Address: | 355 Red River Rd, Gallatin, TN 37066, USA |
Phone: | +1 615-452-2552 |
Site: | generaltireservice.com |
Rating: | 4.6 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–12PM Closed |
SC
Scott Fraser
Asked for my tires to be balanced and rotated. When retrieving the truck the shop had only balanced the tires, which had been overinflated by the dealer, thus causing uneven wear on the front tires (BF Goodrich Baja Champions on a 2014 Chevy 3500 HD LTZ Diesel). The lack of rotation caused the steering wheel to shake badly over 35 mph. Took the truck back to the shop and a man named Ron was a complete jerk, but did in fact move the rear inside tires to the front and vice versa. This was of course after he was incredibly unprofessional. He even enlightened me that I dont need off road tires, although Im off road every day on cells sites throughout Tennessee and Kentucky. Needless to say, decent tire shop and poor customer service.
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Anonymous User
GTS fixed a problem caused by a shade tree mechanic and waived the charge because they didnt like to see me get ripped off like that. I brought the car back to them because it had flunked the smog test. They refused payment until it had passed the test, saying that if it did not pass they would not bill me. I have never seen a place like this before. They are truly the best!
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Jean denis peeters
Best customer service in town! I first went to Firestone to get my car on the rack to check for bent suspension components, they did not want to help me at all and refused to even look at my car. I then went to tire general and they put my car on the rack and we looked for bent components together. This service was free of charge! will definitely go back there !
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Bruce Hurst
General Tire is a full service retail and commercial repair shop. They manage my fleet of 16 vehicles ranging from large straight trucks down to my ford fusion. These guys are experienced and can handle anything.
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nathan romine
This place is great they have the best service in town all employees are very helpful and friendly and quick to get you back on the road I will come back anytime I have tire needs
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Dr. Michael Tigges
Great People, Great Service, I would not go anywhere else, they explain and let you know what they are doing and what needs to be done. Helpful, friendly Service.
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Ryne Chandler
They were able to take care of the tire on Tower 1 for the fire depart really quickly, They always to a good job taking care of our department vehicles.
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James Gregory
Quick easy. Can be hard to get in and out of depending on traffic. Good people, customer service
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G.J. L.
The best service department around. Very professional and prompt. Thanks for your assistance!!!
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Anonymous User
Courteous, competent, and fast service. It is a pleasure dealing with General Tire Service.
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B
Very fast excellent service I would definitely bring my vehicle there again.
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Lissandra Dawson
Dont call. They love to just hang up on you.
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johnny cooper
Great place..a little slow but nice guys
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Teresa Scott
Friendly and REAL customer service
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jay windshield
best service . excellent
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Linda Moore
The only place to go
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Steve Givens
Great service