Candys Campers Tennessee

4358 Shelbyville Hwy, Murfreesboro, TN 37127, USA

Address:	4358 Shelbyville Hwy, Murfreesboro, TN 37127, USA
Phone:	+1 615-895-5505
Site:	candyscampers.com
Rating:	4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–5PM Closed

Location

Photos 100

Reviews 6

Darlene Muncey

My husband and I were in need of a part for our RV. We are from out of town and didnt know who to go to. We call Candys Camper to see if they had the part. The guy my husband talked to told him to come by to see if he could help us. The man said that he might have to order the part we needed but it would be in the next day. we drove 40 miles to get there and 40 miles back. Ok, we get there and no one in the place wanted to take the time to help us. This older lady comes over to help us, she gos to talk to this guy that was working on something else. The guy couldnt/wouldnt take the time to help us.We needed a part for our AC and it was 100 degrees outside (VERY HOT in an RV), All we needed was the part or have the part we had tested to see if that was the problem or not. They did have a sign outside saying they charge $100.00 an hour. We feel because we werent haveing them work on it for us they didnt have the time for us. It shouldnt matter what kind of service you need big or small, any good business will take care of the custmers needes. this company wouldnt give us 10 min for a $20.00 part.So if you are looking for good service DO NOT go to Candys Campers... take your money to someone who bevieves in takeing care of his customers. PS: I wouldnt even give the place a 1 star but this is thr only way I can post this.

Sharon Whalen

Keystone RV – Roof blew off and paint on front faded I purchased a new 2014 Keystone Laredo 292RL from Candy’s Campers in Murfreesboro, TN. We have had a number of complaints with the workmanship but, the most disturbing was when a large section of the rubber roof ripped off while driving down the highway. Keystone authorized Candy’s to do the repair. My trailer went into the shop in October and it was not returned to me until January. The repairs should have taken only a few weeks. Upon return of my trailer, I discovered that the roof was improperly installed. The entire roof had lumps, bumps and ripples all over it. Keystone advised us that it was just a cosmetic issue and that they were not going to assist us. Candy’s Campers disagreed that there was any issue with the repair at all. I represented myself in a lawsuit against Keystone & Candy’s Campers in Rutherford Co. Court, Murfreesboro, TN. Case # CV-245371. The judge ruled in my favor. He went onto state that if he took his vehicle in for repairs he would not expect it to be returned looking like a “crinkled up potato chip”. I received a judgment against Keystone RV Company for the full cost of repair. I will never do business with Keystone or Candy’s Campers in the future. Worst customer service I have ever had from both.

Thomas Abbott

Ray, who is the face for the parts department is very helpful. The reason for the 2 star rating is due to the lack of enthusiasm and support to First Responders/Military. I am a huge advicate for the Police, Fire Fighters, and Active/Retired Military. When asked, the Service Department, Sales, and company as a whole did not react to me asking about any type of discount in such a heavily First Responder/Military supportive region. Ray himself is even a Veteran and the Management/Owners dont bat an eye in reguards to this fact. Ray bent over backwards in his efforts and support in my unique request for a specific part that I needed. Again, the Managment Team seemed to not care for the fact that our First Responders/Military serve to protect them on a daily basis. Note: After I aquired my part, I was prompted to proceed to the cashier where she disreguarded any conversation with me. While checking out, she was so in gulfed in a conversation with a member of the Management team on what she wanted for lunch, her reply was she had already eatten Sub Way. When I finished paying for my part I said, "Thank you, have a nice day.", with no response or acknowledgement I was trying to converse with her. If given the chance I would give my business to another dealership. !!!SAD FACES, BOO!!!

Rob Earp

I purchased a new travel trailer from Candys months ago but waited to write a review because I was new to RVs and needed to gather some experience before I felt qualified to comment. As it turns out I feel very fortunate to have purchased from Candys. First, I got a great deal on my first RV. Of course I shopped around at the start, but Ive continued to keep an eye out for a better deal on my trailer. Honestly, Ive not found one yet, and Ive looked at listings across the country. I feel great about the purchase. Second, Candys has turned out to be a terrific resource, Id say partner, on the upgrades and repairs Ive made. Yes, Ive learned some lessons the easy way and some the hard way as Ive gained experience RVing, and Candys has been right there when I needed help. Their service is completely unparalleled. Call Camping World to discuss service and the first thing theyll tell you is why they cant help you for days or even weeks. But at Candys you can come by, explain what you need, drop off your camper, and theyll have it ready for you sooner than youd think. So make the drive over to Candys and check out their inventory. Youll definitely have some fun with some good people. And if you buy a trailer youre in very good hands.

Rod White

I would not go back on a dare. I took my trailer in back in early May to have a full systems check performed. They were also going to go through the trailer and fix other things as needed. I finally got my trailer back on 14 August. When they brought the trailer out neither the driver side brake light or driver side directional light worked. One tire only had 28 lbs of air. When I asked if someone could come out to help me back it up (I was by myself), they said yes but nobody ever came out. There were some repairs that they couldnt perform because the could not get the parts but most repairs they just didnt do. They were nice enough to provide a list (need a light bulb in the bathroom, need four light bulbs in the kitchen, etc.) but I provided it to them to have all of the repairs done; however the ones they could do, they didnt for the most part. Oh, when I took it in in May, they said that they could have it ready by mid - June. Everyone was nice so that is one good thing.

Big Jack

closes at 5pm . arrived about 4:47 . I was inquiring about a new camper. Was told to come back another time closing now. Salesman never asked me my name or offered to give me a brochure or give me his card. I thought that was very rude. i understand it was close to closing time ,but he could have helped me for a few minutes instead of turning me away in that fashion. I will be sure to tell my friends in my camping group of my experience there and suggest they shop eleswhere for a camper/ parts/service. Business must be good if they can turn away a sale of a new camper!!!