Address: | 2200 Laurens Rd, Greenville, SC 29607, USA |
Phone: | +1 864-250-0004 |
Site: | leisurenet.com |
Rating: | 3.8 |
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Dustin Deaton
Update: Edited my review after speaking with Michael, the hotel in Atlanta has refunded our stay due to the misunderstanding. We went through Leisurenet Travel to book our recent vacation. Ive given them one star as the pricing was great, but was not our primary concern with booking. Travel Plans: Michael and his staff recommended we stay overnight in Atlanta due to the bridge being out on I85, plus we could park our car there during our trip. This would have negated a great deal of the cost of the room and we wouldnt have to rush early in the morning. We agreed as this sounded like an excellent deal. When we arrived to check in, the hotel advised us that we could not leave vehicles there on the weekends (we were traveling on a Saturday through the following Friday) or when it was busy. Because of this we had to pay for the hotel room AND parking. Destination: We were recommended the Grand Princess Riviera in Playa Del Carmen. While Playa Del Carmen was definitely gorgeous, the beach where we were staying was covered in algae (not the case in other areas we visited during the trip). Im not sure if someone was responsible for cleaning up the beach there or what, but it was a disappointment. The hotel was all inclusive so alcohol and food were both included. The food options were mediocre at best and the frozen drinks contained scant amounts of alcohol. We actually rejoiced in leaving the resort to eat (another unintended cost, as we expressed an interest in staying somewhere with amazing food options). The resort was very clean and gorgeous, however the beds were like sleeping on cinderblocks. Heads up, never book excursions through your resort, they charged us 30.00usd more than everyone else who booked separately on the same bus. Flight: We were booked with Swift Air, a very low budget airline with minimal frills. I would have definitely preferred to pay more for delta. Overall Opinion: We could have booked this trip ourselves and saved some money, but assumed it would be easier using a travel agent. I expected tips on where to visit and what to do, but communication was minimal and the advice we received about hotel parking in Atlanta was incorrect. After our trip started we emailed Michael about the issue with the hotel room and were met with silence. Advice to interested parties: Book yourself and save the money. Do the research yourself for local sights and pat yourself on the back for not paying someone an unnecessary commission.
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Alison Thompson
My husband and I were curious about the all-inclusive style vacation and Patti at LeisureNet Travel talked with us about different locations and resorts. Her recommendation of an Iberostar resort in Mexico was perfect for our family plus one! It was the best value vacation, that I never could have booked any cheaper on my own. We even had a private taxi to and from the Cancun Airport included in our price. Patti is extremely knowledgeable about the resorts, like which ones have a more family atmosphere, excursions in the area, how to get to points of interest, etc. If you are looking for an all-inclusive resort vacation and dont know where to start, Patti will get it all arranged and at the best price. She speaks from experience as she has travelled to all the places she recommends!
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Sherry Godlewski
We use LeisureNet Travel for all of our vacations. We always go to All Inclusive Resorts and they always get us the best prices! The resorts they send us to are always awesome! They are very professional and helpful, even when I have a million questions! Will continue to use them for all of our travel needs and would recommend them to everyone!!
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Misty Cobb
We only travel to All Inclusive Resorts and these people know their stuff!! One of our favorites is Beaches, Negril and we frequently visit Rui Palace, Aruba. First class resorts and Leisure Net ALWAYS makes sure we are taken care of. Completely confident in anywhere they would suggest for us. Looking forward to our next trip!!!
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Brittany-Lynn White
Patti has always been super helpful and always willing to answer any question my husband and I have about any destination. It was so nice having everything already planned for us with our busy schedules! Patti made sure our Children were also accommodated! We love this group!
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Carrie Ferro
Went in person and talked to a lady about pricing a vacation for us. She was very polite and told us it would take 2 weeks just to price trips to one country. Its been over 4 weeks and still havent heard a word from her. We will be making our own plans instead.
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Joy Coulbourne
We used LeisureNet Travel for our trip to Cancun and it was an awesome experience. The resort was excellent! They had everything setup for us. All we had to do was relax and enjoy our vacation! I will be using them for future trips!
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Anonymous User
Staff rude and forgot to book our hotel room in vegas! Thanks GOD we double checked the day before we were due to arrive. We will never use this travel agent again. BEWARE!
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Jacqueline Dingle
My group used leisure net travel for our trip to Vegas. Everything was a smooth process, with no hassle. We will use again.
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Karen Tisdale
Would have liked to have been greeted with a smile. Will find another travel agency to give my money