Qwik Pack & Ship

913 Beal Pkwy NW, Fort Walton Beach, FL 32547, USA

Address:	913 Beal Pkwy NW, Fort Walton Beach, FL 32547, USA
Phone:	+1 850-862-4563
Site:	qpsfwb.com
Rating:	3.4
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 10AM–2PM Closed

Location

Photos 29

Reviews 17

Mary Garcia

I used to go here for all my shipping supplies and copies but I will be taking my business elsewhere after my experience today. The woman who owns this business was working today. I needed a UPS overnight envelope and pouch. She gave me an envelope and walk away. I asked for a pouch, and she said she didnt have one. I asked for a fedex pouch and was told they are only for Fedex. Ok, I can understand that, will you please tape the airbill to the UPS envelope. I was informed that the tape for sale was behind me. I got mad and left. I called when I got home to apologize for getting angry but I didnt think I explained myself well and was hung up on. I called back and explained that I buy all my tape, envelopes, boxes, etc from them and that Charlie wouldnt have minded giving my a little tape for my envelope. I was informed that she would be telling Charlie not to do that, this is her business and those are her supplies. She was out of UPS pouches and they were on order. I usually have my own supplies, but had run out also. As this is the case, I know UPS and FedEx supplies are free. When I realized that 2 pieces of tape meant more to this woman than my contined business, I told her I would just take my business somewhere else and for her to have a nice day.

John Cranford

I shipped a computer to Egypt and later found out that it was stuck in the united kingdom because it has a lithium battery. A lithium battery is considered hazardous material and needed me to send a dangerous goods declaration in order to release it to be sent on to Egypt. I went to two separate FedEx offices in Fort Walton Beach and they could do nothing to help me. So I went back to qwik pack and ship and talk to Sam who is the owner. He told me that he would make some phone calls and he would make sure that the situation was resolved. And Sam did exactly what he said he would do and got results. Anytime I ever need something shipped I will go and see Sam He is a man of integrity!!! Thank you Sam, you have my business for life!!!

Anonymous User

ONCE AGAIN NOT ONLY RUDE BUT A RIP OFF!!!! Theses guys are amazing. Not only do I have to deal with the rude staff but they charge extra fees for everything. Every time I price shipping something their price is always higher no matter what carrier used. These guys add extra fees to everything they do. I had my son drop off a prepaid Fed Ex package return the other day and they charged him $2.00 on top! Does Fed Ex even allow this? Eitherway there are several other shipping services within 3 minutes of this place and none of them add these extra fees. Guaranteed they will never get another penny of my money. I would say stay as far away from this place as you can.

Skyler Ellice

Completely unprofessional. This worker named LeeAnn and her older co-worker were incredibly rude when I asked for help to make copies, turns out the copy machine didnt even work and was covered in dust. When I came in another time I asked to get digitally fingerprinted and neither knew how to do it, they tell me to call customer service MYSELF and figure out how. I will never set foot in this establishment again. Silly me for trying to support a local business, but I guess UPS will have to get my money instead. So disappointed.

Desha Rene

The Qwik Pack &Ship Store, is by far the most professional packaging and shipping store I have visited in the Fort Walton Beach area. I have not had any issues in all of years of doing business at this store. The manager Is professional and the staff are also professional and very friendly. Whenever I need to ship anything, it is always fast, and precise.I would refer this business to anyone who is looking for Great Service!

Colleen Harbowy

BEWARE. BAD BUSINESS. My parents utilized "Qwik Pack & Ship" to send a lamp to me. The lamp arrived broken. I contacted Shreepal Parikh, Manager. Several phone calls and e-mails were ignored. Finally received a response. Mr. Parikh said that I was trying to commit fraud and that nothing was damaged even though photos were provided. Neither insurance or shipping charges were refunded.

Arlene Honisko

I rented a PO box there a few months ago and the key did not work. Im always promised one is on the way or he is making it now. Still, 3 months later, no key to my box. This means I stand in line and wait to have an employee check it for me. Employees are always very polite, but how hard is it to make a key? Im online looking for the corporate office. Whos running this ship anyway???

jon prinzo

I frequently ship large groups of packages for ebay sales. These folks always help me get the stuff boxed up, and price the shipping between ups and fedex to get me the best deal. They even email me the tracking info so i dont have to type it in! This is a Great locally owned and operated small business!

Key S

I had ~20 small to medium boxes that I needed to consolidate into 3-4 boxes and send to family overseas. Charlie was very knowledgeable, helpful, and patient. His professionalism and helpful attitude are rare in the customer service industry these days. I will recommend this store to all my friends.

Ava Green

I was told that I could not be helped over the phone because there were too many customers in the store....what kind of customer service is that? We will be taking our corporate business elsewhere along with our affiliates, friends and families.

SHAWN MILLER

Ive been a customer of Qwik Pack & Ship for 4+ years and the new owners and staff take excellent care of me, my mail and our incoming packages. They never let me down and I trust them completely to handle my inbound and outbound needs.

Lucy Sims

new owners from Michigan since August 2013. I applied for a job and went for an interview. He told me he didnt like people from Indiana, which I am. I guess that is why I didn,t get the job !!!!

Smarty Pants

Sent fax for work. It arrived fast and efficiently. They sell packing items stamps boxes bubble wrap packing peanuts greeting cards and more. Love this place. Helpful staff

Ben Savage

This place is awesome. Great customer service! Its always a pleasure to bring my merchandise to be shipped here. They do everything, include box it up for you!

Shreepal Parikh

They do FedEx, UPS and usps The best in business always gets it done on time international or domestic.

Linda Kernick

Helpful staff (Lisa). Efficient and courteous. All good in mailing very large artwork.

Alec Dacus

Sam was awesome great stuff!!!