Address: | 2560 Rideout Ln, Murfreesboro, TN 37128, USA |
Phone: | +1 615-907-1923 |
Site: | qualitytireauto.com |
Rating: | 4.4 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–12PM Closed |
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Nick Landry
Ill start with this, I know mechanics have a tough job to get a high rating. Drop the car off at 7 AM to get new brake pads and a transmission fluid change so that we can get the car back earlier to have arrangements to get my wife to work. At about 8 oclock get a phone call, reception bad, clerk did not call back, no voicemail. Two hours later I had a hunch that I should call back so I call to see about the status and they did not get started on the car yet and was told I needed new back rotors. Then I expressed now me, my seven-year-old three-year-old and infant will need to hang out in the lobby for three hours because we needed more prompt service the reason why we showed up at 7 AM. Kudos for them we showed up and only had to wait 30 minutes because I asked whatever they can do would be awesome. The transmission fluid change was typical however the brake pad change was $25 more than advertised apparently I got a better ceramic pad, however it was the standard pads I got me into the door and what I requested since Ive got 142K miles on the car. Also both set of rotors were fine when I checked them after picking up the car. I just felt like I got had a little bit (and potentially a lot more if I had bought new rotors) Ill give them another chance when I get my front brakes replace hopefully Ill have a better experience because they were recommended to me and would like to have my cars serviced at one location.
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Billy White
Great shop. These guys are up front on pricing and the work they do is top notch. I have brought a 2002 Ford Explorer in for scheduled maintenance and a total tune up and flush out of a 1999 Jeep Cherokee. Courtesy ride drop off and prompt service with the vehicles ready both times. Way more than a tire center. Will be back for some additional service on the Cherokee shortly. Repeat business is the testimony of great work and great service.
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Andy Winford
I have been doing business with Travis and the guys at Quality Tire for many years. They have always been polite, courteous and fair in their assessment of my vehicle on whatever the issue may be and know many people that share my feelings. I would recommend them to anyone looking for a trustworthy business for your auto repair needs.
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Taylor Wilson
This shop is top-notch. I recently moved to the area and was in need of some work on my car. Not only are these guys honest, their pricing is more then fair to the customer. They get your cae diagnosed and running pretty quickly and are great about letting you know a rough estimate of what you will spend before they start working on it.
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Justin Cardwell
Staff was honest and friendly. I came in for an oil change and it was done quickly and fairly inexpensive. They did an inspection and informed me of some future maintenance work that might be needed. This is fairly standard but everything they mentioned was accurate unlike these other chains that will make up needed repairs.
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FayeFaye Short
Spoke with Bill asked him to change headlights on vehicle. He wanted to charge me $50 for each headlight totaling $100 just to change headlights. Said labor was expensive. When i explained it takes less time to do an oil change and tire rotation for $24.95 he had no response. Rip Off Report
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Jim Morgan
For 2 weeks in a row, Ive tried to come up there and both times they have already sent the mechanics home. Its 10 am and youre supposed to be open until noon. All I needed was an ac recharge. And youre full? Maybe stop sending your mechanics home when you told me to come back!
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Anonymous User
Poor customer service! I came in to have a tire patched, there I am standing in front of Travis for 5 minutes like an idiot as he finishes his personal phone call before assisting his customer. You want a company to treat you well I recommend Buds Tires off Main Street.
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Christopher Abbott
I appreciated the service I received. They were straightforward and gave me accurate estimates, plus when they found something during repairs that they missed during the assessment, they agreed to do it at cost. Ill certainly be giving them repeat business.
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Anonymous User
They did a good job. Good oddball tires at at good price. I had a problem with a wheel rim rubbing when they got finished and they fixed me right up, after store hours. I called ahead and they were ready for me.
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LeraKeng
This place is very reasonably priced and quality workmanship. Next time you need anything tire related or even an oil change you should give this store a ring!
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Becca Sanford
Very friendly and helpful! Had a small problem with my vehicle after having work done there and they even came by my work to correct it! Very Pleased!
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Sue Yochum
Rented a uhaul trailer to move...Staff was wonderful about making sure it was the safest for my vehicle and that I was prepared... Definitely recommend
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misty blue
Travis up front is awesome and the guys in the back have always been honest with me and the work done. They are the only people I trust with my car
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Tiffany Snyder
Quality Tire has always been around to take care of business! I thank God for their guidance and expertise!!
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Alan Brown
Very honest people and and they will even give rides to work or home so you dont have to wait around.
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John Jones
Travis and all the people here are GREAT! We use them for my business and personal and they rock!
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Dave Alvis
Did a great job on my car and kept me informed.
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Caleb McKinney
They do good work, theyre honest and fair.
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Good Time Tommy
most honest people in the business... GTT
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Matt E
Fair pricing. Friendly staff.
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Nathaniel Bolt
Great service