The UPS Store

695 Nashville Pike, Gallatin, TN 37066, USA

Address:	695 Nashville Pike, Gallatin, TN 37066, USA
Phone:	+1 615-230-9030
Site:	theupsstorelocal.com
Rating:	3.4
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed

Location

Photos 11

Reviews 10

Aaron ambers

Horrible customer service. The manager Eric is not friendly and does not handle issues professionally. I wanted invitations printed. They never showed me a preview of them before hand to make sure they look nice. They printed 130 of them and once I got there I saw they were blurred. They said they could not refund it. I didnt want the whole refund just part of it because that money is now wasted since I cant use the invites. These were for our wedding. I am so upset with this place. I have used them several times until now. Eric told me I should take responsibility of this. What in the world? They are the professionals. They should have clearly informed me of the major blur before printing 130. He said they get too busy and are unable to do that. If that is the case, new strategies and goals need to be implemented to provide good customer service.

Anonymous User

I was in there a couple weeks ago to have my painting shipped. Eric Agnos was the one that assisted me. He was such a wonderful guy. I explained how much this painting ment to me. My late grandfather painted it especially for me. I needed it shipped back to Miami because I had moved from TN to Miami. He took extra care to make sure it was wrapped up securely. He put plenty of "fragile" stickers all over it. When it arrived in Miami, there wasnt a problem at all with my painting. I was very overjoyed about the service and the time he spent making sure my painting was going to be okay. This guy is an asset to your company. Thank you very much!

Anonymous User

Shipped an item and it got broken. This stores clerks were very unhelpful. They wouldent even give me the minimum back on the item. If at all possible do not use this store unless you like to get the screw put to you. Worst ups in Tn

Chris Greear

Would not honor online price. Tried to charge me 128.00$ for 2 day shipping on a 2 lb item and has the ruddiest customer service. I will never go back.

James Dean

Clerk girl really bad attitude dont do business with this place. Bad customer service experience.

Lincoln Head

Full service including finger prints. Giving 4 stars because there is usually a wait.

cryssarn

Charges UPS rates and then turns around to send it with USPS. Beware people.

Jaerica Troutt

I love this store! Everyone is so nice and prints are always quick!

Brittany Marr

Everyone is always so helpful and nice!

Kristine Varner

Best customer service!