Ive used these guys for trailer hitch installation and two cross-country trailer rentals and they are helpful, pleasant and efficient. Great experience!
AN
Andrew Croan
Just your every day uhaul store. Rented a big 26ft truck that ran well. Also rented a half ton pick up to tow with and it did the job great.
FR
Francesca Jewell
Michelle was so helpful. Misplaced my receipt for uhaul travels (from a different uhaul location) and she was able to find and reprint.
RO
Robert Maiale
Convenient and affordable. They have a huge space but it does get busy and the parking lot is confusing...but way better than pre2016.
BR
Brandon Rodgers
Very disgusted about this location. Employees are allowed to make racial comments to potential customers. Sickening.
ME
Melissa smith
Very friendly and super helpful. Military last minute move, helped with a storage room and hitch for all my stuff!
SA
SAPPJM
Fast and friendly response on the phone. Betty was knowledgeable and helpful in every way. Great experience.
RO
Robert Vallance
Rented a uhual from them twice and both times it was an easy experience.
CH
Charlie Fuehrer
Really friendly staff. Large selection/stock of trucks.
BR
Bryan Ramaglia
The man that i dealt with was amazing friendly and fast
RE
Rem Remington
Good group of Folks there.
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