M & M Automotive Services

286 Bear Creek Pike, Columbia, TN 38401, USA

Address:	286 Bear Creek Pike, Columbia, TN 38401, USA
Phone:	+1 931-381-9073
Site:	mandmautocolumbia.com
Rating:	4.2
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 100

Reviews 9

Tom Duffy

I am new to the area. So i asked some people at work if they knew of a good auto shop in Columbia.I had heard good things about this shop. But now I am wondering. If people think this shop is a good shop how bad are the rest of the shops in the area. We dropped the my wifes truck of on a Monday morning. Told the guy be hind the counter what we needed them to look at. He said OK we will give you a call later and let you know how much it will cost. The rest of Monday goes by with out a call. So Tuesday morning I call twice and leave a voice message ask then to give me a call. Never got a call. So now I am getting mad because there was no return call to let us know pricing or when it would be done. So Wednesday we head over about 8am to just get the truck and take it some where else. But the had just pulled it in garage and had started lifting it in the air as I walked up. So I thought finally they will get it done.I went in to see how much it was going to cost. But the guy be hind the counter said he did not know yet. That he would let me know. So 5 hours later and I dont know the cost because I never got a call yet. So I called and he gave me the price. The price was a little higher than expected. But I thought owell at least their working on it finally. So I was told they call us in a few hours when it was done. Well to my surprise I dont get a call. So I call and left a voice message again. But they did not call before they closed. So I call again on Thursday morning to see if we can pick it up. I was told he is almost done with it. They will call me in a little bit. But would you believe its now 3pm and still no call. So I called and the guy said we can pick it up in about an hour. Really 4 full days they had her truck to replace a control arm and do an alignment. So uness you have the time to let your vehicle stay at their shop for days. I would avoid going to this shop.

Laura H.

Nobody likes having car problems. And nobody likes having car problems when you are not familiar enough with the area to know people who know people. So it was a shot in the dark that had me call M&M about the brakes on my car. I got in the next day, and when the work was going to take longer than Id expected, Mike offered to take me and my little daughter home (we only live about a mile away.) After the work was done, another problem came up (a leaky seal) and when I described the symptoms, he came to my house to get the car because he was concerned about it being safe to drive. Ive never experienced that level of service in my life. I cant tell you how nice it is, as a woman in such a male-dominated environment, to not be treated like a fool, an idiot, and not be talked down to based solely on my gender and the fact that I have a small child with me. Mike and his crew are fast, accurate, and I did not see a bit of padding added to my bill like Ive seen before at other places. The prices for the parts were well in line with what Id researched and labor costs were a lot lower than what I expected.

Kevin McClellan

Called to check if they could do an oil change and said they couldnt get me in for almost 2 days. Guess they are to busy to help someone who needs something as simple as an oil change. I wont even consider this company anymore. If they cant make time for an oil change then they dont deserve my business.

Jason Franks

M&M Automotive is a great place to take your vehicle for service. They are also honest and will tell you when you do or dont need to do something. They will help you save money by making sure you dont do unnecessary repairs . Take your vehicle to these guys, you wont be sorry.

Chris Coble

Called Wednesday about my truck. Said to bring it in on Friday. Had spark plug problems. Took it in and had her back going that evening without breaking a plug..excellent staff..great price for the work..thanks again guys..

Page Graham

Great job replacing the wheel bearings. Very kind, courteous staff. They were willing to drive our truck across town for us if it was the transmission (which thankfully it was not). Would definitely go back!

Adam Lea

Great pricing for alignment on my BMW 535i. Followed the correct procedure and reset the steering angle sensor as well. Will continue to do business with M&M.

Alan Gartin

I have been using M&M over 14 years. I have always has great service at a reasonable price. I would recommend them to my Mom for service and repairs.

Dan Griffith

Excellent service and they stand behind their work. I would recommend them to all my friends.