The Cleaning Authority - Mount Juliet

2524 N Mt Juliet Rd, Mt Juliet, TN 37122, USA

Address:	2524 N Mt Juliet Rd, Mt Juliet, TN 37122, USA
Phone:	+1 615-654-6387
Site:	thecleaningauthority.com
Rating:	1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 3

Reviews 6

Erin Roach

I tried to get an estimate online, but all it would let me do was schedule an in home estimate. I tried to call to get an over the phone quote and the person I spoke with was less than helpful. So, I scheduled the estimate; the day he was supposed to come, he called and asked me to move up my appointment time by an hour and a half. Inconvenient as I was working but I made it work. We meet at my house, he came in and I start telling him what I need (a one time deep clean before a move) and he says Oh, Im at least a month out, I have to schedule regular cleans before I can get to one time customers, like a one time wasnt worth the effort. I tried asking a couple questions to work something out and he rudely just says No, not going to work. That would have been nice to know before I scheduled the estimate and wasted both our time. Had someone taken the time for a courtesy call to give a heads up on their time frame all of this could have been avoided. I found it strange they never called to get details about my home or what I needed before showing up at my house. I definitely would not recommend.

Milburn Fender

This is the absolute worst company to deal with....and let me tell you why. The owner is extremely rude & difficult. My house is supposed to be cleaned every two weeks at the same time, first thing in the morning. However, the staff will show up at random times & when you call the owner, he could care less & even said "Whatever" when I said I might cancel the service due to the lack of reliability. They dont call if they are going to be late; you have to call every time to find out what time they have decided to clean your house that day. They obviously dont pay their people well because every time the staff is there, they tell me their last day is in couple of weeks. They dont train the staff well because I have to go behind them to point out things that are missed, like forgetting to dust entire rooms, not cleaning the toilets, never moving anything when vacuuming. Today was the last straw for me. I had to call to find out when they were coming, only to be told nobody was coming today due to low staff. No question, this company is horrible. Never do business with them. Ever.

Nissa Latham

If i could give 0 stars i would. Absolutely the worst place to work for and/or get your house cleaned with. The employees work hard every single day only to have a lot of money deducted from their paycheck for stupid reasons. Example:you get stuff taken away from your pay if youre not out of the house youre cleaning on time! Definitely not a family company. Sandy, the assistant manager, acts like shes still in high school and likes to play employees against each other. And the actual manager cusses you out when you quit and tells you youll never amount to anything. They are HIGHLY unprofessional and even make you clean the ENTIRE bathroom with ONE rag. If you dont, youll get yelled at. Please stay far away from this awful company.

Danielle Taylor

These ladies work there added off to be screwed by their bosses who find ways to deduct money from there pay checks, they r not a family company dont ever allow ur child to get sick Bc then you job will be threatened, sandy also likes too take employees emergency contacts & call them for none emergency reasons

J Figy

Absolutely Awful customer service. I will never use this company. I should have checked the reviews before I called.

Alfredo Campos

Worst customer service on the phone, very rude