Service King Collision Repair of Clarksville

2064 Wilma Rudolph Blvd, Clarksville, TN 37040, USA

Address:	2064 Wilma Rudolph Blvd, Clarksville, TN 37040, USA
Phone:	+1 931-647-5353
Site:	serviceking.com
Rating:	3.1
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 6

Reviews 8

JC Treeson

We had a good experience here after a car rear-ended our truck, destroying the bumper, tailgate, and a unique decal on the side panel. Geico sent us here where they have an adjuster right there, on the spot, as well as a selection of Enterprise rental cars. I had an early morning appointment at 7:30am. Usually people are late and not ready with early morning appointments, but Service King was on the ball. I was able to go over the truck with them and get into my rental car within twenty minutes. Service King took care of us, reassured us with text message updates and personal phone calls on the state of our truck, and they made an unpleasant situation smooth and quick. Our truck looks beautiful and is better than before the wreck! Though I never want to go to Service King because of another wreck, I would recommend them to anyone in that situation.

Steve Koverman

I had a car fixed here about 2 yrs ago and was very happy with the work, so when my truck door was dented I went back. I walked into the office to ask if I could get an estimate. The "customer service" lady at the counter handed me a card with a phone number and said..."we have plenty of staff to do that, but you have to have and appointment"...What??...I looked at the card, pitched it back to her and walked out. I drove 2 more miles to Prices Collision and got the estimate in 2 mins. Not sure who the genius was that came up with this business model, but if you cant help a walk in customer with staff just standing around, then most likely you will fail. I will never go back.

Roy Nickerson

I went into this situation sure that I was going to get jerked around and Id leave the experience disappointed. It was the exact opposite. They took a little longer than I thought they would, but they took the time to explain the delay. In addition, the woman I dealt with was polite and accommodating as were the mechanics I spoke to. Their integration with the insurance adjustor and the rental car company was seamless. Lastly, I had a headlight out and they even fixed that though I never really asked them to. If you do get into the unfortunate situation of an accident, use this place to get your car back up to specs! I was very, very impressed.

Myron Harville

I had went to their facility on Wilma Rudolph.I went in to talk to the lady behind the counter about my car needing fixed.I had told her that Nationwide Insurance had sent me here and she proceed to tell me in a snootie way that without an assignment from the insurance company she just couldnt give me an appointment to come in.Really??? They are suppose to be professionals but dont act like it.i will not go back to them and would not recommend their service to anyone.

dana bradley

Just called them and was told they do not deal with replacing a radiator core support!!! Is this not an auto body shop?

Rosanne Maxwell

Just lost our business as well! Looks like the problem 99% of the time is the very unpleasant lady at the front desk.

Scott Watson

Great location ,friendly people awesome service

Michelle Courser

Great service, we will be back!!!!!