Address: | 1350 Bald Hill Rd, Warwick, RI 02886, USA |
Phone: | +1 401-826-3295 |
Site: | ulta.com |
Rating: | 4.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
TA
Tawny Beckmann
I am so disappointed in ULTA, Warwick, RI!!! POOR POOR customer service!! Other than this new male associate from Boston, two other gals stood by chatting endlessly about whatever.... I obviously needed assistance and they could have cared less!! Im sorry, & Im in my 60s, but this white haired lady with terribly penciled in eyebrows & the young chick with the reverse highlight need to understand what their job is....If someone comes in ULTA, they are not there to listen to escapades....step up to the plate & ask to help out!! (I am on my lunch break with limited time!!)...instead they continued to chat. Finally, on my own, I found what I needed, and then went to check out.......ONE GIRL at checkout with 7 customers in line!!....after waiting 10 min, I set down my $100 worth of items and WALKED OUT! ULTA, take a closer look at your costumer service! I can do better purchasing on,one....your store front is on its way OUT just like Sears, Macys....!
CO
Courtney Ansay
Poor customer service. Ive tried this store out multiple times now and its always the same. Employees would rather chat amongst themselves than help a paying customer. Also, they get annoyed when you even ask to have a facial consultation done - and their "esthetician is apparently out and no one knows when she is or will be in next and they have no one else available." Why even advertise these services? Ill be purchasing at Sephora instead.
ES
Estefany Garcia
Very poor customer service. Walked around for at least 15 min and not one girl asked if I needed help. Not busy at all. Finally when I went up to one of the associates to ask for help on finding an item she points out to a corner instead of taking me. I left empty handed and frustrated.
JE
Jennifer Furtado
Shout out to the girl at Warwick ulta that walked me around and showed me all the sales and recommended the color OG in the Tarte Fast Drying Liquod Mat Lip Color, I got it and Im super in love. I always go here to buy my makeup, everyone is always nice and ready to help. I love it
YA
yazmin ortiz
The salon there is the worst! Very disappointed with my experience. Never go there and get your hair done by Michael.. very unprofessional .
LA
laura areson
Huge variety of products. They do have good sales. They also offer a coupon that you can get from the Sunday paper.
MI
Michelle Alves
Great selections