CubeSmart Self Storage

2365 South Church Street, Murfreesboro, TN 37130, USA

Address:	2365 South Church Street, Murfreesboro, TN 37130, USA
Phone:	+1 615-896-2191
Site:	cubesmart.com
Rating:	4.1
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 19

Reviews 17

Kelli Kay

Can I give this 6-stars? Our closing date for the home we are purchasing was recently delayed, and my family of four will be without a house for a couple of weeks-- with less than a weeks notice-- thus the need for an unexpected storage facility. I priced many units around town, and this CubeSmart location had the best rates. Seeing that we are needing to store the contents of our entire house, I requested (2) large units when I called the main (non-local) call center. Each unit was put on hold, but upon arrival at CubeSmart, Kristina went out of her way to try to get us (1) even larger unit-- that would both give us more space AND save us A LOT of money. This larger unit was on hold for another customer who had not shown up to claim it the prior week, so she was making phone calls and sending emails to try to make it work for us. While waiting with my 7-year old and 2-year old, Kristina was exceptionally sweet to my boys, offering them coloring books and crayons to keep them occupied when she saw they were becoming impatient. After having been to other storage facilities that morning with employees who would barely give this tired Momma a time of day, this experience was certainly a breath of fresh air! Not only did she ensure we get the larger unit, but we were also offered their 1st month free promotion, so we are only having to pay the small Admin Fee and Insurance Fee. During a time of stress, chaos, frustration, and (more) stress, I can say this experience has been a Blessing to our family! I cant speak in regards to the other employees here, as we have only dealt with Kristina each visit, but I would highly recommend this CubeSmart location to absolutely everyone. They are affordable and very friendly-- a rarity these days. I appreciated them having my familys best interest in mind, when they couldve easily charged me for the two smaller units, made a lot more money, and been done. Thank you, CubeSmart & Kristina! (*Also, as we returned with our lock later in the day, Kristina offered a free ride on the golf cart to my 7-year old while I drove my car to the unit. It made his day!)

Mind Over Matters

Kristina was a delight.. The day of my visit Id had a hectic day, and I made it to the location at 4:58. (They closed at 5) when I made it the doors were locked and no one was in sight. I waited at the door while I called CS cust serv. At the same time Kristina was coming back in her cart. Im assuming that she was assisting another cust. I explained to her and apologized for what time it was. By this time it was 5:07. She then said "Any other day Id say no. But come on." I was estatic. She listened to my problems while filing the proper paper work. We went around to the unit and I proceeded to attempt to move a full size couch and love seat alone. Kristina then came and asked if I needed help. I was so pleased with her even renting me the unit I initially declined her offer. But she insisted. So not only did she help me in a desperate time of need but she also helped me move into the unit. My experience was great. And Kristina was more than a pleasure. Cs price is not the cheapest but their cust service is amongst the greatest..

Mark Halliday

Kristina and her team provided a level of customer service that I am happy to say is superb. They were happy, outgoing, knowledgeable, and very accommodating. I rented a space to park my RV, and it is large enough for my tow dolly also, is pull through, and has access hours that work well for my scehdule. I look forward to my continued used of their facility for as long as I need it. GREAT WORK YALL!

Holly Orr

Didnt get all the requirements sent to me prior to renting. Didnt know that I needed a lock on the day of rental $20 charge, didnt know that I needed to show proof of insurance from my home owners policy, $17 per month tacked on plus admin fee of $24 dollars. Paid $60 more up front than I was ever told about. Not too happy so far.

Stacey Spann

Awesome customer service. The manager of this store did an awesome job helping out with my situation. I have been a renter from this place since it bought the last place out, and would recommend this CubeSmart to anyone needing a storage place.

JAMES BEAL

Was coming back and forth to pick up my stuff left lock off so I wouldnt have to keep unlocking it and they put a manager lock on it. Now its 615pm on Friday and I cant finish until I can see the office Monday. Thanks!

W.J. Boyd

Unsecured, rock and gravel strewn, potholes big enough to qualify for Great Lake status. The yard where you store your RV looks like a World War One battlefield! If you love your RV, PARK AND STORE IT ELSEWHERE!!

Carlos Massey-Withrow

They have one of the most affordable storage companies in town... and when you add great service, you get the best.

Debra Martin

Very nice people. Told me what I needed to move in. No hassles. Would do it again.

David Reynolds Reynolds

Great price on a great storage unit. Very helpful nice people to do business with.

Shane Jones

5x5 units are NOT 5 feet by 5 feet...bring a tape measure with you!

joe ring

Awsome people to work with and good safe parking!

Kevin Watkins

Very friendly kind and respectable!