ABRA Auto Body & Glass

855 Kraft St, Clarksville, TN 37040, USA

Address:	855 Kraft St, Clarksville, TN 37040, USA
Phone:	+1 931-647-5512
Site:	abraauto.com
Rating:	4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 14

Reviews 11

kagasaki6

I never got the survey through email so I thought Id just leave a comment here. I took my new black Subaru Crosstek 2017 that had just been involved in a dreadful accident and the beautiful mechanic Lori (petite Barbi looking mechanic with gorgeous dark long hair!) fixed her up in less than a week. It seriously looks good as new and I appreciate the fact that she did her best to have my car ready fast because I shelled out several hundred dollars on a rental from Enterprise because for some reason it was not included in my USAA insurance even though I had requested it. In fact USAA had issues processing the claim through ABRA despite ABRA being one of the approved shops and I appreciate the fact that the Manager for ABRA communicated the problem to his Regional Managing Director and took my case even though my insurance company was wishy-washy and accepted me before USAA came through. I will definitely be coming back for any future car issues and Lori even took the time to clean the car inside and out before returning it to me. Seriously, a gorgeous babe! Not even when I purchased the car was it so clean on the inside-it was new but they didnt leave it spotless and I never had the time to go back for them to clean it after I bought it. She even explained how washing my car in a car wash can cause faint scratches in my car and how to avoid it. I offered to pay her to fix that and she told me it would be cheaper if I purchased a black paint from Subaru and did it myself. Simple as applying nail polish on your nails. In total: Excellent service, fair price, will go back again! ^_^

Fred Workman

I had some work done at Abra and they did a phenomenal job. After about a month, I received an email asking if everything was still fine. I noticed a small clanging sound and it just happened to be a bolt that broke. The bolt was damaged from the prior accident, but appeared to be fine at the time. I called Abra and they asked me to bring it in. This was on a Friday; they had to order the bolt, which could have left me without transportation through the weekend. Mind you, the place is not open on Saturday. However, the general manager, Bill, ensured that he repaired my car that next morning and personally check my vehicle. Now that is true customer service, and again fantastic work, no charge, no hassle. You bet that I will tell everyone I know about your wonderful service and you have my business from here on out!!!

brandon thacker

I was going to take my Subaru Forester here since theyre collaborating with the local Subaru dealership whos service is excellent. Unfortunately the acorn falls far from the tree. I called them and they said bring it in. I swing by and the lady working the front desk (who was the person I spoke to on the phone) says I need an appointment. I respond with "I thought I would but you said to go ahead and come in." She then proceeded to speak so rudely to me that the entire time all I can think is "why would I patron you after being so rude?" Needless to say I did not patron them nor would I ever.

April Howard

Havent even received my vehicle back and i was told it would be ready march 1st then march 2nd then march 3rd (today) well its now been pushed to Monday march 6th. On the 1st they claimed it didnt align correctly and that more worked needed to be done then conveniently enough the machine to align the vehicle is down. Ive been extremely patient. For such a big company they should have more machines available if thats really the case. At this point i feel like theyre giving me the run around. Please choose elsewhere if you need major work done.

Cynthia Merciers

The people of this Abra took excellent care of my 2016 Subaru after an accident. Your cant tell the car has ever been in an accident. They made sure my car was repaired to Subaru specs. The newly painted area matches perfectly. I had a bent rail, and the car runs straight. Repairs took a little longer to complete than quoted but well worth the wait. I highly recommend this business to repair your car after an accident.

Daniel Rojos

Took something in for some auto work. Needed some adjusting afterword but they were willing to take care of it at no cost and they kept me informed the whole time. Hard to find a decent auto body shop in Clarksville let alone anywhere. Will be sure to use them in the future as opposed to the other companies.

Tiffani Tope

I am very pleased with the service I received from Abra. They gave me updates about my car. It looks great and cant even tell it was in an accident. It looks exactly, if not better, then it did before.

LATROY KING

Karina was my Abra consultant and she was very professional and kept me abreast of every detail start to finish with my vehicle repairs.

Yasmin Rodriguez

Fast, friendly service. Top of the line repairs on my damaged car. Great job, would recommend

Jason Copeland

They fixed my Nissan after I hit a deer, already had to go back

Tami Hedges

Got my car in fast