Address: | 1621 W Main St, Lebanon, TN 37087, USA |
Phone: | +1 615-444-8280 |
Site: | aamcolebanontn.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed |
MA
Matthew Rye
Do not know how to properly fill transmission be careful check personally. I went and had truck serviced new filter and fluid put in get it back and been driving it daily got it at 154000 now has 174000 I had no clue that the fluid had been overfilled tremendously past the hot mark on cold start I noticed to check the fluid just yesterday bc Ive noticed hard shift and slipping going into 3rd at 40 mph Im very aggravated with this Ive gone over 20000 miles with it like this and the fluid is very foamy I will be having them get it back to normal level and see if it fixes it if not Ill be expecting them to rebuild my transmission with absolutely no cost because of there negligence I do not understand how someone could be so rude and purposely cause sabotage to a fellow customers vehicle this is utterly ridiculous I highly doubt I will take my truck there for any other services after this is resolved thank you for taking time to read this Im just letting the people know to watch who you trust and make sure to double check yourself if you can or find someone who can thank you again and have a good day.
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todd Ferrell
By far the best customer service we have ever received!!! While working with us to fix a transmission issue on a "new but used vehicle" our son had just bought, it became very clear to us that the main goal for this business was customer satisfaction and a job not finished until it was done right!! Brad, the owner, and Matt worked with us by keeping open communication regarding the problem and the steps needed to correct it. They welcomed our input and any concerns or questions we had. The technicians have a good working knowledge of their vocation and are kind and courteous. I would say the motto at Aamco in Lebanon is that "The job is only complete when the customer is satisfied". They fixed our transmission issue and we are very satisfied with the efforts and customer care we received from Brad, Matt, and the technicians at Aamco in Lebanon. We strongly recommend them as the first choice in Lebanon for transmission or other general car repairs. - Todd, Barbara, and Will Ferrell.
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Harley Davis
I was taking a load of stuff to Lebanon TN from upstate NY in my F-550 with gooseneck trailer loaded in tow memorial weekend and my transmission blew apart. I called AAMCO in Lebanon at 7:30am Sunday morning and Brad answered the phone. I explained what the transmission was doing, he asked if I needed a tow but I got the truck to their shop. Tuesday they looked at it and we decided a new transmission was the cheapest route. When the new transmission arrived they were already ready with mine out and put the new one in immediately. The customer service was excellent, every time I called I felt like I could see them smile through the phone as we talked. The overall price was very fair and they did a great job. H.A. even called the day after just to make sure my trip home went good.Thank you very much to everyone at Lebanon AAMCO and if I’m ever in the area I will stop by with donuts and coffee.
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James Sarell
So I have been to several mechanics in the past and around 4 years ago I found this AAMCO. Since I found them they have done all repairs I have needed on all my vehicles from AC & Axles to a completely new engine install in my truck. I drive a long distance to work every day and I know when I pick my car up from being fixed at AAMCO its fixed and I can trust the work that was done. Over the years I have also figured out that AAMCO is cheaper than other shops as they correctly diagnose the issue which saves you from paying for additional parts and labor for items that weren’t broken. They explain things in a way the I am able to understand and I would trust them with my children. In all honesty the feel more like an extension of my family rather than a mechanics shop. You can tell they care and they show it with their actions.
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Chase Hendrickson
AAMCO in Lebanon, TN is fantastic! They were extremely courteous and priced competitively. Brad and Aaron made sure that I was well informed with every piece of information applicable to my vehicle. They actually use the caller i.d. and will address you by your name. The warranty on the transmission rebuild is top tier. And, most importantly, my transmission shifts excellent! If you are considering any service from oil change to transmission service, please do yourself a favor and go see Brad at AAMCO in Lebanon, TN.
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Josh Van Meter
They will rip you off. Customer service is horrible and their prices are way overpriced. Will tell you that they need to do $1500.00 of work to fix the problem only they have no idea what the problem is. $471.00 for a starter that was working when I dropped off the truck? They take offense and get upset when you ask too many questions. Do not trust them!!! There is probably a reason that they keep getting new people in the front office to greet you. Stay away.
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Tom Emerson
Had new brakes installed at aamco in Knoxville last month and had a problem in Nashville. Yesterday, Friday, contacted aamco in Lebanon they pushed me to the front of the line, spent 5 - 6 hours on my truck and made the repair at no charge to me. Very professional and friendly folks there. Anyone that might need any type of vehicle repair, in this area, contact them. Would like to thank all at the Aamco shop in Lebanon, TN.
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Tiffany Hampson
Now, everyone has heard it said that these folks are the best in the business and now I know that it is true. I brought my truck in for a free checkout and they told me in less than 20 minutes what my problem was and what it would take to fix it. They didnt try to sell me anything that I didnt need, and at the end I paid exactly what they said it would be at the beginning. There were no surprises, and I really liked that.
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Staton Parks
I go to Aamco for every car repair I need done to my car. They take great care and pride into the work they do. I am a college student and they helped me out very much when it come to getting my car repaired for the long trips it makes. Thanks Brad and H.A.
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Pamela Davis
I LOVE the service I receive at your shop. You are always the first place I go when I need help with my car. I believe you go above and beyond with your customer service and I will ABSOLUTELY recommend Aamco Lebanon!
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William Wallace
Took my call while on a family trip. Determined the potential problem could wait till I got back in town. Diagnosed the problem correctly and quickly and repaired the broken engine mount timely and for a fair price.
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Glen DeFillipi
Rick Wolfenbarger is an amazing manager of this facility! His dedication and customer service is second to none! Thanks Rick for fixing my car at a speedy rate. Your mechanic was awesome too!
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Anonymous User
These guys were great! They got my car done perfect and worked with me as to make sure I could afford ALL the repairs! Will be going back and recommend this Aamco for ALL auto services!
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Jim Hobbs
These people are great. I had them rebuild a rearend for my classic car and it turned out PERFECT. They are A+ in the personality department as well. Friendly and easy to deal with.